Rated 4.2 out of 5 by 386
Rated 5.0 out of 5.0 by SteveCasino Holiday Inn Huntington WV
Great Hotel, this is the only place I stay at in Huntington for Marshall Games
October 6, 2015
Rated 5.0 out of 5.0 by Barry245 good stay
Needed a place to stay for the marshall football game and decided to stay here for the first time. I was shocked when walking into the lobby because of the interior. This hotel looks superior compared to the other hotels I've stayed at in this area.
October 6, 2015
Rated 3.0 out of 5.0 by Like16 Less than satisfactory
My son and spent the night in this hotel, room 402. The toilet was stained but I think clean. During the night we were awakened several times with the toilet running. We didn't eat the breakfast because it was over priced at $10 per person. Staff at the desk was very friendly.
October 5, 2015
Rated 2.0 out of 5.0 by Dr. MBD Nice hotel; poor service and sad value for momey
I generally think Holiday Inn is great value for money and have come to expect the standard level of service. This location, however, was my worst experience to date at a Holiday Inn; and I've stayed at a few...
First, free breakfast was not included with the rate, which was higher than usual. Second, the reception staff didn't really seem to care that much about customer service/satisfaction. In particular, (this is #3), there was a scheduled water shut down from 11pm to 5am during my stay and the hotel knew this when I made the booking, but didn't bother to tell me. On top of that, there was NO = ZERO compensation for this inconvenience. I don't usually complain, but come on! Given that I work late, these hours without running water were a big inconvenience. #4 the Internet at this place was no good. It only worked well late at night or early morning. Finally, when we were checking out, the checkout person charged me $20 extra per night compared to the rate we booked the hotel at. If my friend hadn't noticed, I would have ended up paying for a better room, but only received the cheap room + no free breakfast + no water during my peak work hours. Ugh.
October 5, 2015
Rated 4.0 out of 5.0 by SHAGG GOOD LOCATION FRIENDLY STAFF
HOTEL STAFF WAS VERY WELCOMING. BREAKFAST MONEY WAS A GOOD VALUE AND LOTS OF CHOICES. LIKE THAT I HAD MY OWN COFFEE POT AT BREAKFAST AND THEY PROVIDED ME WITH A TO GO CUP WITHOUT ME ASKING.
October 3, 2015
Rated 5.0 out of 5.0 by R521 good clean room and friendly service
I would recommend highly this motel for Bushiness or vacation. i had a very good experience with the staff and all were friendly and helpful
September 30, 2015
Rated 4.0 out of 5.0 by MPOperator Huntington Stay
The staff at the Huntington-Civic Arena was friendly and attentive to my needs. I did experience a mix up at the check in but my concern was quickly and efficiently addressed by the front desk staff.
I stayed in a suite with a large seating area and updated room and bathroom. I requested non-smoking and received exactly what I expected.
September 29, 2015
Rated 4.0 out of 5.0 by trent34 Good sleep
The room was pricey. It was clean but the jauzzi tube was broke.
September 17, 2015