Rated 4.5 out of 5 by 52
Rated 4.0 out of 5.0 by boss11 smoke free?
we were asigned a room on the 3rd fl designated non-smoking and it reeked....manager moved us down on first floor next to exercise room and at 6 AM folks were exercising with TV blaring....should only use that room as last resort or advise guest that it is next to exercise room and may have some noise.
Like the facility otherwise and breakfast servicing is good and evening food is also good ( Monday to Thursday).
August 1, 2013
Rated 3.0 out of 5.0 by NEYankee1 Disappointed
I had several issues with the Staybridge on this stay. It started with the fact that I requested a room with two beds; apparently they consider a sofa bed equivalent to a bed, though that is debatable. When I asked about moving to another room I was told that one would be available half way through my stay, but I could not reserve it while already staying in another room. That was less than helpful.
The air conditioner in the room did not work, which is a problem in Houston, TX in June. To their credit they fixed it by the next day but I should not have found it. Surely the cleaning crew who went through my room earlier that day must have noticed how warm it was.
The shower did not drain properly, and again to the staff's credit, they had it fixed the next day after I brought it to their attention. However, the maintenance team left a terrible mess in the bathroom, including their tools (a plunger#. When I brought this to the attention of the front desk, I was told that maintenance was gone. That plunger remained in our room for the rest of our stay #3 days).
June 28, 2013
Rated 5.0 out of 5.0 by DChavez Great room and friendly staff!!
The staff was very friendly,and the room was great!
Very very clean and comfortable! So glad I chose this hotel over the others! Will definately use them again!
June 15, 2013
Rated 4.0 out of 5.0 by jbjbjbjb Wonderful staff and worn out room "office" chair
Nice and clean. Comfortable room. I stayed at a Staybridge in Irving, TX in April and this one in Houston, TX in May. Both have the same problem. The "office" desk chair is worn out and will not stay at the set height. I've had to stack bed pillows on the chair to stay at a good working position. Take your own office desk chair!
June 6, 2013
Rated 5.0 out of 5.0 by BaseballmomDallas Great Location and staff
The hotel was a perfect place for my family. The staff was very friendly and attentive. It was a great location close to Baseball USA.
May 21, 2013
Rated 5.0 out of 5.0 by joni0614 I enjoyed my stay!
I was impressed with the amount of space in the King Suite. The bathroom was a little small, but the rest of the rooms were large. The bed was comfortable, the quiet atmosphere was appreciated, the wireless internet was steady and the kitchen was a plus. The furniture was a bit outdated, except for the 2 TV's, which were nice! I was there for business and worked too many hours to enjoy the other amenities. I also enjoyed the array of breakfast foods. I would stay here again and again!
December 16, 2012
Rated 4.0 out of 5.0 by Jade87 Incredibly nice staff and very comfortable room!
I stayed here for two nights and had very pleasant interactions with the hotel staff. Everyone was very courteous and helpful! The location of this hotel was perfect, I was attending a concert at the Sam Houston Race Park which was only a few minutes away. The rooms were clean and comfortable - I stayed in the Queen Suite and was happily surprised that there was a small kitchen and refrigerator! Unfortunately I checked in later in the evening on Friday and wasn't able to request the housekeeping service for Saturday but it wasn't a big deal. (They only offer light housekeeping on the weekends). The free breakfast is average - nothing too exciting, but it has a good variety and make-your-own waffles which I really liked! Overall good experience!
November 2, 2012
Rated 5.0 out of 5.0 by CGriffin Comfortable and home like
We were greated with wonderful staff and the hotel was clean everywhere. We felt very much at home and enjoyed the great breakfast in the morning. The rooms were spacious and very home like. We will definitely plan to stay in the hotel again if we are back in the area.
October 15, 2012
Rated 5.0 out of 5.0 by Chuck7839 Home away from home
I love stay bridge and the only con is Breakfast, they use fake eggs. Everything other than that is great.
October 7, 2012
Rated 4.0 out of 5.0 by none Very Nice.
I like this stay better than last time I stayed here.
August 13, 2012
Rated 5.0 out of 5.0 by Dave64 Good Bed, Service and Food
Great place to stay for a few days or more. Breakfast always good and mixer Dinners on Tue., Wed. and Thurs. were always good if you just wanted to stay in and Socialize at Hotel.Staff always seemed friendly and patient.
July 11, 2012
Rated 5.0 out of 5.0 by JReese Excellent Manager
I had a wonderful experience with the Manager. I required a early check-in and the Manager on Duty was very accomodating and professional.
July 11, 2012
Rated 4.0 out of 5.0 by kevin45 Good Stay
Overall good stay staff was helpfull and freindly.
July 11, 2012
Rated 5.0 out of 5.0 by VETTEMO ENJOYED MY STAY
YOUR STAFF GO ABOVE AND BEYOUND TRYING TO MY GUEST COMFORTABLE.LOVE EVERYTHING ABOUT YOUR HOTEL.
July 10, 2012