Rated 4.4 out of 5 by 95
Rated 5.0 out of 5.0 by Lakers24 Great Hotel
My husband works in Corpus Christi and I had to find a hotel for us. After reading the reviews, it was a must try. What an excellent choice! The hotel location was great, rooms were cleaned and well-maintained, bed was comfortable, rooms had updated modern furniture. We loved the balcony too.Also, kudos, to the hotel clerk who recommended a room away from the freeway. The entire staff that we came in contact with were great. They gave us good information and traveling tips. The hot breakfast buffet was outstanding with a variety of selections to choose from was a plus. We would recommend this hotel to anyone. My husband's still marveled about this hotel and is looking forward to me visiting him real soon!
Thanks for your excellent service!
August 24, 2013
Rated 5.0 out of 5.0 by gudu great service
i stayed at this hotel third time in three yrs and everytime it was wonderful experience .staff is courteos,breakfast is great and rooms are comfortable.i can go on and on but in simple this is a very good hotel to stay.if i go to houston again i m staying no where else but this hotel.
August 23, 2013
Rated 5.0 out of 5.0 by Javierr1 Pleasant Hotel
Since wife and I walked inside of the hotel. I was sorpriced by the nice people who work their. The hotel was really clean and quited. I will recommend to all my friends
August 19, 2013
Rated 5.0 out of 5.0 by jbbaby GREAT service!
We stayed one night in one of the pet-friendly rooms and it was a great experience. The front desk staff and managers were very welcoming. The room was on the first floor with easy access outside, which made it great since we were traveling with the dog. However, the proximity of our room to the parking lot and freeway did result in some noise. Overall, it was a great experience and I would definitely stay there again.
August 18, 2013
Rated 5.0 out of 5.0 by AprilD Great hotel great experience.
We liked everything about the hotel: the location, the room, the pricing and services. It is close to Chinatown, Sugar Land and Texas Medical Center. There are also some very good restaurant in walking distance. Some of the staff can speak mandarin and Cantonese and thus very helpful with group. The rooms are huge and beds are comfortable. Highly recommend this hotel.
August 13, 2013
Rated 5.0 out of 5.0 by Brien35 Great hotel stay
Staff was friendly room was just as advertised food was wonderful,.
August 12, 2013
Rated 5.0 out of 5.0 by Travis4877 Great hotel
Always stay here and as allways great was treated great and very clean pool
August 2, 2013
Rated 5.0 out of 5.0 by AprilD Great hotel, great experience and great location.
This is the second time for our group to stay in the hotel. The rooms are very clean and spacious. The furniture is new and the bed is comfy. Breakfast is great. The kids also loved the swimming pool. Staff are very friendly and helpful. The location is perfect too, only a few miles from our host school and there is great Chinese restaurant and some fast food places within walking distance. We definitely will come back next summer.
August 2, 2013
Rated 5.0 out of 5.0 by Thara Best Hotel
I like crown plaza you can upgrade you appliances like microwave. I love this place.
August 1, 2013
Rated 1.0 out of 5.0 by 2525DAN Terrible experience
FIRST ROOM I WAS GIVEN WAS NOT HANDICAPPED AS I HAD REQUESTED.BATHROOM HANDLE BROKEN,CABLE NOT WORKING.I WAS GIVEN A ROOM ON FIRST FLOOR,ROOM SMELLED UGLY,HOUSEKEEPING CALLED TO SPRAY.CABLE NOT WORKING,I THINK I SAW MAINTENENCE MAN MORE THAN MGR.I WAS VERY DISAPPOINTED ,FOR IT BEING A CROWN PLAZA HOTEL.NOT ONLY DID I GET NO POINTS BECAUSE IT WAS A FRIENDS AND FAMILY RATE,BUT I FELT LIKE THIS HOTEL CHAIN LET ME DOWN!!!!!!!!!
August 1, 2013
Rated 3.0 out of 5.0 by MAlmosheigah Not bad
Everything was good, I stayed with you several times before. Only thing I hated this time was a very rude receptionist called Idgar. I was asking about a room and he was talking as if I begging him for a favor
August 1, 2013
Rated 5.0 out of 5.0 Great,Nice Staff,Lovable Experience,relaxing bed
My experience was absolutely great. The food was great, relaxing bed, quiet rooms, and the pool atmosphere was nice. Even though, I was there for a family reunion....I joined the rewards club, because I will definitely be back!!!!
