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Rated 4.4 out of 5 by 170 reviewers.
Rated 1.0 out of 5.0 by wouldn't stay again unless I had to room not ready on time; poor management of my expectations on when the room would be ready, therefore ended up shaving in the public area toilets and changing in a toilet cubicle in order to get to a wedding on time. Very disappointed with the way the duty manager handled the situation. Add to that some other general management issues which relate to a lack of attention to detail and you have one unhappy guest who won't choose Holiday Inn again. September 4, 2014
Rated 4.0 out of 5.0 by FOOD QUALITY We had room service, bbq ribs. They weren't very tasty and they were luke warm. The chips were lovely though. Breakfast was a big disappointment. The fried eggs looked like they'd been sitting there since yesterday. The sausages were too herby and luke warm. The bacon was bland. The toaster only toasted one side of the bread. September 4, 2014
Rated 5.0 out of 5.0 by Hull a place to stay Good Location,Good Access to Hull,Good Accomodation and food-What more could you ask for a a fair price? September 2, 2014
Rated 4.0 out of 5.0 by Good hotel good value Hotel was well located and room ok, pillows poor though. Reception a bit chaotic, had no high bonus vouchers and said they would add later but not received. August 29, 2014
Rated 5.0 out of 5.0 by Excellent value for money Great location. Friendly, helpful knowledgeable staff. Very clean and well kept inside and out. August 28, 2014
Rated 5.0 out of 5.0 by relaxing stay The hotel is in a lovely setting with a lovely waterside garden. The best nights sleep I'd had in ages until someone slammed a room door at 2am. The room was spotlessly clean but looked a little tired. The bed was extremely comfortable. The restaurant was great with fantastic food and lovely front of house staff. I'd definitely go back. August 27, 2014
Rated 4.0 out of 5.0 by Good Stay Fine Hotel, All that you would expect from a Holiday Inn. August 27, 2014
Rated 5.0 out of 5.0 by Let's explore hull our stay at the holiday inn, hull marina was great. Lovely hotel, spacious room and bathroom. it wasgreat it had a pool too, so when the weather took a turn for the worse we went for a swim. all in all a great place to stay, on the marina, near the old town shops as well as the new shopping areas. August 21, 2014
Rated 5.0 out of 5.0 by GR8 Staff The front desk staff were the best and friendliest I have ever dealt with. They assisted my wife and I with every little question we had cheerfully and gave us a since of caring were happy to help. They went over and above what one would consider normal responsibilities August 12, 2014
Rated 4.0 out of 5.0 by Jazz Weekend in Hull Holiday Inn at the Marina Hull, has good staff, comfortable rooms, however, to be avoided during the Wedding season! August 8, 2014
Rated 5.0 out of 5.0 by lovely view Great room lovely view of marina. The staff throughout the hotel are excellent very friendly and accommodating to our needs.Good variety of food. August 4, 2014
Rated 5.0 out of 5.0 by Great staff We found the staff to be extremely polite, quick witted and very friendly. You need to tell them and do something to keep them they were great,from reception to bar to restaurant. August 3, 2014
Rated 4.0 out of 5.0 by Polite efficient service Having stopped at a few Holiday Inn locations Hull Marina offers an excellent location. The hotel overlooks the marina and adds to the experience. We stopped on a breakfast/evening meal deal which offers excellent value for money with good quality food. We will use this hotel again in the near future and recommend it to others. The front desk staff were freindy and efficient in handling our requests. August 1, 2014
Rated 5.0 out of 5.0 by Lovely Hotel and Staff Highly recommended especially the food....Staff couldnt do enough to make you feel welcome,friendly helpful nothing was a bother to them stayed one night and would gladly go back...hotel clean pool fab for the kids....Breakfast fantastic.....10/10. July 29, 2014
Rated 5.0 out of 5.0 by Good hotel, great staff The staff are without doubt the biggest asset to the hotel and our party of six had a very enjoyable long weekend. The food was extremely good and the only small comment we would make would be to have a larger variety on the menus. We will return in the future. July 27, 2014
Rated 5.0 out of 5.0 Hull Marina stay Excellent staff, great room and great location, hopefully be back next year. July 24, 2014
Rated 5.0 out of 5.0 by weekend away Hotel has an excellent location and the staff were excellent especially the manager who changed one of our rooms to one with a balcony which was superb Amenities good and the views of the marina are excellent Would recommend this hotel July 23, 2014
Rated 3.0 out of 5.0 by National Loaf for Breakfast ...and no free wifi. How can they think that is reasonable???? July 22, 2014
Rated 5.0 out of 5.0 by most welcoming reception we were made very welcome by reception staff when we arrived. Throughout our stay they were able to deal with any queries we had in a very efficient and friendly manner. The staff in the restaurant again were most helpful , nothing was too much trouble . The food was delicious. We are looking forward to staying here again in the near future. July 18, 2014
