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Rated 3.8 out of 5 by 265 reviewers.
Rated 4.0 out of 5.0 by Vey Nice - Very Convenient Stayed here on business - and the property was very clean. I did utilize the shuttle - to and from airport. Very quick. Getting to airport was no more than 5 minutes. My only request would be to have 'electrical' plugs on the desk in the room. Which - is normally pretty standard now. There was a plug on the light next to the bed - so I moved it to the desk. In today's world - plugs are a necessity. August 10, 2015
Rated 3.0 out of 5.0 by Better this time. This was an improvement from my previous stay here. It started with the lady at check in. She was friendly and put me in a quiet room. Previous stays, I was put in their worst room available. I rated the food and beverage as average. My meal in the evening was not fit to eat, but the gentleman did not charge me and was very apologetic. The complimentary breakfast was good. The room as stated earlier was quiet this time. But it seems the AC here is still not as good as other places. Room a tad warm for my liking. Place needs some renovations. It is showing its age, thus the bad AC. As with most Holiday Inns anymore, you do not receive your welcome points. Which is one reason, gonna give up the platinum and begin the quest for a brand that appreciates the business. August 2, 2015
Rated 3.0 out of 5.0 by Convenient to Airport Recommend this property for it's convenience to the airport. Staff was friendly and courteous. August 1, 2015
Rated 5.0 out of 5.0 by Comfortable Room Our stay at Holiday Inn is always great! The grandkids enjoy the pool and the food is great, too. However, we were very disappointed with the one receptionist. I had to have new keys made and once at the desk, no one was there. I made several attempts to get assistance. It took 10 minutes to get someone to assist. Very disappointed! July 31, 2015
Rated 2.0 out of 5.0 by Non reliable shuttle , No welcome bonus points Reason I choose this hotel was proximity to Hotel Airport and their shuttle service. Unfortunately I did not find the shuttle service to reliable. Was told shuttle leave at 4:45 and left 15 minutues later. Also, no Welcome bonus points as promised for Platinum members. July 31, 2015
Rated 3.0 out of 5.0 by Not the best but ok for its location Hotel is an average Holiday Inn. Its right next to the Airport and not in the best neighborhood. My only complaints were the parking garage and my door felt like it was going to make the whole wall collapse when it closed. Also my room was right next to the elevator which was loud along with planes taking off. The breakfast was good and the dining room was as well. Hotel staff was friendly. July 30, 2015
Rated 5.0 out of 5.0 by Bucket List I came to Houston to see a baseball game at Minute Maid Park, spend Sunday night near Hobby, and fly to Denver the next day to see another game. It all worked out fine (except for the major problems getting from Hobby to DFW and on to Denver). The Holiday Inn Hobby was a good choice on my part. July 30, 2015
Rated 5.0 out of 5.0 by Great Service Great customer service. Rooms clean and comfortable. July 30, 2015
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