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Rated 4.3 out of 5 by 250 reviewers.
Rated 4.0 out of 5.0 by First Timer First I would like to say that David at the front desk was very friendly and had great customer service skills! Everything I requested David was able to provide. (corner room and early check-in). During my stay, we used the pool area and the hot tub. Both areas were clean and they provided many towels. My room was actually very clean but I was awoken during the night because of a loud humming noise. (air conditioner maybe) I called front desk and they took care of it quickly, which was nice. I would stay at this location again in the future. June 28, 2015
Rated 5.0 out of 5.0 by Pleasant stay and friendly staff Overnight stay for business after travelling all day. Check-in was quick and easy and recognized as a Priority Club member. A very hot day and the lobby was very comfortable temperature. Staff offered a variety of assistance. The room was very clean, smelled fresh and was laid out for ease of movement and activity. Overnight was quiet and check-out was also very easy and quick. Will stay here again. June 26, 2015
Rated 5.0 out of 5.0 by Will return soon This Hotel is absolutely top notch with great customer service with entertainment to boot!! Indoor pool and hot tub are awesome! June 24, 2015
Rated 5.0 out of 5.0 by Post Surgery Stay Decided to stay in town after knee surgery to avoid 45 minute to 1 hour travel home and back each day for a few days. Was in pain (I don't take pain killers) and on crutches. I got a room at the Holiday Inn - Research Park. From the moment I came in until I left, every employee I came into contact with went out of their way to make sure I was taken care of. The manager, reception, room service, shuttle driver - everyone was helpful, friendly, and motivated. June 22, 2015
Rated 5.0 out of 5.0 by nice clean rooms, excellent wait staff in Convention area My only complaint is the height of the beds. I am short (5'0") and have bad knees. Bed is too tall for me to get into (even my roommate had difficulty and she is some taller than I am. I had to ask for step stool - which the front desk provided. That solved my issues nicely. But it is embarrassing to have to ask. WHY tall beds? We were there for a Convention. Cannot say enough good things about the Servers - they were outstanding (Arnold?? was there to refill glasses, cups as needed, always with a smile. not sure of his name). June 19, 2015
Rated 3.0 out of 5.0 by Not what was advertised First, the staff was excellent, especially at the breakfast bar. The food was good also. The 5th floor was quiet, since there were very few people there. The hotel is old and it shows, but still was OK. My concern was that I paid an extra $31 a day for the "executive floor" which came with snacks and drinks at night and breakfast in the morning. They failed to mention it is closed on Friday and Saturday! My room was no different than the ones on the other floors. I did receive two breakfast tickets instead but so did everyone else who stayed on the other floors. I feel I did not receive what I had paid for. June 18, 2015
Rated 5.0 out of 5.0 by Good staff and service The front desk was very courteous at check-in and let me know that I could receive certain perks as a member of IHG. June 18, 2015
  • 2015-06-29T11:19:42.211-05:00
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