Rated 4.5 out of 5 by 22
Rated 5.0 out of 5.0 by Nigel21 WiFi
The hotel stay was very good, with excellent staff, it is a shame that the wifi internet connection was so poor and intermittant
May 16, 2013
Rated 5.0 out of 5.0 by Daveinhouston Front desk service and shuttle service
The front desk peolpe were very helpful, one stop shop to assist in scheduling a shuttle to my meetings, directions to local points of interest and overall great customer service, all were eager to assist. It was by far my best hotel experiance. I will stay there again when I visit Houston.
May 1, 2013
Rated 5.0 out of 5.0 by Brent57 Jewel in Houston
Most hotels and motels in Texas are located along noisy highways and freeways where a person has a hard time finding a good night's sleep. Not so at this tranquil, bucolic setting away from highways. This relatively new property had no deferred maintenance. The initial sign in was outstanding; the young man on duty was very energetic, engaged and helpful. The room was nicely furnished. It would have been positive if at least some sort of breakfast was included. I had to use the hotel's internet computer and it does need upgrading for transmission speed and from Windows XP to Windows 7 or 8.
April 28, 2013
Rated 4.0 out of 5.0
by Claytm Good place to stay
Reception staff was great, cleaning crew does a nice job, everything looks modern and new. The restaurant staff is very busy and can take additional time at busy points of the day. Pool is a little small, but underused anyway. Same with the exercise room. No hot tub, and huge showers only in the rooms, not tubs. Overall, this is a great hotel. The only improvement I would suggest is to make the rooms more sound-proof, but this can easily be remedied by turning on the room AC or fan.
April 23, 2013
Rated 1.0 out of 5.0 by DSAT wrong room given
We booked this room and paid for it in advance to receive a special rate using Holiday Inn's website. Upon arriving in our room we were surprised to see that there was only one bed despite booking a room for 2 adults and one child. I reviewed my order and receipt to verify I had not made a mistake. I had not so I called the front desk. They explained that when the room was assigned they accidentally neglected our daughter. I waited for them to tell me they would fix it and they said nothing. Finally I informed them this was unacceptable. He informed me that all double bed rooms were booked and offered no refund or solution other than a roll away bed in an already small room. I informed him this was unacceptable as well. He finally decided to put us in a handicapped accessible room which was bigger and get a roll away bed. So we get to this room which is about twice the size however the maintenance man who met us there informed me they had no roll away beds. I was a little frustrated to say the least. By a stroke of luck we did notice this room had a pull out couch so our daughter had somewhere to sleep. We travel a lot and I would have let things go there however after a long day we took showers and the water was lukewarm at best. This really capped off this bad experience. I would never stay at this hotel again and not likely at Holiday Inn again. The only positive was the internet speed was very good and I was able to complete some work I needed to do.
April 19, 2013
Rated 5.0 out of 5.0 by OhioNative43 Comfortable room
We enjoyed our 4 day stay. The room was comfortable and clean and roomy. A couple of small negatives were noise of plumbing from the floor-room above ours and the hair dryer was more functional than quality. The staff were pleasant and helpful. The location was excellent for our needs.
April 3, 2013
Rated 5.0 out of 5.0 by Traveler209 On the Road
When on the road for business, It is always nice to have a clean, quiet place to stay that also offers excellent service.
March 13, 2013
Rated 5.0 out of 5.0 by Nigel21 Help Full Staff
Very help full, could not do enough to help me have an enjoyable stay at the hotel. Thank you
March 6, 2013