Rated 4.6 out of 5 by 106
Rated 4.0 out of 5.0 by Matrixinversion Problems with room service
We had problems all three nights of our stay with room service. The first night, they called our room at 6:30 to clarify the order, then brought the food at 7:15 instead of the 8:00 requested.
The second nigyht, the door hanger had fallen off the knob and was lying on the floor, and they missed it. We had to phone in the order and it was 45 minutes late.
The third night, they missed the door hanger and we had to phone it in again.
All theree days I was teaching a seminar at 9 am and on two days I had to start it late.
On top of that they didn't have gumbo in the restaurant (this is Louisiana, isn't it?)
December 10, 2014
Rated 5.0 out of 5.0 by Charles2263 Great hotel
I enjoyed my stay here. The room was very comfortable. The hotel property is very nice and well maintained with easy access to many otyher busunesses in the area.
December 9, 2014
Rated 3.0 out of 5.0 by Davidg55 Small issues but addressed accordingly.
As any other business they had some issues, the room assigned to me was used when I got there, I had to stay in another hotel since they were booked out and came back the next day, I perfectly understand that this can happen to anybody, what I LIKED the most is how the manager handled it and rewarded me in compensation for the inconvenience and how nice she was.
I will definitely go back here regardles, over all, I really like this Hotel.
December 9, 2014
Rated 5.0 out of 5.0 Great place to stay
The staff is very helpful and the bar and food is very good.
December 8, 2014
Rated 4.0 out of 5.0 by NOAM GWK Excellent place to relax
After a horrible travel experience, it was great to feel like I was back at home at the Holiday Inn in Houma.
December 3, 2014
Rated 5.0 out of 5.0 by RD21 Front desk staff
The front desk staff were excellent especially Megan, she was very courteous and helpful . Heather was also very helpful at check in.
November 30, 2014
Rated 1.0 out of 5.0 by notinterested front desk clerk rude and not friendly
when I went to check in the desk clerk seemed to be annoyed that I was making her work. She did not enjoy her job. When she asked me to sign a rate change waiver, I asked why I was confirmed for a much lower rate. And she was "I don't make the rates you have to see a manager about that" When I ask to see a manager she said they don't work at night they don't get in until 0800 in the morning do you want the room or not?" And when I mispronounced her name she went from snotty to nasty. Yes corporate office did fix my problem, this just never should have occurred.
also the walls are thin and a very noisey hotel.
November 23, 2014
Rated 5.0 out of 5.0 Most relaxing place in Houma
I always try to stay at the Holiday Inn in Houma when traveling there. Stay is always friendly, everyithing is clean and inviting. Most comfortable. The ceiling fans in the guest rooms is a huge plus.
November 22, 2014