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Rated 4.2 out of 5 by 244 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Excellent The two receptionists were amazing sweet, and nice and overly helpful. I think they both deserve a raise and award for there ability to meet the needs of the customer. December 10, 2014
Rated 4.0 out of 5.0 by Satisfactory Stay We like the location and the staff at this hotel but feel the rate is too high for special events. December 10, 2014
Rated 1.0 out of 5.0 by Stay on 11/31 I booked a king JR suite for 2 adults and 2 children. I was advised that the couch pulled out in all king suites. We have stayed at this location around this time every year and have never been over charged like this for the room. I got a king room with a couch that did not pull out. I had a child that had to sleep on the floor because there were no other comperable rooms available due to the Marshall home game. I did complaint to the staff that offered to give me points on my IHG reward card and to call back on monday and speak to the GM Angela. Angela wasn't there and I was offered to leave a message for her. I did this on Monday and still have not been called back. December 3, 2014
Rated 2.0 out of 5.0 by Noisy and luke-warm water Although the staff was very friendly and tried to be helpful, the quality of our stay was poor because of the noise from adjoining rooms and the water temperature. December 1, 2014
Rated 5.0 out of 5.0 by internet The wirless service was very poor. The signal was very week and very slow. December 1, 2014
Rated 5.0 out of 5.0 by Very friendly staff and nice breakfast. The staff was very friendly and helpful. The breakfast was very good and there was a lot of variety to choose from. December 1, 2014
Rated 5.0 out of 5.0 by Clean and quiet Clean and quiet. Overall the stay was very nice. it is a good location. December 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great customer service We stayed for only one night so that we could go to a concert at the Big Sandy Superstore Arena. The hotel was in a great location to have dinner at restaurants nearby. It was easy to get in and out of in the city. We would recommend this hotel to anyone and will definitely stay again if we are in Huntington. November 25, 2014
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