English
Houston West - Westway Park
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-713-9968200
Hotel Fax: 1-713-9968201
Hotel Fax: 1-713-9968201
Rated 4.3 out of 5 by 16
reviewers.
Rated 5.0 out of 5.0 by JObaoye Amiable Staffs and Conducive Room
The staffs of the hotel right from the reception all the way to house-keeping were all so friendly & happy to help. The room was also very conducive and I always looked forward to going back to my room after everyday's outings
May 16, 2013
Rated 4.0 out of 5.0 by heartbeat Good Stay
Overall I've good stay with this hotel, especially with the wonderful pillows and confirm mattress
The draw back of this hotel is that sound from outside the room can be heard.
May 11, 2013
Rated 4.0 out of 5.0 by Foivos Excellent stay
Excellent stay very relaxed and quiet hotel with very attentive staff.
May 11, 2013
Rated 5.0 out of 5.0 by cg25 Great Hotel
I loved the beds and pillows were great!! The staff was very friendly and answered any question that I had. One person stood out the most Hieu (front desk) was always very helpful. This is a great place to relax and enjoy a vacation or business trip. I would recommend this hotel.
May 8, 2013
Rated 5.0 out of 5.0 by Mapmaven Superb customer service and restful stay
I drove into the parking lot and noticed the really well kept grounds... I walked in the front door from a very hard day, quite late, and was immediately put at ease, checked in with respect and care. I was in a spacious, wonderful and comfortable room within minutes, and happily asleep as soon as I could be.
Breakfast was delightful, the skillets are superb!
Even though express checkout was available, I was delighted to stop by the front desk and thank them. This is an establishment I will be happy to revisit.
May 1, 2013
Rated 5.0 out of 5.0 by H2Enterprises Exellent Service
I dropped in without a reservation a as i always do and there was one night available but not the second night. The staff made sure they waitlisted me and followed up if there were any cancellations. The 2 working the front desk have a great since of humor as well!
March 4, 2013
Rated 1.0 out of 5.0 by rahamdan Room not cleaned
So Sunday morning I woke up late (10am) and decided to leave for brunch. I had put the sign outside that said "Do not disturb". As I was leaving, I took it off to signal that I wanted my room cleaned (at 11am). I said hello to the cleaning lady and good morning. The day before I had skipped the cleaning service because I wanted to stay in after a long flight from Brazil.
The cleaning lady put the sign BACK on the door and did not clean the room! I got back that evening at 9pm and my room was not cleaned at all. (2 days now) I was furious!! I went downstairs to get that cleaned and apparently the argument of the cleaning lady was that it was too late and I had the sign on the door which is a BLATANT lie. When I demanded my room cleaned the receptionist brought me up a set of clean sheets and clean towels and asked me to make the room myself.
I have NEVER been treated like that by the staff ever in all of my stays at a Holiday Inn. The manager was supposed to call me and he/she never did. I demanded at least a discount or points or something and got NOTHING. Not even a formal apology. Beautiful hotel, beautiful facilities, HORRENDOUS and RUDE service and LAZY cleaning staff.
NEVER AGAIN!
February 4, 2013
Rated 5.0 out of 5.0 by Wolli Great Rooms
Stuff and Manager Professional and very friendly.
Great Rooms.
Instant upgrade.
Love the Hotel
February 2, 2013
