Rated 4.5 out of 5 by 214
Rated 1.0 out of 5.0 by PGuy No recognition of IHG status
The hotel is very nice, moden and spacious.
Only as an IHG member I will not be returning. Its the first time in a long while I have stayed in a standard room and not recieved an upgrade as the terms state. When I enquired why the executive rooms were not offered to Platinum members at 8.00pm, I was informed the hotel was expecting a rush on rooms later on this evening, very amusing, at 10.00pm the car park was still half empty and there were no lights or TV's on in the exec roons with balconys facing the race course, the lie / fob off was almost as insulting to ones intelligence as not bothering in the first place. If you are a senior manager at this hotel reading this review, check the dates and if the hotel was really fully booked ( I will ask IHG to confirm), please let us know.
My advise there are other Holiday Inns nearby that acknowledge your IHG status and forfill the terms.
March 29, 2015
Rated 4.0 out of 5.0 by sh78 cleanlines
Nice modern built hotel, typical of this type but the fact that it is new means that it has a good feel to it
March 26, 2015
Rated 5.0 out of 5.0 by Lewes74 Couldnt fault our stay
We stayed at this hotel on a Saturday, it is primarily a business hotel so isn't busy at weekends which was ideal for us meeting with some friends. The hotel was clean and tidy and the staff were very helpful. Our only comment would be that the hair dryer wasn't very powerful and the curtains don't block 100% of the daylight. Other than that we couldn't fault it and plan to return.
March 25, 2015