Rated 4.3 out of 5 by 92
Rated 5.0 out of 5.0 by JonP90 Good location
This is the best for visiting Hull Centre.
Staff are very friendly and helpful. The surroundings are very pleasant.
August 22, 2013
Rated 5.0 out of 5.0 by CT29 Friendly staff , spotless rooms
Lovely stay at Hull Marina,
Room spotless, comfortable bed, very clean bed linen and towels.
receptionist very friendly,
Excellent fresh breakfast,
August 20, 2013
Rated 3.0 out of 5.0 by eviearm Platinum Elite???? Don't think so!!!!
Have worked our way from bronze, gold and eventually on to Platinum ( after buying points and staying as many nights as physically possible # just to get that wee bit more priority as we love HI
so much.We have since ALWAYS been PRIORITISED and ALWAYS have an early check in# about 1pm)which is great! We arrived at Hull at 1.30 .The receptionist was friendly but said our rooms were not ready! Wedding guests were checking in and their rooms were ready We were okay (ish# about that and assumed they were upgrading us so fine to wait! Went for a walk and came back at 2pm.... rooms were still not ready. Now if check out time is 12 PM why were our rooms not ready two hours later #when the room maids have told us that it
is a 25min full clean# ???Given keys to our rooms about 2.20pm but room maids still in our rooms on arrival which was a little awkward! Room with a view was nice but just about everyone else on our corrider had a room with a view.Wonder if they were all Platinum guests or if they had been prioritised to an " automatic upgrade"??? The first day there was a tea and coffee station which was replenished constantly.The next day it had gone.....like the wedding guests had??? Also the water on the second day was turned off after breakfast # apparently they were changing the filters) so we could not shower or brush our teeth till mid-day....Again the wedding guests had well gone. My overall opinion is that in this particular Holiday Inn being a Platinum Priority member is a waste of time but being a wedding guest ,who stays once a year has far more Priority! Such a shame!!!!
August 20, 2013
Rated 5.0 out of 5.0 by Lisaw22 Very pleasant stay
This hotel is beautifully situated on the Marina and in the evening it’s lovely and quiet for a walk. The staff were very friendly and the room comfortable.
August 19, 2013
Rated 5.0 out of 5.0 by spb1405 Superb Hotel
The hotel was in a quiet location, has excellent parking, the food was marvelous as was the service.
I will certainly stay again.
August 18, 2013
Rated 4.0 out of 5.0 by Dave1232 Very Comfortable night
Comfortable night all apart from the extractor fan not working in the bathroom so was like a steam room after a shower. But apart from that the beds were comfortable and the noise was minimal.
August 16, 2013
Rated 4.0 out of 5.0 by algarvian Shame about the music
The weekend we stayed there was a wedding on and whilst we were put on the top floor the music and the dj could be clearly heard preventing sleep u til after midnight. Otherwise a very good stay. Staff could not be faulted and breakfast was excellent
August 13, 2013
Rated 5.0 out of 5.0 by jan55 enjoyable weekend
We had 2 nights B&B in a double room overlooking the marina and we couldn't fault it. Spacious, comfortable and clean. .Great breakfast..
August 13, 2013
Rated 2.0 out of 5.0 by Alfadhel85 Great staff, not well maintained hotel, better hygiene needed.
Great staff, but had to move room twice for faulty AC, last room had an AC with rattling noise throughout stay, was told it cannot be fixed - as an engineer myself I know that's not true. Had to bear with it. Ticking sound of heater (though not working) had to bear with it. Hygiene level was unacceptable on few occasions, used glasses are left upside down on tray as clean, turns out dirty. Complain faced with apology, ac problem faced with a night of stay waived off since it was a nightmare. refused to honour breakfast with rate to compensate for badly maintained equipments and bad hygiene told " breakfast costs lots of money". Best toast and croissant in hull are 75p. Would stay in mercure the next time.
August 12, 2013
Rated 5.0 out of 5.0 by hull13 Room & Wedding Guest
A two night break to attend a wedding reception in the hotel.
Staff were very friendly and accomodating.
No complaints at all.
