Rated 4.4 out of 5 by 172
Rated 5.0 out of 5.0 by Tone16 Great
We visit this hotel regularly. The Staff are all helpful and friendly.and very informative,
September 11, 2014
Rated 5.0 out of 5.0 by Diane 106 Excellent hotel.
Thoroughly enjoyed staying at this hotel.It is ideally situated,close to the Old Town and the city centre with its Museums and shopping.
Hotel overlooks the Marina and this adds to its charm.
Room was well appointed-excellent in every way
Staff very helpful.
I would recommend this hotel-I shall be going back in the future.It exceeded my expectations.
September 10, 2014
Rated 1.0 out of 5.0 by DontStayatHolidayInn wouldn't stay again unless I had to
room not ready on time; poor management of my expectations on when the room would be ready, therefore ended up shaving in the public area toilets and changing in a toilet cubicle in order to get to a wedding on time. Very disappointed with the way the duty manager handled the situation.
Add to that some other general management issues which relate to a lack of attention to detail and you have one unhappy guest who won't choose Holiday Inn again.
September 4, 2014
Rated 4.0 out of 5.0 by AMWS FOOD QUALITY
We had room service, bbq ribs. They weren't very tasty and they were luke warm. The chips were lovely though. Breakfast was a big disappointment. The fried eggs looked like they'd been sitting there since yesterday. The sausages were too herby and luke warm. The bacon was bland. The toaster only toasted one side of the bread.
September 4, 2014
Rated 5.0 out of 5.0 by Paul2291 Hull a place to stay
Good Location,Good Access to Hull,Good Accomodation and food-What more could you ask for a a fair price?
September 2, 2014
Rated 4.0 out of 5.0 by Phil26 Good hotel good value
Hotel was well located and room ok, pillows poor though. Reception a bit chaotic, had no high bonus vouchers and said they would add later but not received.
August 29, 2014
Rated 5.0 out of 5.0 by Miggy51 Excellent value for money
Great location. Friendly, helpful knowledgeable staff. Very clean and well kept inside and out.
August 28, 2014
Rated 5.0 out of 5.0 by ssteady relaxing stay
The hotel is in a lovely setting with a lovely waterside garden. The best nights sleep I'd had in ages until someone slammed a room door at 2am. The room was spotlessly clean but looked a little tired. The bed was extremely comfortable. The restaurant was great with fantastic food and lovely front of house staff. I'd definitely go back.
August 27, 2014
Rated 4.0 out of 5.0 by SE2014 Good Stay
Fine Hotel, All that you would expect from a Holiday Inn.
August 27, 2014
Rated 5.0 out of 5.0 by legweak160 Let's explore hull
our stay at the holiday inn, hull marina was great. Lovely hotel, spacious room and bathroom. it wasgreat it had a pool too, so when the weather took a turn for the worse we went for a swim. all in all a great place to stay, on the marina, near the old town shops as well as the new shopping areas.
August 21, 2014
Rated 5.0 out of 5.0 by DJD222 GR8 Staff
The front desk staff were the best and friendliest I have ever dealt with. They assisted my wife and I with every little question we had cheerfully and gave us a since of caring were happy to help.
They went over and above what one would consider normal responsibilities
August 12, 2014
Rated 4.0 out of 5.0 by Minilugs Jazz Weekend in Hull
Holiday Inn at the Marina Hull, has good staff, comfortable rooms, however, to be avoided during the Wedding season!
August 8, 2014
Rated 5.0 out of 5.0 by Tone16 lovely view
Great room lovely view of marina. The staff throughout the hotel are excellent very friendly and accommodating to our needs.Good variety of food.
August 4, 2014
Rated 5.0 out of 5.0 by Penni48 Great staff
We found the staff to be extremely polite, quick witted and very friendly. You need to tell them and do something to keep them they were great,from reception to bar to restaurant.
August 3, 2014
Rated 4.0 out of 5.0 by Kevo53 Polite efficient service
Having stopped at a few Holiday Inn locations Hull Marina offers an excellent location. The hotel overlooks the marina and adds to the experience. We stopped on a breakfast/evening meal deal which offers excellent value for money with good quality food. We will use this hotel again in the near future and recommend it to others. The front desk staff were freindy and efficient in handling our requests.
August 1, 2014
Rated 5.0 out of 5.0 by Ash1962 Lovely Hotel and Staff
Highly recommended especially the food....Staff couldnt do enough to make you feel welcome,friendly helpful nothing was a bother to them stayed one night and would gladly go back...hotel clean pool fab for the kids....Breakfast fantastic.....10/10.
July 29, 2014
Rated 5.0 out of 5.0 by Maurice3 Good hotel, great staff
The staff are without doubt the biggest asset to the hotel and our party of six had a very enjoyable long weekend.
The food was extremely good and the only small comment we would make would be to have a larger variety on the menus.
