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Rated 3.9 out of 5 by 71 reviewers.
Rated 1.0 out of 5.0 by Completely disappointed! By far, my worst hotel stay this year. Impolite, indifferent staff with no concern for customer experience and satisfaction. May 16, 2013
Rated 4.0 out of 5.0 by Best Choice when near IAH Close to IAH Airport (5-15min) depending on traffic. Friendly staff, good restaurant with good morning buffet!!!. Good Dinner dishes also. May 15, 2013
Rated 5.0 out of 5.0 by Recent Stay I travel apx 60% of the time with my job and frequent Houston quite often. The staff at the Holiday Inn Houston-Intercontinental Arpt is without a doubt one of the best around! They are friendly, call me by name and welcome me with each visit. I checked in on Sunday and your security staff was thoughtful enough to bring me the luggage cart... brought it to my vehicle to help me transport my luggage in to the hotel! I've never been treated to such courtesy! Thanks for a GREAT place to stay and sure appreciate your staff making me feel at home...when I'm away from home! May 15, 2013
Rated 5.0 out of 5.0 by Older building, but nicely updated Room 515 was great. Spacious. Firm mattress. Choice of hard or soft pillows. Guest bag for Priority Club member on check in with bottled water, cookies, peanuts. Outstanding breakfast. Minor glitch: Towel hook on back of bathroom door had been pulled off, leaving a hole. No refrigerator although one was requested in advance. Walls a little thin. Could hear neighbor's TV. May 7, 2013
Rated 2.0 out of 5.0 by Airport Hotel Only average for a Holiday Inn. Old and it shows. Only redeeming value is that it is close to the airport. Internet was lousy to poor, but at least I could get e-mail. The restaurant was a little better but slow service. Next time, I'll look at alternatives. May 7, 2013
Rated 4.0 out of 5.0 by Rooms not ready upon check in. Good Service our rooms have been reserved for a few days before arrival at the hotel, upon check in there are no rooms available because the rooms are not cleaned yet, so we have to wait before we can have our rooms. My suggestion is that every time that anyone who had already checked out, the staff should prepare the rooms for the next guest in order that new guest can occupy the rooms and have a good rest from a long travel. That would be appreciated. Priority Members are recognized but there are no Complimentary Drinks or Some Nuts.... May 3, 2013
Rated 5.0 out of 5.0 by Great Experience We had missed our connecting flight to Phoinix and had to stay in Houston overnight. The front desk person was extremely helpful, sent a shuttle to pick us from the airport and helped in every possible way. The room was clean and nice, breakfast was fabulous. Great value. Helen April 22, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast We went to Houston area for a 50th Anniverary Wedding. Your hotel was highly recommended. We enjoyed our stay although we spent very little time in the hotel. Everyone was friendly, breakfast was delicious. I would recommend this to anyone traveling to the Houston area. April 16, 2013
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