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Rated 4.5 out of 5 by 110 reviewers.
Rated 4.0 out of 5.0 by Newer Property - in fine condition. Breakfast is a joke Very clean, very well kept property. Breakfast service is joke. Crowded restaurant in the morning, out of eggs, bacon, coffee. Not enough staff to handle a full restaurant, which is surprising as it's not like the hotel doesn't know when they are going to be busy. January 15, 2015
Rated 4.0 out of 5.0 by Bathroom Although the bathroom was clean - the shower head was insufficient and needed to be replaced. January 12, 2015
Rated 5.0 out of 5.0 by Great hotel in west Houston This hotel is easily accessible from I-10 yet away from the freeway. The beds are comfortable and the bathrooms are efficient and clean. The room itself was fresh and nicely maintained allowing for a peaceful night's rest. Internet was speedy and easily available. Loved the restaurant and bar with friendly service. Great place to meet with friends, clients and relatives. January 8, 2015
Rated 2.0 out of 5.0 by No hot water...otherwise fine... I stay at this hotel frequently due to convenience and work proximity. My stay this time was very disappointing due to no hot water on Saturday morning. I let the water run for 20 minutes but still no hot water - so I took a cool / cold shower anyway since I had a flight to catch. I was very unhappy with this. There is no excuse for a hotel of this caliber. I notified front desk and they sent a maintenance man and he worked on it for a very long time and got hot water as I was leaving. I don't think their hot water circulation system was working properly. Please keep up on the maintenance. Thank you. January 2, 2015
Rated 5.0 out of 5.0 by overall experience Outstanding. From the checking in experience to the courtesy and interest shown by the employees, our stay at the holiday inn could not have been better. December 25, 2014
Rated 5.0 out of 5.0 by Comfy bed, and good service I want to say that I really enjoyed my time I this Hotel. And also to let you guys know that I appreciated the Krogers Mall area was In close proximity. Thanks, Ms. Murray December 22, 2014
Rated 5.0 out of 5.0 by Good Hotel, great stay I found the stay was uneventful, which is good, since I travel for Business and am usually busy. I needed a USB charger and was able to get one to use for charging my phone, although had to work with the night desk staff to make it happen. He eventually found one for me, saving a trip to go and buy one. The TV lineup was more favorable compared to other Hotels in the neighborhood. December 20, 2014
Rated 5.0 out of 5.0 by great emenities, great staff and comfy rooms I stayed for 3 nights for business and this was perhaps my 7th time -it was like being at home with great staff and amenities. The rooms were comfortable with great bedding and pillows. TV had great selection of channel, internet was good a little slow at times. Would stay here again December 15, 2014
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