Rated 4.0 out of 5 by 560
Rated 5.0 out of 5.0 by janellerella md anderson trip
The holiday inn in Houston s-ngr- med center is a wonderful place to stay while going to md Anderson cancer center. The shuttle service is wonderful getting you there and back and taking you to dinner, errands etc. close to the med center and rice university. The hotel is very comfy after along day and everyone is helpful and friendly. The breakfast buffet was very good complete with waffles the shape of texas :) that was enjoyed by our group :)
WE had a problem with the room and the manager took care of it promptly and above our satisfaction.
The only problem with this hotel is the handicap bathrooms. All toilets need to be raised as soo many coming here are here for medical issues and the bathrooms could be more accessible.
Book early to get a total accessible room til then. We enjoy staying at this property when in Houston and look forward to our next stay.
February 9, 2016
Rated 2.0 out of 5.0 by christineh88 Cleaning Staff needs to monitored a little more closely
Beautiful room with refrigerator and microwave. Tub was dirty the first day. My keys didn't work. When I arrived back at the hotel the second night, the room had not been cleaned. When I told the front desk staff, they sent someone up who gave me more shampoo and cream rinse.
February 8, 2016
Rated 3.0 out of 5.0 by Al-76 Houston stay for post-op doctor visit.
I had requested a roll-in shower, but at least the bath was handicap-accessible. The supper menu was poor, several of the choices were unavailable,and the food we settled on was SO bad. But, the next morning's breakfast was quite satisfactory, and the wait-staff was way better in the morning. We were glad to find a lunch cafeteria at the hospital,because we weren't going to risk an avoidable meal at the hotel. This experience was unusual. as we have often stayed at Holiday Inn and H-Inn Express in other locations and been well-pleased.
February 8, 2016