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Rated 3.8 out of 5 by 153 reviewers.
Rated 1.0 out of 5.0 by Old Hotel? I had to be moved three times. My first room was moldy and musty smelling. Second room was obviously smoked in (in a 100% smoke free hotel) Third room was also moldy and musty smelling and the bed spread had some kind of unidentifiable white material on it. The young lady at the front desk was incredibly helpful and very appologetic about the state of the rooms = a credit to the dismal state of the rooms. November 6, 2014
Rated 5.0 out of 5.0 by great breakfast Best hotel buffet breakfast in a while. Staff was pleasant and the food was hot or cold as it should have been. October 31, 2014
Rated 4.0 out of 5.0 by Clean and Comfortable This is a great stop for those traveling through Houston. Close to the airport, great shuttle service, clean, and comfortable. October 30, 2014
Rated 4.0 out of 5.0 by Olor en la habitacion Muy fuerte olor a pintura en la habitacion. La puerta o marco de la puerta estaba recien pintado y olia muy fuerte. :( October 30, 2014
Rated 5.0 out of 5.0 by Location is prime for early morning flights out of Hobby Stay there the last two trips with my wife as final desination in Texas visit. October 29, 2014
Rated 4.0 out of 5.0 by good hotel. everything was clean. cant complain. good hotel. everything was clean. cant complain. I used the shuttle from the airport. It arrived quickly. It's only a few minutes to the hotel. The breakfast was good. The breakfast staff was very responsive. There was a wide selection of food available. The coffee was not very good. They need better coffee. Overall I would definitely stay again, and recommend it to others. October 27, 2014
Rated 2.0 out of 5.0 by Overrated Value During my stay, the ice machine on the 6th floor didn't work. The electrical outlets on each lamp in the room didn't work. The stopper in the sink wouldn't come up. The eliptical machine in the fitness center didn't work. With so many choices of hotels so close to Hobby airport, I will no longer choose this facility. October 27, 2014
Rated 4.0 out of 5.0 by Food Had dinner one night food was good but nothing to write home about, breakfast was not that good. Example pankakes rubbery and food was bland just fair. Have stayed at othe HI`s where breakfast was much better and they did not have a full blown restaruant like this one. The staff was very nice and helpfull. October 27, 2014
Rated 5.0 out of 5.0 by Friendly Staff and comfortable room I enjoyed my overnight stay at this location. I picked it for it's ease to the airport and the fact that the hotel offered a shuttle service. I didn't end up using the shuttle service since my rental car company let me keep my car. I was glad there was not a fee to park at the hotel. The only thing I didn't get and would have appreciated was a choice of a few items to take for breakfast. I left before the restaurant opened or I could have had a free breakfast. It would have been nice to be able to grab a yogurt and/or fruit, granola bar, etc. October 24, 2014
Rated 4.0 out of 5.0 by Aircraft noise The hotel was good; however, each plane take-off rattled my room with vibration and noise. October 22, 2014
Rated 5.0 out of 5.0 by Room appearance This hotel needs to do some updating. There was a problem with the TV remote. There were not enough outlets for charging iphones and ipads. October 21, 2014
Rated 4.0 out of 5.0 by Do updating Needs to be updated nice clean good location okay why is it to short I said what I wanted to day October 20, 2014
Rated 5.0 out of 5.0 by Nice and Comfortable Stayed here for a couple days for business. Hotel was clean and comfortable. Had several meals at the hotel and the food and service were both good. If you want to stay near the airport, would definitely recommend. October 20, 2014
Rated 5.0 out of 5.0 by Business Trip Very convenient location and easy to get in and out of. October 20, 2014
