Rated 4.1 out of 5 by 73
Rated 4.0 out of 5.0 by Neeter Pleasant Staff, Great Pool Area, Awesome Biscuits
Our family had a great time at this Holiday Inn location! The staff was pleasant and professional and attentive. Love the layout of the pool area outdoor and indoor pool extends inside and outside how cool. Perfect for the kids just wonderful for they had a fun time together. Facility clean and maintained well. Breakfast biscuits will make you fat they were so good. I love the round the clock coffee and tea availability. If you are one looking for an in house bar or entertainment it is live and available. Great price (we got the group rate) great value. Our family enjoyed being together our gathering areas were perfect for mingling. I did not hear not one complaint or negative comment from anyone. in addition, the location is near shopping (right across the street), restaurants and the Space Center.
July 8, 2014
Rated 4.0 out of 5.0 by Nirtoxprt A comfortable full service HI
This is a very comfortable hotel, with very attentive and service oriented staff.
My room and bed was very comfortable and well appointed, with a Microwave, Refrigerator and plenty of electrical outlets for computer, phone etc.
Bartenders and staff are long time employees, who provide excellent service, and are very friendly.
Restaurant food and presentation (breakfast) has improved, but some of the items on the breakfast buffet were just luke warm. Need to constantly make sure items are hot.
Overall a good stay at a hotel I have patronized for years.
July 7, 2014
Rated 5.0 out of 5.0 by CrimsonTide Clean room and excellent customer service.
The staff was very friendly and helpful. Our room was clean and comfortable. The kids loved the indoor/outdoor pool and my husband and I enjoyed the hot tub. I thought it was great that they had so many pool toys for the kids to use. The hotel is so close to shopping, movies and restaurants. Perfect place for our vacation. We will stay here again.
July 7, 2014
Rated 3.0 out of 5.0 by Navy Doc Older property that needs an update-Disappointing
Stayed at this hotel for a week due to business. This is an older property that is in need up update. There are other hotels that are much newer and better appointed for the business traveler.
I checked in on a Sunday around 2 P.M. and my room was not yet ready, at 3 P.M. I was given a key and went to my room to find the corridors literally filled with dirtily sheets from the housekeepers clearing out the rooms for new customers. Not the first impression that I was hoping for and that pretty much carried through for the stay.
Breakfast was not included in the price of the room when other IHG properties include breakfast in the price of the room. Once again there are better option so I would opt for those instead.
As a Platinum member I was not offers a room upgrade or places on the concierge floor of the hotel. Disappointing stay.
July 7, 2014
Rated 3.0 out of 5.0 by Jpev Okay bed, horrible breakfast, average stay.
The bed seemed as though it has a dip in it from prolonged use. I woke up and my back was sore. The breakfast
Bar was horrible. The food was not quality and I've had better breakfasts at Houlday Inn express. The last day of my stay I did not even use my free breakfast voucher. My stay was an average stay, with the best part being the location; close to many restaurants and other thins to do. I will not being staying here again, I will drive a little more and stay in Madison.
July 6, 2014
Rated 5.0 out of 5.0 by Travel_for_business_2014 Business Trip Stay
Extremely friendly front desk made for a great start to my trip. A problem free trip from the start.
July 3, 2014
Rated 5.0 out of 5.0 by Bucky4343 HI Huntsville
Great place to stay The Staff was very friendly. Hoppers was the place to be each night
July 2, 2014
Rated 5.0 out of 5.0 by Rob72 Great location and great staff
This was one of the more enjoyable Holiday-Inns that I have stayed in for a long time. The hotel staff was great and the hotel bar food and entertainment was top notch. Will be staying there again on my next trip.
July 2, 2014