August 10, 2013
Rated 5.0 out of 5.0 by Bellerbybabe Excellent Family Room
Stayed with husband and two young girls.We arrived early and the room wasn't ready so they gave the girls chocolate bars to be nice.There was also more chocolate waiting in the room (me and the girls thought this is a great idea)and bottles of water .
The room was an end one with proper pull out beds for the girls not the usual bed settee .we had a balcony with marina view ,it made for a relaxing and comfortable stay.We loved the breakfast buffet ,it had hot full english ,cereals and pancakes.we are repeat guests and would return again.All staff are at the top of their game and are courteous and efficient.
August 9, 2013
Rated 5.0 out of 5.0 by Canary1 Another enjoyable stay at The Hull Marina Hotel
This is a very friendly and comfortable hotel in a terrific location.
Staff are very welcoming and helpful. Food is excellent and good choice of wines.
We always enjoy staying here.
August 9, 2013
Rated 5.0 out of 5.0 by Tone16 Lewis stay
Staff are excellent in all areas of this hotel and it is in a prime location.
August 5, 2013
Rated 4.0 out of 5.0 by eyezwideoopen Good Nights Sleep
We were greeted by staff with a smile and enthusiasm, which was really nice as first impressions count.
We stayed in the executive suite, which to be fair was nice large and airy with all the usual additions including a trouser press. My only niggles would be that not all the carpet had been hoovered, cracks in the walls which could have been filled and tided up, the balcony even though it had a chain guard had cigarette butts and debris making it look untidy and lastly the water from the shower wasn't very hot and only came out slowly compared to other hotels I have stayed in. "some instructions on how to operate the shower would have been helpful as it took a while to work out" . We had breakfast in the morning was greeted by a lovely helpful lady who showed us to our table and took our order for poached eggs as these are made to order. The food was ok in help yourself style, but as we cant eat food cooked in oil or fat some choices of grilled food would have been a nice healthy option, i,m sure this would have been accommodated, but we never asked so don't know if this an option that can be provided. Overall we had a nice quiet stay overlooking the marina.
August 4, 2013
Rated 5.0 out of 5.0 by debbie4 spotless, clean rooms, staff very friendly and polite
I booked a room for myself and my partner and requested an adjoining room for my two sons as my daughter was having her wedding reception there. The venue was fantastic, everywhere was so clean which is at the top of my priorities. The reception staff were so friendly and could not do enough for us. We all slept well and then enjoyed a full English breakfast which again was of a very high standard. I would definitely go back for another stay, I have no complaints whatsoever.
August 2, 2013
Rated 4.0 out of 5.0 by MTPrit25 Very comfortable, Great location
Great hotel, Hotel staff very helpful, Lovely location right on marina. Food really good resturant over looking marina. Hotel breakfast really good and offers pancakes. Room very comfortable.
July 28, 2013
Rated 5.0 out of 5.0 by Christine1945 100% positive stay.
Our group of 3 thoroughly enjoyed our stay. We had one of the best breakfasts - enjoyed by us all. We will be back as Arnold says!
Christine of Surrey
July 22, 2013
Rated 3.0 out of 5.0 by DrKiko average
Just average. and for the price we paid it is not worth. didn't had the upgrade room even if I am a platinum member.
July 21, 2013
Rated 5.0 out of 5.0 by Noahsdog Excellent hotel in spot-on location
A nice, clean hotel with good staff that is both convenient to explore both the old and the new areas of Hull yet having the marina location that allows for relaxation afterwards. A walk across the marina to the old part gives a nice walk with some lovely old pubs. The old part of Hull is on the doorstep and has good evening entertainment. The newer part of Hull is adjacent to the old town and gives the modern shopping "experience".
July 9, 2013
Rated 5.0 out of 5.0 by Brody78 One of the best
I really enjoyed my stay at this hotel, one of the best I have ever stayed at. Great location, very friendly staff, good facilities, plenty of parking. Excellent.
July 8, 2013
Rated 5.0 out of 5.0 by Hoppy61 Friendly and welcoming staff
We stayed for just one night but will definately use this hotel next time we are in Hull. The staff were extremely friendly and welcoming on arrival and the initial impression of the hotel was good. The room was spacious and comfortable with a lovely view over the marina. The only very minor criticism of the room was dirty teaspoons stuck to the tea tray!!! but overall good. Breakfast was plentiful with excellent choice and was nicely cooked. Again hats off to the staff who were having a busy time but nothing was any trouble They remained friendly and helpful. Great value for money overall.
