Rated 4.6 out of 5 by 178
Rated 5.0 out of 5.0 by 5HappyGuests Great location, service, and price
I did some extensive searching for a downtown hotel and I'm glad I chose this one. It was in a great location, had very friendly staff, and the price was very reasonable compared to others in this area. My kids loved that they had a "milk & cookie" time. It was clean and comfortable. Parking was tuff when arriving late but staff was readily available to find a space for our vehicle. Would definitely stay there again.
August 12, 2013
Rated 3.0 out of 5.0 by Ladsone Could have been better
I changed my reservation to this hotel from another downdown hotel when I was told by the Central Reservation office that a shuttle was offered from the hotel to Minute Maid Park (distance of about 1/2 mile). It wasn't until I checked in that I learned there was no shuttle to the ballpark and I would either have to walk (not recommended in 100 degree temperatures) or take a cab ($6 fare each way). In speaking with other guests, they were told the same thing. The one good thing was that I did not have to pay to park at the property (most downtown hotels charge anywhere from $25 to $30/night to park). I had to run the A/C on its coldest setting just to keep the room comfortable.
August 12, 2013
Rated 3.0 out of 5.0 by Eduj Fire alarm tests
Overall this was a good place to stay. However, after my overnight sleepless flight from Hawaii, I got to the hotel and they tested the fire alarm I'm my room as soon as I fell asleep. That was probably not typical. Otherwise the folks were nice, and the accommodations were quite nice.
August 4, 2013
Rated 4.0 out of 5.0 by Becca32 Overall Good
Some improvements could be made but our overall stay was good! We attended a concert at the Toyota Center so the location wsa perfect walking distance!
August 4, 2013
Rated 5.0 out of 5.0 by kikalee excellent service
the customer service is excellent, with good information about city and locations to visit, only one thing...the water pool is very cold.
August 3, 2013
Rated 5.0 out of 5.0 by Lfaith Great Stay!
We are a family of 5 and we found our suite to be perfect. The room had plenty of space and comfort. Having 2 TVs is a must when we travel and the set up of the suite allowed both to be on without disturbing each other. The room was clean and we felt welcomed by the staff and by the special treats and note in the room upon arrival. The business center was a life saver since I needed to print a confrimation I had left a home. The kids enjoyed the pool and I enjoyed not having to sit outside in the heat to watch them. Also, the kids(and dad)really enjoyed the 4pm cookies and milk.
July 29, 2013
Rated 5.0 out of 5.0 by Smann51 Best Holiday Inn in US
The staff of the bell street Holiday Inn is second to none!
July 28, 2013
Rated 5.0 out of 5.0 by MattS70 Great service
Great place to stay, with great access to downtown events
June 28, 2013
Rated 3.0 out of 5.0 by Losingitagain Musty Smelling Hotel
The entire hotel, and especially the rooms, were very musty smelling and gave me a headache. I tried to stay in the hotel as little as possible. I had to go to a store and buy a room freshener spray to try to mask the smell. Even the hallways smelled very musty.
June 27, 2013
Rated 5.0 out of 5.0 by lmelan Great Location and staff!
Great location in Downtown Houston. Staff was very friendly and helpful. They had a good variety for breakfast. We would not hesitate staying here again when we are in Houston.
June 25, 2013
Rated 5.0 out of 5.0 by Kenny123 Nice Hotel
Everything is upscale in the lobby and guest rooms. The property is near to downtown, but not really within walking distance. Cab rides are a flat 6.00 for downtown locations. Cookies and milk every afternoon. A very nice place to spend the weekend.
June 21, 2013
Rated 5.0 out of 5.0 by Hootenanny Good for Convention Center Location
This is a downtown, convention center or sports arena location. Typical HI Exp quality, with a few extras. Stayed during a convention with the hotel completely full. Families were also attending convention. Hotel was very quiet & very clean. Loved the milk & cookies in the afternoon/evening (also lemonade!). Small, but nice pool. Extremely helpful & friendly staff! All staff, even custodial, smiled & had a friendly greeting. Enjoyed the bottle of water each day in the room, which is very helpful for travelers. Nice touch with convention room rates. Room outfitted with mini-fridge & microwave, which helped with the lack of downtown eateries. Had a suite with a small table & upright chairs, as well as small sofabed, coffee table & the work desk & desk chair. Plenty space, except in bath area. Could use more space for shave-kits, etc. Not much parking, but it seemed safe with local city police patrolling regularly on bikes & in cruisers. Fresh fruit at breakfast was a delightful addition not found a other HI Exp recently. If you need to be downtown, it's a good stay.
June 20, 2013
Rated 5.0 out of 5.0 by Gleather Would stay there again!
Great time in a Great place. Staff were wonderful and very helpful.
June 19, 2013
Rated 5.0 out of 5.0 by Johnt405 Fantastic experience!
Great staff and super nice accommodation. Highly recommend!
June 18, 2013
Rated 5.0 out of 5.0 by dot4f This location sets the standard
This location sets the standard for the brand. You will be stuffed to the gills with food (cookies, snacks, etc) upon arrival. The property is very clean and well maintained. Everything is text book as it should be.