July 28, 2013
Rated 1.0 out of 5.0 by Rowe Poor accomidation
There was a leak from the roof and the best salution was to patch it up with a towel which only lasted five minute of the worker left. when I spoke of it at check out time."The respond was owe really"!
July 27, 2013
Rated 5.0 out of 5.0 by SamyT Very good experience
I just stayed one night, but my experience was great!
When I will return to Houston area this hotel will be my better option.
July 15, 2013
Rated 5.0 out of 5.0 by 9502 I Love This Hotel!!!
Everytime I have been to Houston for the past 8 years I have stayed in the Crowne Plaza Hotel on SW Freeway. The staff is very friendly and courtesy, the food is awesome!!! The rooms are always clean and the beds are super comfortable. This is a very conveint location for shopping, eating and just whatever you want to do. I would highly suggest you try this hotel.... The 8th floor is the quiet zone and it is oh soo quiet and relaxing. The Hotel is safe and when I stay here I have no worries!!
July 11, 2013
Rated 5.0 out of 5.0 by SteveDallas Great service
Friendly staff, all positions. Would recommend to traveling guest.
July 9, 2013
Rated 5.0 out of 5.0 by ssimon12 Nice Hotel
Close to were I needed to be. Comfortable room nice breakfast. Will try and stay here wherever I return to Houston.
June 28, 2013
Rated 5.0 out of 5.0 by Eastvalleygolfer12 Soutwest Houston
Great to find a great location for my needs with an awsome breakfast. Great way to start your day off.
June 17, 2013
Rated 5.0 out of 5.0 by bhaynie Superb 5 Star Hotel
This is third time my wife and I have came back to the Crowne Plaza Suites hotel near Sugarland, and we are more then impressed, but was more amazed this time. From the front desk clerks whom ensured and went out of their way to accommodate to our needs, to the room housekeeper of our room whom made sure our room was kept up daily, from the most delicious and most affordable meals (get all you want buffet breakfast, lunch, and dinner) that the cooks prepared whom and took pride in what they made and look, and a salute to the waiters whose smiles and superb service that made our stay enjoyable during each meal. This hotel was so unique and very clean and comfortable all around and with the staff always there to assist day and night, I would say this hotel is way above 5 star rating than most we have ever stayed at. If you want to find a nice setting even if it was for business or leisure or just to get away for a romantic and relaxing time, this is the place folks. We will definitely come back and would highly recommend to anyone to stay at this superb Crowne Plaza Suites hotel.
June 6, 2013
Rated 4.0 out of 5.0 by tessa55 Good location for family visit.
We stayed in this hotel because it was close to our family. The check-in was efficient, and the front desk staff follows up to see if you need anything once you are in your room. I like the Priority Club parking pass. The internet service worked well throughout our stay, and the room was clean. We ate breakfast every morning at the hotel. The service was not always great (we had to get our own coffee, refills, silverware, tables not wiped down well). But was noticeably improved after we observed a customer registering a complaint with the front desk staff. The buffet has a good selection of food. We will definitely return for future family visits.
May 30, 2013
Rated 4.0 out of 5.0 by CC304now Friendly staff, warm and inviting
We stayed in a suite which was spacious and suitable for our needs; with two televisions, both children and adults were able to be entertained while resting up and freshening up. The indoor pool and jacuzzi were an added amenity that played a large part in our hotel selection during this trip. The location was easily accessibly to the freeway and in close proximity to the places we had to frequent, thus allowing for more time with family and friends.
May 27, 2013
Rated 5.0 out of 5.0 by jamsr1 Fine Room, Excellent Service
The room, food, and service was excellent. My only problem was that the TV was difficult to operate.
May 21, 2013
Rated 5.0 out of 5.0 by Fred1479 Very professional and friendly staff
I travel to Houston from Pittsburgh about every 6 to 8 weeks and stay for 4 nights, my hotel of choice is the Crowne Plaza Suites near sugarland. the staff is always ready to help, they
greet me on arrival and help with any reasonable request.