Rated 2.0 out of 5.0 by Excellent staff do not make up for the overall age and cleanliness My first impression of the hotel was excellent. Prompt pickup by the shuttle from a nearby, non-airport location, prompt attention at the desk, even acknowleging me when I came in the door with apologies that they would serve me as soon as they could. Greeted as a Platinum member and thanked for my loyalty. I was very happy. Got to my room and the smell was awful. Immediately turned around and switched rooms. Second room across the hall was only a bit better. After coughing until I choked, I finally changed rooms again. The next had debris on the floor, a few pieces of paper and a jalapeno pepper slice and did not appear to have been vacuumed. I did not alert the staff to the last issue. This hotel needs a thorough cleaning and a round of updating. The staff throughout was concerned about my experience and very helpful. October 18, 2014
Rated 5.0 out of 5.0 by excellent service I really enjoyed my stay - the staff were excellent and the hotel was very comfortable. They accomadated all of my needs and were very friendly. I felt like I was at home! October 17, 2014
Rated 4.0 out of 5.0 by comfortable bed good stay ////////////////////////////////////////////////////////////////////////////////////////////////////////////// October 7, 2014
Rated 5.0 out of 5.0 by Very easy airport access Great service from the staff and relaxing. The wifi worked well in the room and I really enjoyed the breakfast! October 3, 2014
Rated 1.0 out of 5.0 by Horrible customer service When I came to the hotel staff to assist with the problem that occurred on their hotel, they completely disregarded my issue and refused to help. September 30, 2014
Rated 5.0 out of 5.0 by NIce Stay at the HI on Airport Blvd I have stayed at this establishment many times, and even though the hotel is older, it is clean, well maintained and has the best customer service in all departments, very friendly and helpful. September 19, 2014
Rated 1.0 out of 5.0 by Shuttle never picked me up and the bartender left to text on her phone I had a rental car to return after checking in. I asked for the shuttle to be sent as I was leaving the hotel as returning the car takes two minutes. The shuttle never came and I had to walk through a construction site to return to the hotel. The bar closes at 10 p.m. For the last 30 minutes the bartender would leave and text on her phone to avoid providing service that would keep her open until close. I did not receive a welcome as a Gold Elite member not did I receive my 300 points. September 17, 2014
Rated 5.0 out of 5.0 by Staff did a nice job Very good service and enjoyed my stay. I taught an electrical seminar in the conference room and the room was clean and well lit, The lunch service was very good and the staff was very pleasant. September 16, 2014
Rated 5.0 out of 5.0 by training Thought the staff went out of there way to insure a great stay. Resturant was great and food was very good. Waitstaff very friendly and provided outstanding service September 15, 2014
Rated 5.0 out of 5.0 by Overnight I stay here quite a lot because of its convenience to Hobby Airport. Pickup is very fast and the staff go out of their way to make your stay a nice overnight. Recommend to anyone staying near Hobby. September 10, 2014
Rated 5.0 out of 5.0 by Service Every one was great... I got everything I needed when I needed it! September 6, 2014
Rated 5.0 out of 5.0 by great service everything spectacular except no refrigerator or microwave avail;able in vip f,loor room September 2, 2014
Rated 3.0 out of 5.0 Staff are not the most welcoming The hotel is generally very good with it being a great location for flights but a poor location for visiting Houston (bit of a dodgy area). The bar/restaurant was pretty good for the limited time each day it was open. The breakfast was good with a great range of choices served by very disinterested staff. Hotel reception did not appear to be a happy lot and I felt I was troubling them each time I had a question. Overall though not a bad hotel at all and one of the better ones in that area. September 2, 2014
Rated 5.0 out of 5.0 by Great price & great stay Close to airport, quiet, good food, friendly staff, on time shuttle, - it's a great place to stay for the price! August 30, 2014
Rated 4.0 out of 5.0 by nice stay I spent a pleasant night in this hotel and would stay here again. August 22, 2014
Rated 5.0 out of 5.0 Holiday Inn Hobby Good, clean, comfortable rooms at a fair price. The staff is friendly. Airport is very close, makes commute to the plane very easy. August 20, 2014
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