Rated 4.4 out of 5 by 162
Rated 5.0 out of 5.0 by Mick M Great Staff
One of the best Holiday inns when it comes to the staff.
They are very efficient, friendly and helpful. The hotel has a good location and easy for parking and getting around.
June 8, 2014
Rated 5.0 out of 5.0 by Paul J. Great for a short break !
Stayed overnight for our wedding anniversary and the hotel was just what we wanted for a relaxing short break, great location, room spacious and clean, staff helpful and efficient. First time in a Holiday Inn hotel but probably will not be the last.
June 7, 2014
Rated 5.0 out of 5.0 by LMT1978 Nice relaxed stay
Lovely hotel good location very friendly staff, good food great deal with the DDB rate and breakfast was great my children especially loved the pancake making machine more so that they could make it themselves at the press of a button
June 6, 2014
Rated 5.0 out of 5.0 by Edith 8163 A lovely Hotel
A pleasant hotel in nice surroundings....Am actually a smoker and was appalled by the fact that, depite the fact that facilities were provided outside, guests still threw their cigarette butts on the floor.
The hotel itself was comfortable, very clean and the staff were very pleasant and it is handy for The Deep if you are travelling with young children.
All in all a very pleasant experience except for a hiccup afterwards which is being dealt with and not worthy of mention here.
June 5, 2014
Rated 5.0 out of 5.0 by Marcelle53 warm welcome ,comfortable bed and great service
I Found the Hull Marina Holiday Inn welcoming, generally friendly , clean, tidy and very accommodating and helpful in my requests for our stay. When taking two teams away for a tournament it is nice to find a Hotel chain who will work with you and can accommodate all your teams requirements. We have used Holiday Inns before and hopefully will do so more often in the future :)
June 5, 2014
Rated 5.0 out of 5.0 by RuthMS Great service and hotel - spoilt by sofa bed position
Everything about the hotel was lovely, staff were helpful, food was excellent.
But - we booked a family room for two adults and one child.
On arrival the sofa bed was made up for our daughter - great!
Unfortunately due to it's position in the room it rendered the dressing table/desk unusable as it pinned the chair to the desk. To use it we had to fold up the sofa bed meaning that we couldn't use it at all once she was in bed.
Having a young child who sleeps earlier than adults means that you tend to spend more time in your room than childfree guests, being unable to do any work, or sit at a dressing table drastically reduces the already sparse entertainment a hotel room offers.
Folding and unfolding a sofa bed isn't something I expect to have to do in a hotel room, but we had to to use the desk.
This room would have been great for two adults, but as a family room it did not function as well as I hoped or expected.
June 3, 2014
Rated 5.0 out of 5.0 by anna48 Great service and comfort
Lovely redecorated rooms, great breakfast menu and lovely view overlooking the marina. All the staff are very friendly and helpful.
June 1, 2014
Rated 5.0 out of 5.0 by I'm HP Excellent Service
I stayed overnight prior to delivering a workshop for clients.
All the staff that I met from reception, ar, restaurant and conferencing were all a delight.
Nothing was too much trouble. Everyone greeted me with a smile.
It's not often I get service like this and thus I believe it should be acknowledged
Well done all
May 30, 2014
Rated 5.0 out of 5.0 by glam gran superb staff
family group of 10 stayed 1 night
all very impressed by the friendliness helpfulness and efficiency of staff
all requests were met with willingly and promptly
slight noise from wedding disco even though we were in the quiet rooms but not excessive
May 1, 2014
Rated 4.0 out of 5.0 by Mick M Service with a smile
I stay at the Mariner Hull 2-3 times a year and am always made to feel at home.
The staff are excellent and helpful and the sausages at breakfast are possibly the best at any hotel. Almost worth the visit just for them.
April 6, 2014
Rated 5.0 out of 5.0 by Neilstheman Another superb stay in this excellent hotel
The staff make this hotel one of the best my wife and I have ever stayed in and nothing ever seems too much bother when you have an enquiry. Other hotels could learn a lot from this one and how to work as a team. We have always been made to feel so welcome and wouldn't consider staying anywhere else in this area. Great food and service, superb reception and every member of staff should be congratulated.
March 22, 2014
Rated 4.0 out of 5.0 by Martin182 Convenient
The hotel staff are friendly and helpful. The rooms are clean and well presented.
March 21, 2014
Rated 5.0 out of 5.0 A phenomenal team
I've been staying at HI Hull on many occasions in the last year. Its the commited, professional and caring staff that make it the best hotel in the town .
Ashley in the bar is ao efficient and genuine.
Reception staff always make us very welcome. Would pick out Nicki, on this occasion..
Jade does a brilliant job at breakfast and makes a mean cappuccino .
All the staff are brilliant though. Maria, Alison, Cath , Emma, Lizzie they all make a great difference.
March 15, 2014
Rated 3.0 out of 5.0 by David1245567 Expensive for level of hotel
Room rates are high considering Internet, parking and breakfast is extra. Some rooms have been refurbished but barrooms have not . I have stayed at the Marina several times due to lack of choice in Hull. But this visit is my last.
February 24, 2014
Rated 4.0 out of 5.0 by Fawdy Great staff
I stay at this hotel a lot and one thing that stands out is the staff which are always friendly and helpful. I also love the fact on a Friday they give you a crunchy on check out.