The grill is very convenient for lunch or dinner when you do not
want to go out. and the breakfast is excellent with made to order food. the rooms are spacious and clean. this hotel is
a great value and my only holel while in Houston.
April 30, 2013
Rated 4.0 out of 5.0 by DnJFromCA Fantastic Staff and Great Place to stay!
We have been frequently staying at this Crown Plaza. The staff there is absolutely fantastic! Always friendly and accomodating. Rooms are spacious and comfortable and the property is very nice. Really good restaurant on site and locataion isn't far from other restaurants and activities. Cudos to Mike, Matthew, John Paul, Nigel, Chef Jose and the rest of staff. It's almost like visiting family when we are there. It is our "go to" place to stay in Houston.
April 20, 2013
Rated 5.0 out of 5.0 by Austino Clean Room
The location of this hotel is perfect for anybody who have things to do in Southwest Houston. Excellent check-in process and clean room. Was here for a long weekend getaway. Pleasant front end staff. My daughter love the room so much she refused to check-out.
April 10, 2013
Rated 5.0 out of 5.0 by Sono789 Great business hotel
I spent 10 days here while attending educational seminars nearby. I stayed in an executive suite, which was two completely separate large rooms with a fresh, updated look. I think the hotel has been recently renovated. The bed was very comfortable with a variety of pillows (soft, firm, etc). and my room was very quiet despite being directly across from the elevator. Everything was very clean, and there were good quality towels and a nice thick terrycloth robe to use. Breakfast was great; they have a decent-size buffet but you can also order waffles and omelets. The fitness room was separated from the indoor pool by a glass wall, which gave it a nice open feel to it as opposed to the usual claustrophobic, smelly ones found in most hotels. The pool was a tiny bit bigger than most and had a little ambiance. Every staff person I encountered (but one) was extremely friendly and helpful, and the service was great. The hotel was within easy (across the street) walking distance of 3 major chain restaurants, plus the Galleria mall was only 8 miles away. Perks for Priority Club member were designated parking spaces and a little aromatherapy kit for the bed with a handwritten welcome note. My only negative issue was with the lady at the hotel desk after I checked in. She saw me looking for the elevator and yelled my last name across the lobby and bar area several times until she got my attention, then pointed to the elevator. As a female traveling alone, I was not happy for everyone in the vacinity to hear my name for security reasons, plus it embarrassed me. Other than that, I enjoyed my stay and would/will stay here again and recommend it to others.
April 3, 2013
Rated 5.0 out of 5.0 by JB01 Great Service and Friendliness
Staff went above and beyond to make sure our stay was comfortable. Would highly recommend this hotel.
March 19, 2013
Rated 4.0 out of 5.0 by FamilyTraveler007 Could not get the room to have consistant
Comfortable bed and great service but could not get the room to be at a consistent temperature.
Some rooms are bit noisy by the expressway so we asked to be moved and worked out well.
March 18, 2013
Rated 5.0 out of 5.0 by TXBigcheese Perfect Location & Excellent Service!
I've stayed at this Suites hotel many times now and really like it! From the moment I checked in to the moment I checked out, I felt welcomed and valued as a guest. Every time I saw a staff member, I was greeted with a smile and a hello. My Suite, as always was spotless and I sure do appreciate the in room 'Wolfgang Pucks' coffee. On this particular visit I ordered room service from their 'Asian Corner' menu and I was pleasantly surprised. The flavors were mouthwatering and delicious, the portions generous. Thank you Crowne Plaza for making this another wonderful stay!
February 28, 2013
Rated 5.0 out of 5.0 by MARMED911 Great Stay
Room spacious, solid door between front sitting area and bedroom. Temperature a little tricky as the thermostat is in front room so bedroom was warmer than front room even with door open. My trip coincided with the NBA All-star weekend, bad news is my room price went up and I felt it was not as good a deal as the first night of my stay, good news is even with the hotel filled to capacity with revelers, noise was not an issue at all during my second night. Plan your arrival time so that you do not arrive in conjunction with Houston rush hour traffic as it can be very slow at times to near stand still.
February 26, 2013