We will return in the future.
July 27, 2014
Rated 5.0 out of 5.0 Hull Marina stay
Excellent staff, great room and great location, hopefully be back next year.
July 24, 2014
Rated 5.0 out of 5.0 by Zac 12 weekend away
Hotel has an excellent location and the staff were excellent especially the manager who changed one of our rooms to one with a balcony which was superb
Amenities good and the views of the marina are excellent
Would recommend this hotel
July 23, 2014
Rated 3.0 out of 5.0 by Freequesnt traveller National Loaf for Breakfast
...and no free wifi. How can they think that is reasonable????
July 22, 2014
Rated 5.0 out of 5.0 by nestonmq most welcoming reception
we were made very welcome by reception staff when we arrived. Throughout our stay they were able to deal with any queries we had in a very efficient and friendly manner. The staff in the restaurant again were most helpful , nothing was too much trouble . The food was delicious. We are looking forward to staying here again in the near future.
July 18, 2014
Rated 5.0 out of 5.0 by KH01 Great welcome and great stay
From the outset we were made totally welcome by Katherine in reception which made us at ease straight away which set us off on the right foot to enjoy our stay. We were only staying for one night so didn't experience or use many of the hotel's facilities so can't comment but as far as the the reception and welcome is concerned it was second to none. We even went back to check Katherine's name badge to ensure she got the credit that was due to her. If you give out awards to staff then she get's my vote.
July 18, 2014
Rated 2.0 out of 5.0 by BFletcher Comfortable bed and Clean Room
I have stayed in numerous Holiday Inns, but this was meant to be the most luxurious with the Marina views and balcony I requested.
Instead I received a room that had no curtains so view was blocked off and a balcony that overlooked the hotel staff smoking area and hotel air conditioning units, and was also situated next door to the service elevator.
Room service call button is never answered so either ring reception and get them to walk the phone over or give up and go down stairs yourself.
I would stay at the hotel again but I wouldn't waste my money in upgrading my room and including breakfast.
July 16, 2014
Rated 5.0 out of 5.0 by jaxi66a Great Hotel & Great Staff
Staying in many hotels this is a great advert for Hull
Staff are friendly and helpful and out of all the IHG hotels I stay in ( and there are many) the bar staff and the breakfast team bend over backwards to help - & the breakfast is fab!
If you need to stay in Hull do not hesiate this should be your 1st choice, great hotel, great staff and a fab locatiion
Try our 1884 - AMAZING
Stay clear of Bistro 13 - Shocking ( in my opinion !)
July 15, 2014
Rated 4.0 out of 5.0 by Clouds internet access
Please see previous comments regarding internet access. Lack of free access only major negative.
July 11, 2014
Rated 3.0 out of 5.0 by tmoore2310 Used hotel while visiting family
Excellent staff, hotel is looking a bit tired and could do with a refurb especially the bathroom. Bar was inadaquate as there were wedding parties ongoing and only two bar staff. No quiet area for guests at this time and tables in the lounge area were dirty. Simply not enough staff to cope. Reiterate that staff were excellent at every point of contact.
July 10, 2014
Rated 4.0 out of 5.0 by Joanne17 Friendly service and comfortable stay
The room was spacious and clean and the bed was very comfortable. All the staff in the hotel were friendly and very helpful. We had a really enjoyable stay.
July 8, 2014
Rated 5.0 out of 5.0 by randb3 1st class hotel
We stayed here while visiting family. The hotel rang a couple of days earlier to check if we would like to book a meal in the restaurant as there was a wedding on and it could be busy. As we had other plans, on this occasion, we declined but were very impressed at the gesture. The wedding party was in full swing when we arrived but the room we were given was at the far end of the Hotel and away from any noise. We had a very relaxing stay (as usual) and also (as usual) breakfast was outstanding. All Staff (reception, bar and at breakfast) were very friendly and courteous. Another good point is that (as some other Hotels do) this one doesn't charge guests for parking. We definitely recommend this Hotel when staying in Hull.
July 3, 2014
Rated 4.0 out of 5.0 by Charli Boy P1 Superstock
I visited the hotel to attend the P1 Superstock Hull Grand Prix of the Seas. The location of the hotel for this was perfect whilst still only a short distance from the city.
My stay was an enjoyable one where the staff were very friendly and helpful. On the night of the stay their was a wedding reception in the hotel and we were asked to vacate the public bar and while a little disgruntled at this the situation was capably dealt with and we were offered complimentary drinks to make up for our inconvenience. I am returning to Hull soon and have already booked my room in this hotel and would do so for any future visits I may make to the area.
July 3, 2014
Rated 4.0 out of 5.0 by Polyanna Clean
We had a lovely overnight stay - but car park charge came as a surprise. Good breakfast and lovely staff at reception on arrival and in the breakfast room.
July 2, 2014