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Rated 4.0 out of 5 by 117 reviewers.
Rated 4.0 out of 5.0 by Good Overall Experience Suggested inprovements: The rooms need more electrical outlets near the bed for powering / recharging electronic devices. Firm pillows were more like soft and should be a little firmer. The vent fan in the bathroom was very loud. It probably should be replaced. December 15, 2014
Rated 5.0 out of 5.0 by Friendly staff, pleasant room This was my first stay in a Holiday Inn, driving in to the car park, I arrived to the side view of the hotel, my companion joked that it looked like a prison ! Not what you want to hear about your hotel, but this could not have been further from the truth. The staff were genuinely friendly and helpful, the room was very comfortable, clean and pleasant. Room service was quick and sensibly priced compared to other hotels. Bar and reception staff were friendly and helpful. The only negative I can think of is that the breakfast that was included in the price (standard selection and good quality - could chose everything from full cooked, to fruit, pastries, cereal etc.) did not include any 'adult cereals' - only sugar coated kids cereal - I'd have preferred muesli :-) ..... but really I am being picky here .... this is the only negative I can think of. I would visit again, in fact this stay has changed my mind about the brand enough to consider using Holiday Inn in other cities. Finally, the view from the front of the hotel which you enter from a side street is far more appealing :-) December 15, 2014
Rated 5.0 out of 5.0 by Excellent Holiday Inn All that I expect was provided. Comfortable room, very comfortable bed, peace and quiet, and splendid staff. All that one could wish. December 11, 2014
Rated 4.0 out of 5.0 by Great room but pillows weren't as comfortable The room was great and the bed was very comfortable, my only gripe was the pillow. I had difficulty sleeping with the larger pillows and was disappointed they didn't have a normal sized pillow. December 8, 2014
Rated 4.0 out of 5.0 by Clean, comfortable and good location Right off the highway, close to many restaurants. Room is standard Holiday Inn, nothing fancy but clean and efficient. Huge fridge. Internet was spotty at times. Breakfast was great. December 6, 2014
Rated 5.0 out of 5.0 by Great Service, decent value The Holiday Inn Willowbrook in Houston, TX had a great team of customer service associates that took great pride in meeting my requests and making my business trip as pleasant and stress free as possible. December 5, 2014
Rated 5.0 out of 5.0 by My stay We were there for 2 nights visiting family for Thanksgiving. The hotel is clean and staff was helpful to our needs. The only thing I didn't enjoy is the pool. When the jacuzzi goes on it steams the inside and it was hard to breath. Other than that we were comfortable staying there. December 3, 2014
Rated 4.0 out of 5.0 by Breakfast Would be nice to have different things on buffet each day, when you stay a lot at same places it gets old quick December 2, 2014
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