My last trip did have a few snags:
1) the AC unit in my room was very loud and needed some service - I was moved to another room.
2) the business center needs work. There are two computers, but neither could print -- I normally do not use a business center (bringing my own laptop) but I needed to print out some tickets -- and even after rebooting the machines had no luck. I would advise they need to clean up & lock down these machines so they are useful in the future.
Aside from my two small issues, the stay was great an I will stay again.
June 11, 2013
Rated 4.0 out of 5.0 by MikeJimW Convenient, excellent value
I stay here every time I visit the Convention Center. Provides everything you need.
June 8, 2013
Rated 1.0 out of 5.0 by piloted22 Missing Hot Water
Hat water was missing..guess they had a problem. Manager outlined the problem and that was a good gesture.
June 5, 2013
Rated 5.0 out of 5.0 by sms918 great stay, try the cookies
2 blocks from convention center, only one closer . they have free parking, free internet, free breakfast with cereal eggs and bacon pancakes cinnamon rolls biscuits and gravy, free afternoon fresh baked cookies,hot tub and pool. other hotels in area charge for all these and are higher. rooms are very nice, hotel is small, but well maintained. my only complaint is i didn't get my morning paper friday or monday, location is behind toyota and convention center so just parking lots around, but i walked at night the 2 blocks and it wasn't bad
May 31, 2013
Rated 5.0 out of 5.0 by Nursiepoo84 Best breakfast and friendly, helpful staff
pleasant ,polite employees
enjoyed fresh food and selection for breakfast
very beautiful pool area
liked the linen+ towels
nice clean room
cookies + milk in afternoon felt like home
May 30, 2013
Rated 4.0 out of 5.0 by Tulsairish Clean and Nice
Rooms are very clean and comfortable. Only bad thing is no place to eat that is within walking distance.
May 25, 2013
Rated 3.0 out of 5.0 by Jack12124 Great except for the room
Pillows were old and need to be replaced - room always felt damp even when running the A/C on high. There was a definite musty odor in the room. Too bad because the staff was wonderful.
May 19, 2013
Rated 5.0 out of 5.0 by Texasfolk Great place to stay!
Enjoyed our stay. Traveled on business. Very clean. Wonderful hot breakfast! Highly recommend!
April 24, 2013
Rated 5.0 out of 5.0 by Phlatin Higher Rate for Quality Stay
I have stayed at several Holiday Inn Houston, Texas location and the Houston Downtown Convention Center location is by far the best location. The rooms are nicely furnished and the kitchen/bathroom areas have hardwood floors. Very impressed!
The parking lot area is well lit and gives you a sense of security while staying at this location. The staff is courteous and both the interior and exterior look great. You will pay a bit more for the location that you're staying at, but it's worth every cent. I highly recommend this Holiday Inn location when staying in Houston.
April 21, 2013
Rated 5.0 out of 5.0 by h2watcher convenient to convention center and nice place to stay!
Very nice relaxing surrounding at the Holiday inn, it is terrific it is so close to the convention center, a 3 minute walk and allows you to park your vehicle there. The room, a deluxe queen double was very roomy and quiet and clean. We wanted to get a bit of sun and that is the only thing the hotel doesn't have is a outdoor sitting area. I would stay again, and our family very much enjoyed the large breakfast selection which had more variety than some other hotels. Thanks Holiday Inn for a nice stay and a stress free convention.
April 13, 2013
Rated 5.0 out of 5.0 by texflange great service
Kudos to Kenneth ( maintenance) for keeping the hot tub hot and always checking on the status of the hot tub....guys like him that keep me coming back to this location..
April 12, 2013
Rated 4.0 out of 5.0 by barth styrofoam!
While breakfast offers a good variety, there is way too much Styrofoam!
April 11, 2013
Rated 5.0 out of 5.0 by Spursfan20 Close to Toyota Center and Minute Maid Park
Excellent location if you plan to attend Rockets basketball or Astros baseball. Room was very comfortable. Safe location and free parking. We stay there everytime we go to Houston. Highly recommend this location.
March 29, 2013
Rated 5.0 out of 5.0 by Tigers53 Room was very clean. The breakfast area was fully stocked and clean.
Overall the staff and facilities were excellent. The hotel was clean, plenty of parking. It was close to area restaurants and malls
March 29, 2013
Rated 5.0 out of 5.0 by Amac4444 Great Stay!
The man that checked us in was very nice and helpful. We stayed for the concert that was at the Toyota center which made the hotel location very convenient. We will definitely stay here again. The only thing I would mention is that in the morning, we felt the floor vibrating, and my friend that was with me said she could feel her bed vibrating through the night. We actually thought is was kind of funny but I know some others might complain. But we really enjoyed our stay and appreciate the hospitality! :)
March 25, 2013
Rated 5.0 out of 5.0 by Holmy Great place, excellent location, next to Toyota Center
I wouldn't hesitate to stay here again. Warm cookies in the afternoon and good breakfast in the morning. Only downside is a small parking lot. A short walk to Toyota Center, Convention Center and other downtown venues.
March 25, 2013