Rated 4.0 out of 5 by 362
Rated 3.0 out of 5.0 by Immigrant97 slow internet, some street noise
nice hotel, very clean all around, WIFI room internet is extreme slow. Some rooms are noisy from the highway traffic.
January 30, 2015
Rated 5.0 out of 5.0 by Brian589 Great stay!
The room was comfortable.
The wifi signal was strong.
The employees in the restaurant were on top of things and friendly.
January 29, 2015
Rated 5.0 out of 5.0 by Makeda Nice stay
The staff were very friendly and helpful. We ate three meals in the restaurant and each meal was very good and the price was fair.
January 27, 2015
Rated 3.0 out of 5.0 by Very weary traveler Old, outdated
I was not happy with this hotel experience. I will say, I was forewarned by the many reviews I read that the hotel was old and outdated. The décor was from the 80s and did not reconcile with the fresh look of most Holiday Inns in which I've stayed. There was no refrigerator in the room. The air conditioner did not operate properly. It was either freezing cold or too hot. The bed was the only nice thing about my stay. It was very comfortable. I would not stay in this hotel again.
January 27, 2015
Rated 5.0 out of 5.0 by Globe hopping Nana Helped a Weary traveller
Hotel was about 20 min from airport and shuttle service worked well. Also provided a shuttle to the shopping mall which helped since my luggage was damaged and had to be replaced. Be sure and book shuttle at front desk. There was a problem with not enough space for the amount of guests that wanted to use the service, Shuttle service, laundry availability and attached restaurant with complimentary breakfast helped add to the value of the price of the room
Room was very comfortable with the exception of a noisy heating/air conditioner that was hard to set to a comfortable temp, Maybe was just me.
Excellent place to rest up after a long holiday before catching the plane home.
January 22, 2015
Rated 3.0 out of 5.0 by Brenda1519v A Bit Disappointed
I came into Houston for an overnight business dinner and stayed at the Holiday Inn by the airport. My first room smelled like mildew and gave me an instant headache. After about 20 minutes I was switched to a much better room. The blinds in both rooms didn't work and it was noisy with the A/C and outside. Only one side pulled up and it was hard to close them.
The bed was very comfortable, the IHG welcome bags were really a nice touch and the staff was wonderful, from housekeeping to front desk to the restaurant bartender. Pamela at the front desk was the best and is a great asset to the hotel. Anna at the front desk was great too.
The hotel just didn't feel clean especially in the common area (hallways especially), but the remodel is nice. Nice shampoos, granite, etc.
January 19, 2015
Rated 5.0 out of 5.0 by Stevens28 Holiday Inn IAH
Typical Holiday Inn, great food, service, staff, and ammenities.
January 19, 2015
Rated 5.0 out of 5.0 by Terry C Excellent Stay
My wife and I make it a point of staying here due to the value (am retired), very friendly and attentive staff and good food. We like the free shuttle and the friendly drivers (most of them).
Grounds are well kept, security patrols are welcome.
If I could make a recommendation; extend the shuttle hours as many people arrive near or past the midnight hour.
January 17, 2015