Rated 3.7 out of 5 by 126
Rated 5.0 out of 5.0 by Dennyray NIce Stay at the HI on Airport Blvd
I have stayed at this establishment many times, and even though the hotel is older, it is clean, well maintained and has the best customer service in all departments, very friendly and helpful.
September 19, 2014
Rated 1.0 out of 5.0 by DrewG65 Shuttle never picked me up and the bartender left to text on her phone
I had a rental car to return after checking in. I asked for the shuttle to be sent as I was leaving the hotel as returning the car takes two minutes. The shuttle never came and I had to walk through a construction site to return to the hotel.
The bar closes at 10 p.m. For the last 30 minutes the bartender would leave and text on her phone to avoid providing service that would keep her open until close.
I did not receive a welcome as a Gold Elite member not did I receive my 300 points.
September 17, 2014
Rated 5.0 out of 5.0 by BrianVegas Staff did a nice job
Very good service and enjoyed my stay. I taught an electrical seminar in the conference room and the room was clean and well lit, The lunch service was very good and the staff was very pleasant.
September 16, 2014
Rated 5.0 out of 5.0 by william73 training
Thought the staff went out of there way to insure a great stay. Resturant was great and food was very good. Waitstaff very friendly and provided outstanding service
September 15, 2014
Rated 5.0 out of 5.0 by luv737s Overnight
I stay here quite a lot because of its convenience to Hobby Airport. Pickup is very fast and the staff go out of their way to make your stay a nice overnight. Recommend to anyone staying near Hobby.
September 10, 2014
Rated 5.0 out of 5.0 by 945BR Service
Every one was great... I got everything I needed when I needed it!
September 6, 2014
Rated 5.0 out of 5.0 by rikynik great service
everything spectacular except no refrigerator or microwave avail;able in vip f,loor room
September 2, 2014
Rated 3.0 out of 5.0 Staff are not the most welcoming
The hotel is generally very good with it being a great location for flights but a poor location for visiting Houston (bit of a dodgy area).
The bar/restaurant was pretty good for the limited time each day it was open. The breakfast was good with a great range of choices served by very disinterested staff.
Hotel reception did not appear to be a happy lot and I felt I was troubling them each time I had a question.
Overall though not a bad hotel at all and one of the better ones in that area.
September 2, 2014