Rated 4.5 out of 5 by 56
Rated 4.0 out of 5.0 by Melodies Great rooms
The rooms are great.
The staff is good.
However the breakfast is not great and the service is terrible.
February 10, 2013
Rated 3.0 out of 5.0 by ruth409 improve internet/customer service
During our 2-night stay, the hotel internet service was not available and cause inconvenience on our part. Besides saying "sorry," the hotel should have done something to compensate the customers.
February 9, 2013
Rated 5.0 out of 5.0 by GeauxSaints Excellent value and great location
If you are visiting one of the many engineering firms on beltway 8 in the Westchase area, there isn't a hotel more conveniently located. Upon entering, the reception person was happy to welcome me. There is a sports bar/restaurant right off the lobby. The selection of draft beers was very good by hotel standards with some local and some imported in addition to the usual mega-brewers represented. A breakfast buffet was available in the mornings that included hot and cold as well as fresh fruit. The room was comfortable with choice of firmness/softness in pillows and all the typical amenities a traveling businessman appreciates.
February 9, 2013
Rated 5.0 out of 5.0 by SuperJ Pleasant surprise in Houston
My overall stay in this hotel was great. This was my 1st visit to Houston and I was very warmly welcomed at the reception. The reception and decor of the hotel is lovely and very nice. It was too cold to take a swim but the pool looked very inviting.
Todd and Tyler at the reception are excellent staff... I recommend them for promotion. They made me feel so much at home I almost wished I could stay longer.
Sadly, the cleaners do not do a through cleaning job in the bathroom especially cleaning the tiles and the shower curtains. Please monitor their work more closely.
The bus shuttle was a huge plus and it was very helpful. The driver is a cheerful lady and all the other staff who drove me were awesome.
I loved my stay in this hotel and will definitely come back again especially if Todd and Tyler are still working there!
January 19, 2013
Rated 5.0 out of 5.0 by TheOne Great Hotel
This hotel is quite nice! The decor is very well done and the amenities are plentiful. I especially liked the night light.
November 28, 2012
Rated 5.0 out of 5.0 by Gerts Great hotel
This property has excellent staff. The rooms are spacious and provide adequate work space. Highly recommend this property when considering a hotel in the Westchase area.
November 21, 2012
Rated 2.0 out of 5.0 by Ociralat Beautiful hotel!
This is a beautiful property, with very modern rooms and amenities. Unfortunately the wireless internet service is abyssmal, thereby making it unsuitable for a business stay. If I was ever needing a weekend place in Houston I would consider this Holiday Inn, but during the week - on business - not so much. High speed internet should not be that difficult to provide in a brand new hotel.
October 10, 2012
Rated 5.0 out of 5.0 by nikki39 Excellent service.
Really enjoyed the drinks I received at check in.It's great being a priority club member.The extra attention is worth it.The hotel is well lite up at night.The patio connected to the resturant/bar was very relaxing after learning in class all day.Hotel has easy access to just about anywhere you want to go like malls/movies. Bathrooms are very clean and room service was quick and nice.I would highly recommend this hotel and I will be back for furture business trips here at this location.
October 8, 2012
Rated 5.0 out of 5.0 by Dundy week stay
Its just like sleeping at home. the service was great only problem is when i turn the TV on it would be on a spanish channel I found out what the house keeper like to WATCH.
September 25, 2012
Rated 5.0 out of 5.0 by MrFantastic Awesome Stay
I have stayed here plenty of times over the past year and this hotel NEVER disappoints!
September 24, 2012
Rated 5.0 out of 5.0 by Sheila I love this Hotel!
The Staff at this hotel is amazing. I stay here very frequently and they treat me like family. It is like coming home. The management is great too, they actually listen to what you have to say.
Rooms are very comfortable and beds are extremely nice. I think I actually like their bed better than mine.
I would highly recommend this hotel to everyone!
August 30, 2012
Rated 5.0 out of 5.0 by KingTyler Staff is Amazing!
Rooms are FANTASTIC! the Housekeeping manager is phenomenal as well as the housekeeping staff! The front desk staff were extremely friendly and the food in the restaurant was spectacular! I will be back to this hotel ATLEAST every couple of months!
August 1, 2012
Rated 5.0 out of 5.0 by jsmc01 Comfortable Room and Great Service
The lady at the front desk was wonderful. the room was great. The free alcohol because I am a Priority Club member was a very nice touch.
July 25, 2012
Rated 5.0 out of 5.0 by OilMan1981 Westchase favorite hotel
I travel frequently to Houston and the Holiday Inn is my favorite in the Westchase area!
July 18, 2012
Rated 4.0 out of 5.0 by Matt Wonderful Hotel in Houston
I checked in around 1 am. The front desk was attended and my room keys and paperwork were ready. I simply presented my credit card, and I was on my way to my room. The hotel bar is great, except it closes way too early in my opinion. I believe we got kicked out around 11pm. The menu and food quality was average and I would stay here again.
July 17, 2012
Rated 5.0 out of 5.0 by Gator Great property
This specific location is fantastic.
Very well decorated and clean. A good value for the money in the houston area.
July 12, 2012
Rated 5.0 out of 5.0 by Brian1 One of the best
This is one of the best holiday Inn I ahve stayed at
July 11, 2012
Rated 5.0 out of 5.0 by MaCroPlanet Welcome back Holiday Inn!
This was my first stay at a new Holiday Inn in years. This compares very nicely with any upper tier business travel hotel. They have quality decor and furnishings, it's very well maintained, and has an acceptable restaurant. The location has pretty good access off the frontage road, but there's only a Cheddar's adjacent to walk to.
July 11, 2012