Rated 4.0 out of 5 by 358
Rated 5.0 out of 5.0 by Globe hopping Nana Helped a Weary traveller
Hotel was about 20 min from airport and shuttle service worked well. Also provided a shuttle to the shopping mall which helped since my luggage was damaged and had to be replaced. Be sure and book shuttle at front desk. There was a problem with not enough space for the amount of guests that wanted to use the service, Shuttle service, laundry availability and attached restaurant with complimentary breakfast helped add to the value of the price of the room
Room was very comfortable with the exception of a noisy heating/air conditioner that was hard to set to a comfortable temp, Maybe was just me.
Excellent place to rest up after a long holiday before catching the plane home.
January 22, 2015
Rated 3.0 out of 5.0 by Brenda1519v A Bit Disappointed
I came into Houston for an overnight business dinner and stayed at the Holiday Inn by the airport. My first room smelled like mildew and gave me an instant headache. After about 20 minutes I was switched to a much better room. The blinds in both rooms didn't work and it was noisy with the A/C and outside. Only one side pulled up and it was hard to close them.
The bed was very comfortable, the IHG welcome bags were really a nice touch and the staff was wonderful, from housekeeping to front desk to the restaurant bartender. Pamela at the front desk was the best and is a great asset to the hotel. Anna at the front desk was great too.
The hotel just didn't feel clean especially in the common area (hallways especially), but the remodel is nice. Nice shampoos, granite, etc.
January 19, 2015
Rated 5.0 out of 5.0 by Stevens28 Holiday Inn IAH
Typical Holiday Inn, great food, service, staff, and ammenities.
January 19, 2015