Rated 4.5 out of 5 by 56
Rated 5.0 out of 5.0 by busaup1300 Thanksgiving weekend
The entire hotel staff was wonderful. Monica was very knowledgeable about her job and the IHG Reward program. Thank you for your help.
December 10, 2013
Rated 5.0 out of 5.0 by JesseJ75 Great Place
I have stayed here several time and this is the best hotel in Houston! Including all other hotel brands. The service and experience is the same everything! You are treated like you are paying 250.00 a night. The rooms are great looking and very clean. Front desk is always helpful and happy, Great Job!!!!
December 9, 2013
Rated 4.0 out of 5.0 by VisitorM Nice hotel
The hotel looks like it has been recently built, and the decor and build is top notch. Room was a little small, but comfortable. Again the furniture and decor looked new and was very tastefully done. WiFi had no problems, although was a little slow. Hotel staff was a little 'stiff'; not very warm, but not rude either. The bathroom sink in our room was backed up, and hotel staff sent in someone to take a look at it. The repair did not work however, but this was a small annoyance for a one-night stay.
December 4, 2013
Rated 3.0 out of 5.0 by Physicslee Internet Connection
Hotel's service is good! Front desk and logistic are very helpful!
However, wifi is very very very bad!!!
This is extremely disappointed and desperate! If this problem is not solved in the future, I hope I shall never come back.
October 31, 2013
Rated 5.0 out of 5.0 by Sweet86 Great place to stay
I love this hotel . Front desk service was so helpful. Rooms were very clean . We had a great time in the bar. The good is great here . No need to find a restaurant anywhere else.
October 23, 2013
Rated 5.0 out of 5.0 by SNunez88 Comfortable bed, Great customer service.
Great customer service,
The room was nice and clean.
The room was quite,
The lining smelled nice, with no stale order
Will stay here again!!.
October 23, 2013
Rated 5.0 out of 5.0 by EXPTJ Great Stay
I have stayed at this Hotel over the past year many times and never have I had a bad experience. The staff is friendly and always goes out of their way to make you comfortable. Great job Gals and Guys!
October 8, 2013
Rated 4.0 out of 5.0 by JesusRdzGarfias Excellent room, just missing water bottles
Really confortable room, excellent matress and pillows. Just missed the water bottles.
Pool water can be improved. Excellent customer service.
October 1, 2013