June 27, 2013
Rated 1.0 out of 5.0 by LG99 the worst holiday inn i've stayed at
building work going on without any warning from the staff.
no free internet for Priority Club members. Shower /bathroom awful. Twice the price of the Holiday Inn Express in Hull centre for less than half the quality.
May 30, 2013
Rated 3.0 out of 5.0 by Jacey This hotel needs a refurb...
It's USP is it's location next to the Marina and a few steps from the town centre. We had a deluxe room which really wasn't very deluxe. Presumeably the deluxe category is because it has a (locked) balcony overlooking the Marina. This was Ok but because there was only the balcony door as a source of light - the room was dark. Standard double rooms are better in my opinion.
Compared to the newer St Stephens HolidayInn Express, the hotel looks very tired.
May 7, 2013
Rated 5.0 out of 5.0 by margnkeith Comfortable room and wonderful service
This was our fourth visit to Holiday Inn at Hull and as always the service and friendliness of the staff was second to none. Our room was excellent, breakfast superb and we had no complaints whatsoever. I can't recall staying in any other hotel where the staff were more helpful and friendly. I feel I have to mention something that went beyond the call of duty. On arrival we discovered that my disabled husband had left his walking stick at home, something that would really limit our weekend away. Michelle (from reception# and Jenna #from the leisure centre) managed to obtain the loan of one for the weekend for him. I doubt that this would have happened at many other hotels. Looking forward to a future stay at this hotel.
April 27, 2013
Rated 5.0 out of 5.0 by Alan305 Excellent service.
just like to say that we really enjoyed our stay.
excellent venue .
would reccommend this hotel to all our friends.
Friendly and helpful staff .
April 26, 2013
Rated 5.0 out of 5.0 by Loobylooo Another fabulous stay
We've just stayed for the second time in a month and had a fabulous time again. There was a bit of a mix up when we checked in (not the hotels fault) and rather than having us wait in reception we were told that they would call the booking office and sort out why they hadn't received confirmation and we were given the key to room 204 which is a really fabulous room with a double balcony over-looking the marina. We had a phone call shortly after to tell us that the problem had been sorted and to enjoy our stay; Perfectly handled and made us feel very welcome. The food at the hotel is superb but as we had arranged to meet friends we didn't eat in the restaurant this time. Breakfast the following morning was really tasty and everything cooked fresh (The pancake machine is a great touch!) I love this hotel. The staff are lovely, the beds are so comfortable and the food is wonderful and tastes even better when you have such a fabulous view of the marina. It's so good that we're going again this weekend....3 stays in 5 weeks - it must be good!
April 24, 2013
Rated 4.0 out of 5.0 by jakko Northumbrian opinion
Comfortable and relaxing stay. Enjoyed view of marina.
April 22, 2013
Rated 5.0 out of 5.0 by wonderlander Our second home!
We stay at the Holiday Inn Hull Marina every 4 to 6 weeks when we come to visit our families with our baby son.
The staff are so friendly and accommodating it really means you can enjoy your stay and know that from the receptionist to the housekeepers you are a valued guest.
We held our sons Christening party at the hotel and the events team were amazing at ensuring that our sons special day went without a hitch.
Parking is a breeze and the hotel rooms and facilities are always spotless.
April 18, 2013
Rated 4.0 out of 5.0 by iggy66 nearly perfect
We recently stayed at the Holiday Inn Hull Marina and would give it a 9/10. The only let down, and its a big'um, are the beds, they are very uncomfortable. I would advise Holiday Inn to get memory foam toppers for all their beds and to burn all their sofa beds and replace with the trundle type as found in the Executive rooms. However, the staff are awesome and the food is great, but it was even better before they changed the menu.
April 13, 2013
Rated 5.0 out of 5.0 by eagles wonderful stay
We had a great stay at this hotel, all the staff are excellent the hotel is very comfortable and the location is so good.
April 10, 2013