Rated 4.0 out of 5.0 by VA425 GREAT OVER ALL SERVICE
GREAT OVER ALL SERVICE. BUT UPSET ABOUT PAYING $5.49 FOR A INDIVIDUAL 4OZ ACTIVA YOGURT.
May 21, 2013
Rated 5.0 out of 5.0 by Neelie Very clean and comfortable
We have stayed at other hotels in Houston but this one has met our needs. We love the rooms and the service is very good. It is nice to stay at a hotel where you don't have to pay to park your vehicle on the grounds. Very friendly atmosphere. Just wish they would have more rooms with king beds. They go pretty quickly.
May 20, 2013
Rated 4.0 out of 5.0 by bettereagle Hidden gems
When we arrived someone had already given away our handicapped king bed room. We were offered other rooms with a king bed that were very nice large suites, but the bathrooms were too small for a wheelchair. We.ended up with a handicapped room with 2 queen beds, but it was barely accessible as the room was small and the tub was very hard to make a transfer because of the central location of the toilet . Anyway, the friendly and very helpful staff, including Telisa and Evan made our stay worthwhile. Telisa helped us keep our handicapped room for three nights without having to move. Evan helped my wife who is a bilateral above the knee amputee, get to her doctor's appointment by arranging a hotel car to take us to the doctor when our van would not start. Over-all it was a good experience which would have been great if they didn't give our room to someone else.
May 19, 2013
Rated 5.0 out of 5.0 by akinzo Very quite, clean and great service
The male manager (black man wearing glasses) at the front desk was very friendly and met all my needs. No complaint!
May 18, 2013
Rated 5.0 out of 5.0 by SISSY22 OUR STAY
THIS WAS OUR FIRST STAY WITH THIS PARTICULAR HOLIDAY INN. WE BOOKED HERE BECAUSE OF OUR NEED TO GO TO M.D. ANDERSON. THE STAFF WAS VERY FRIENDLY- ALWAYS A NICE SMILE AFTER A LONG DAY FOR US AT THE HOSP. THE SHUTTLE WAS A REAL LIFE SAVER. WE WILL CONTINUE TO STAY WITH YOU
May 8, 2013
Rated 3.0 out of 5.0 by Rwesson Rain
I was there during a horrific rain storm and the windows leaked water all over the room. I had to use towels to stop the sound of drip - drip - drip! Informed the staff upon check out but was not compensated in any way. Otherwise, the hotel was nice and quiet!
May 7, 2013
Rated 5.0 out of 5.0 by Melly66 Great service for difficult circumstances
My husband was admitted to MD Anderson so I ended up staying by myself at the Holiday Inn. I was able to have a healthy delicious breakfast each morning before I went to the hospital via the shuttle service provided by the hotel. It was a very timely and amazing service that I can not praise highly enough. Although this was a very stressful time the hotel provided a very positive restful atmosphere for me.
The room was very quiet and nicely appointed. The breakfast provided a great selection of food. The shuttle service was wonderful. The drivers were thoughtful and helpful.
I highly recommend this hotel.
May 4, 2013
Rated 4.0 out of 5.0 by 1jnw "Shot In The Dark"
Not being familiar with Houston or its hotels, our initial stay at the Holiday Inn Reliant Park was a total shot in the dark. It isn't a luxury hotel, but that's not what we were looking for. The location was ideal, the shuttle service and shuttle drivers were very good, the room was clean and comfortable, the rate reasonable, and the staff was courteous, responsive, and service oriented. We have just booked our fifth stay there and feel very pleased to have found this facility. It is a recommended hotel. jnw
May 3, 2013