Rated 4.6 out of 5 by 228
Rated 5.0 out of 5.0 by coffeedave Holiday Inn has the most comfortable beds
This is a very good hotel with the exception of the "restaurant" inside the hotel. The service is limited at best and the food has the flavor and texture of something that has been warmed up.
August 24, 2015
Rated 5.0 out of 5.0 by NMTraveler42 Excellent place to stay for business
Westchase Holiday Inn was a great place to stay for business. Would recommend to others.
August 24, 2015
Rated 5.0 out of 5.0 by KHGault Great Location - manager was always available!
I usually stay at Holiday Inn Expresses, so staying at a Holiday Inn property that costs more, and without breakfast is annoying. However, the staff who checked me in gave me breakfast coupons, therefore making up for that. The hotel was very clean and in a convenient location for my business. I had dinner at the bar/restaurant my first night, and it was good. My manager, Mr. Hadad, I believe, was always around, especially in the morning.
The best part was that a cold bottle of water was offered when I checked in, which was very much needed, as it was 100 degrees out!.
August 22, 2015
Rated 5.0 out of 5.0 by ejpla Good experience
Spent 2 nights on recent trip, very friendly and helpful staff. Easy to access from BW8.
August 21, 2015
Rated 5.0 out of 5.0 by Raiderfanaz The Staff is Awesome!!
I had planned to arrive in Houston a day later and hotel reservations were pre-booked at a different location and I had to find short notice accommodations for me and other party of two. We arrived late in the night and when I pulled up to the West Chase location I crossed my fingers believing we would find two rooms at such a late hour. VJ, who greeted me when I walked in was the highlight of the evening. He was very gracious and warm and took care of me and my guest without hesitation. I can say I wasn't surprised by the great customer service because I have come to expect that from all of the IHG locations but his guy was the gold standard. For the 6-8 minutes that we interacted he treat me and my guest like we were the most important guest in the building. The two rooms were great and the staff in the morning were also pleasant. Every location should have a VJ.
August 20, 2015
Rated 5.0 out of 5.0 by MBBD99 Great Hotel
Great hotel, staff, and location. Worth the value.
August 19, 2015
Rated 5.0 out of 5.0 by from texas One of the best stays at a Holiday Inn.
It was by chance that we picked this Holiday Inn. When searching for hotels near this location we came across Holiday Inn. The checkin process was great, the front desk staff were friendly and even signed us up as members. We got 2 complementary drinks when we checked in, this is a really nice touch! After a long day of driving the tickets invited me to the bar to relax and de-stress.
August 19, 2015
Rated 4.0 out of 5.0 by longwangwl breakfast not good
less choice for the food.
wireless internet slow
too much noise of the air conditioning
the rest are fine
August 18, 2015