Rated 4.2 out of 5 by 292
Rated 5.0 out of 5.0 by mom2many great area
This hotel is within walking distance to the arena, many restaurants, and it is a lovely safe area. The hotel itself is very clean, staff is friendly and helpful, and rooms are very nice.
March 29, 2015
Rated 5.0 out of 5.0 by zztop2015 CLEAN AND COMFORTABLE ROOMS
THE ROOM WAS VERY CLEAN. PILLOWS WERE VERY COMFORTABLE.
March 29, 2015
Rated 5.0 out of 5.0 by Boss2346 Holiday Inn Huntington
Staff was very accommodating, hotel and rooms were very clean, Restaurant food was good, good location
March 28, 2015
Rated 4.0 out of 5.0 by HHI2014 great service
The service at the hotel is accurate and timely. When they say, " hang the parking tag in your window" they mean it. I saw several cars towed.
March 20, 2015
Rated 4.0 out of 5.0 by Travelcat24 Overall fine but lacking security
My keys deactivated frequently even though I kept them away from my phone. Each time I went to the desk to get them reactivated, I was asked to say my room number. Only once did someone take time to verify my identity and length of stay before remaking my keys. Please consider implementing more secure standards for creating keys and verifying the occupant. Ask the guest to say their last name, and reference the information in your system to confirm. It's worth the extra few seconds and is something I will look forward to being improved upon my next visit.
March 16, 2015
Rated 3.0 out of 5.0 by wv swim mom Not worth the money
When making my reservations the suites with two beds were already booked, so I was told that the king suite would be the same but with a king bed instead of two doubles. We had a king bed but not a pull out sofa. With two adults and a teenager, this was not going to work. Luckily we had brought an air mattress to place on the pull out sofa. The toilet stopped working the second night. When we return next year for the swim meet, I will drive the extra 10 minutes for a better value. We have always enjoyed staying at this facility over the years for its location but I will trade that for a better nights rest.
March 16, 2015
Rated 5.0 out of 5.0 by Liaison 49 Comfortable and clen.
This property is in a convenient location. The rooms are spacious and clean. The staff is very accomodating.
March 14, 2015
Rated 1.0 out of 5.0 by Littletude No hot water no customer service
The hotel and staff itself were not bad. However I had no hot water in my room. I ended up having to take a cold shower on a cold day. Not happy with this at all. I called the front desk several times, I was told to let the water run it will get hot which it never did. I was told that they would look into the issue and get back with me yet they never did. Finally after three hours of trying to get this issue fixed I took a cold shower and checked out. When I checked out I explained the situation to the girl at the front counter all she said was I am sorry. I stay in Holiday Inn's often when I travel for work and have never had this problem with absolutely no attempt to resolve my issues.
March 11, 2015