Rated 4.1 out of 5 by 146
Rated 5.0 out of 5.0 by Jennifer74 great hotel with convenient location and reasonable price
we missed a flight out of IAH and chose to stay here until the next day. we ate at the restaurant, and it was just ok. food didn't have a great deal of flavor. the lobby and surrounding area was nice and clean. ditto for our room. the area outside our room was dirty and smelled of gas, however. we reported the smell, but i'm not sure it was addressed. overall, we would stay here again. just recommend some improvements to the hallways. also, our room was way in the back, and we should have been warned about how loud the traffic noise would be. lastly, our room was far away from the main lobby, and the security door was unlocked and practically sitting open. that is, no key card was required for entry as noted on the door. kind of scary being that close to the freeway. would have liked that extra layer of protection, especially with two preschoolers in tow.
December 11, 2013
Rated 4.0 out of 5.0 by dglennie Great Value
Got this room on an Entertainment Card deal. Super value. If I had paid full price I wouldn't have been happy about a few small issues. The pool needed cleaning (even though it was too cold to swim). Only one of the business center computers worked and I tried about 5 different times. Had to get the front desk to reverse the charges for the kids meals as they're supposed to eat free....no one at the restaurant mentioned anything. The shuttle service to the mall left my wife and her friend there after a miscommunication about pickup time...but they recovered by going to get them.
I would stay there again.
December 11, 2013
Rated 4.0 out of 5.0 by Gabasolesito Great
It was a Great experience at the check inn Shon help us with our requests and always with a smile. It is in a Great location near yo the airport but also in a road that conect to downtown and the outlets.
December 4, 2013