February 10, 2014
Rated 5.0 out of 5.0 by THFC1-1 Great location super staff
We stayed a couple of nights and from the off we were suprised at how good it all was, great location, super staff, rooms just right and value for money and an excellent experience all round. Keep it up!
February 5, 2014
Rated 3.0 out of 5.0 by Rmfr Old fashion
Old fashion furniture and the room can be cleaner.
February 4, 2014
Rated 5.0 out of 5.0 by Moggymoo22 amazing hospitality, warmth and genuine staff
With heartfelt thanks to all the staff at hull marina who's exemplary welcome, hospitality, service and thoughtfulness was above and beyond. I travel regularly but have never felt the need to write and fill in online questioners too. The welcome and efficiency was outstanding I hope it will be the same on my next stay with you guys in a different town . Well done hull and thankyou x
January 17, 2014
Rated 4.0 out of 5.0 by Princey59 Whoopee a room with a view of the marina
We always stay here when we go to the Hull Truck Theatre. Our room is always clean and comfortable plus we had a view of the marina for a change. This is lovely to wake up to in the morning. Breakfast here is brilliant especially with the pancake maker plus the new offer of omelettes, poached eggs to order and porridge. Lovely variety of fruits, breads and cooked items. A great time had by us again!
January 15, 2014
Rated 5.0 out of 5.0 The staff make Hull a special place.
The hotel itself is a little tired and needs some investment but this is more than compensated by the excellent, friendly and very competent staff.
From the front desk; Emma, Kath and Alison are always so cheery and efficient.
In the bar Ashley is just fantastic and so attentive.
In the restaurant and at Breakfast Jade, Lizzie and Maria make a real difference to my day.
I spend a lot of time away from home and it's friendly service that really makes a difference to me.
January 11, 2014
Rated 4.0 out of 5.0 by Jeff G Ideal location - WIFI needs explaining
My wife and I spent two days at Hull Marina immediately after spending two days at the Holiday Inn Express in Lincoln. The hotel is ideally located, giving great views of the Marina and opposite the largest shopping centre in Hull. We were greeted warmly on arrival and had various attractions in Hull explained to us. Our room was large and comfy and had a small veranda overlooking the Marina (though not all roooms have this facility). The breakfast was excellent with a lot of choice and local ingredients used (the sausages were excellent!!). My only minor gripe would concern the wifi arrangements. We qualified for free wifi and had the details explained on how to achieve this, being told that we could only have two devices connected at any one time (which is what the explanatory leaflet confirms). However, this is NOT the case. It is the FIRST TWO devices that you connect that has the free wifi. This may seem 'picky' but we tested the connection via our i-phones and then could not get a connection on our laptops or tablets. As the wifi is managed via a third-party the only thing reception could do was to give us a temporary voucher to connect via a different means plus I had to ring the third-party to sort out the problem on a more permanent basis. So other Users beware, connect to the wifi with the TWO devices you actually wish to use. Apart from this it was a great two days and the staff were excellent.
January 3, 2014
Rated 4.0 out of 5.0 by John RN One night in Hull
Normal high standard at Holiday Inn. As a priority club member I thought we would have got a room with Marina view. Should be free Wi-Fi for Priority Club members.
January 1, 2014
Rated 5.0 out of 5.0 by Scarlett rose Excellent service over Christmas
Have stayed here several times and always been happy. A particular thank you to all the staff who had to work over the Christmas period.
December 30, 2013
Rated 4.0 out of 5.0 by Whadders1 Great Location
Stayed on business the hotel had friendly helpful staff and the food in the restaurant was very good. Excellent location close to the town and road networks
December 26, 2013
Rated 4.0 out of 5.0 by Airfish Bed uncomfortable
My only comment is that the bed wasnt very comfortable giving a poor nights sleep.
December 17, 2013
Rated 5.0 out of 5.0 by Dipiconnor Great stay
Stayed here for one night before going on a mini cruise from hull. Great location. There was a great christmas vibe around the hotel with xmas parties going on. Friendly staff who allowed us to leave our car at the hotel after checking out to allow us to go shopping before going for our cruise. Rooms clean and comfortable. Will return.
December 14, 2013
Rated 4.0 out of 5.0 by MINNIEa WEEKEND BREAK
WE WILL ALWAYS STAY AT THIS HOTEL WHEN WE ARE IN HULL
AS THE STAFF ARE FRIENDLY AND HELPFUL
PLUS A GOOD HOTEL IN A GOOD POSITION IN HULL HANDY FOR DOING ANY THING
December 11, 2013
Rated 5.0 out of 5.0 by Julie4 Great weekend Away
We really enjoyed our stay at Hull Marina. We found everything excellent, all the staff were happy and friendly. The room was clean and well equipped. The breakfast was excellent, everything you could possibly want even for the fussiest kids. The location was also excellent for getting around hull. We will definitely return to this hotel (our deep tickets don't run out till April so will be back before then).
December 11, 2013
Rated 5.0 out of 5.0 by Lillyloulou Excellent as always
Had a really good time, room spotlessly clean, food excellent. We always stay when we come to Hull, never disappointed.
December 11, 2013
Rated 5.0 out of 5.0 by AaronB Most pleasant stay
Room was very comfortable. Nice and warm. Very good blackout curtains. Silent.
Breakfast was excellent - good selection.
Bar: drinks far too expensive, but Dennis made up for it.
December 9, 2013