Rated 5.0 out of 5.0 by Great welcome and great stay From the outset we were made totally welcome by Katherine in reception which made us at ease straight away which set us off on the right foot to enjoy our stay. We were only staying for one night so didn't experience or use many of the hotel's facilities so can't comment but as far as the the reception and welcome is concerned it was second to none. We even went back to check Katherine's name badge to ensure she got the credit that was due to her. If you give out awards to staff then she get's my vote. July 18, 2014
Rated 2.0 out of 5.0 by Comfortable bed and Clean Room I have stayed in numerous Holiday Inns, but this was meant to be the most luxurious with the Marina views and balcony I requested. Instead I received a room that had no curtains so view was blocked off and a balcony that overlooked the hotel staff smoking area and hotel air conditioning units, and was also situated next door to the service elevator. Room service call button is never answered so either ring reception and get them to walk the phone over or give up and go down stairs yourself. I would stay at the hotel again but I wouldn't waste my money in upgrading my room and including breakfast. July 16, 2014
Rated 5.0 out of 5.0 by Great Hotel & Great Staff Staying in many hotels this is a great advert for Hull Staff are friendly and helpful and out of all the IHG hotels I stay in ( and there are many) the bar staff and the breakfast team bend over backwards to help - & the breakfast is fab! If you need to stay in Hull do not hesiate this should be your 1st choice, great hotel, great staff and a fab locatiion Try our 1884 - AMAZING Stay clear of Bistro 13 - Shocking ( in my opinion !) July 15, 2014
Rated 4.0 out of 5.0 by internet access Please see previous comments regarding internet access. Lack of free access only major negative. July 11, 2014
Rated 3.0 out of 5.0 by Used hotel while visiting family Excellent staff, hotel is looking a bit tired and could do with a refurb especially the bathroom. Bar was inadaquate as there were wedding parties ongoing and only two bar staff. No quiet area for guests at this time and tables in the lounge area were dirty. Simply not enough staff to cope. Reiterate that staff were excellent at every point of contact. July 10, 2014
Rated 4.0 out of 5.0 by Friendly service and comfortable stay The room was spacious and clean and the bed was very comfortable. All the staff in the hotel were friendly and very helpful. We had a really enjoyable stay. July 8, 2014
Rated 5.0 out of 5.0 by 1st class hotel We stayed here while visiting family. The hotel rang a couple of days earlier to check if we would like to book a meal in the restaurant as there was a wedding on and it could be busy. As we had other plans, on this occasion, we declined but were very impressed at the gesture. The wedding party was in full swing when we arrived but the room we were given was at the far end of the Hotel and away from any noise. We had a very relaxing stay (as usual) and also (as usual) breakfast was outstanding. All Staff (reception, bar and at breakfast) were very friendly and courteous. Another good point is that (as some other Hotels do) this one doesn't charge guests for parking. We definitely recommend this Hotel when staying in Hull. July 3, 2014
Rated 4.0 out of 5.0 by P1 Superstock I visited the hotel to attend the P1 Superstock Hull Grand Prix of the Seas. The location of the hotel for this was perfect whilst still only a short distance from the city. My stay was an enjoyable one where the staff were very friendly and helpful. On the night of the stay their was a wedding reception in the hotel and we were asked to vacate the public bar and while a little disgruntled at this the situation was capably dealt with and we were offered complimentary drinks to make up for our inconvenience. I am returning to Hull soon and have already booked my room in this hotel and would do so for any future visits I may make to the area. July 3, 2014
Rated 4.0 out of 5.0 by Clean We had a lovely overnight stay - but car park charge came as a surprise. Good breakfast and lovely staff at reception on arrival and in the breakfast room. July 2, 2014
Rated 4.0 out of 5.0 by Perfect Location I found the location of the hotel perfect for the old town and easy to get onto highways out of the city. The hotel has a lovely view of the Marina and on a sunny day could be the South of France The bar area is a bit austere and could be made to feel more cosy. Could not comment on the food this time as we ate out at the many places around but during our last stay, four years ago, the restaurant food was very good The lack of a room safe or even a guest safe is disturbing July 2, 2014
Rated 5.0 out of 5.0 by Clean room and front desk excellent An excellent night's sleep in a comfortable bed. Front desk were very efficient on check out and provided clear, well researched replies to my queries June 26, 2014
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