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Rated 4.2 out of 5 by 137 reviewers.
Rated 4.0 out of 5.0 by Enjoyable stay Friendly, helpfull staff. Building is a bit dated, but inside is being renovated so that is a plus. Only unfortunate part is that i got put in the part of the hotel that was under renovation. I never heard construction work while I was there so it was not a big deal aside from the fact that the room itself was in need of some repairs and modernization. The hot tub was nice and hot and the pool had a cool indoor/outdoor feature. Food at the hotel restaurant was acceptable. September 2, 2014
Rated 5.0 out of 5.0 by excellent this is a excellent place to stay and the staff was amzing September 2, 2014
Rated 4.0 out of 5.0 by Older Hotel This is an older hotel, but one of the few that allows SMOKING, which I always look for. It is clean, but still has those old window unit air conditioning units that either freeze you to death or you are too hot. I really wanted to watch QVC the week I was there, but it was not available on their TV's. The area where the hotel is located is beside a DYING mall and some of the restaurants around it are closing down, but overall for the price, it is a good value. September 2, 2014
Rated 3.0 out of 5.0 by Huntsville August 2014 Air conditioner in room is window type making too much noise. Will choose somewhere else next time. September 1, 2014
Rated 5.0 out of 5.0 by Great food and setting Great breakfast, lunch and dinner. under construction so there was a bit of a mess but the rest of the place was well kept. August 30, 2014
Rated 5.0 out of 5.0 by Overall, Excellent! Overall, a very friendly and comfortable place to stay that is close to great things in and near Huntsville! Will recommend to others in my company that travel in that area. August 28, 2014
Rated 4.0 out of 5.0 by Huntsville 2014 I had this exact same room the last time I was in Huntsville in May of 2014.The chairs are worn and the AC still is not cooling. The fan never shuts off. I informed the staff of this the last time. Nothing was done to the AC. It was more noisy than before. The hot tub didn't seem to be working well and it needed cleaning around the deck edges. August 27, 2014
Rated 4.0 out of 5.0 by Comfortable bed but what's up with the Club Lounge? I have always found the staff at this property to be friendly and accommodating. The beds are comfortable and the rooms are typical. A couple of concerns though - tough to get a decent night's sleep with that window air conditioner coming on and off all night long. My other comment is - I'm a Platinum Elite Ambassador. I couldn't have access to the Club Lounge because it's only on the 5th floor? If I don't gain access to it at this status level, how does one get there? Seems a bit strange to me. August 25, 2014
Rated 2.0 out of 5.0 by Doors between ajoining rooms block no sound The people in the next room talked all night and although they were loud they weren't illegally loud. The doors in between the two rooms simply do not block sound. They need heavier doors or something but the sound needs blocked better. Rooms are also dated but the price is cheap so you get what you pay for. August 19, 2014
Rated 5.0 out of 5.0 Great place to stay. Great courtesy, staff, and hospitality! Would recommend to anyone for a pleasant stay. August 19, 2014
Rated 4.0 out of 5.0 by GREAT AMENITIES BUT HOTEL NEEDS TO BE UPDATED This was the only available hotel so I stayed there. The hotel caters to a customer's every need, esp if you are a IHG member. But some renovations need to be done to match appearances with their outstanding service and staff. August 18, 2014
Rated 5.0 out of 5.0 by a great weekend Everything was nice staff was awesome it was in a great location August 12, 2014
Rated 4.0 out of 5.0 by clean rooms Rooms were neat and clean. There was remodeling on the 1st floor but it did not effect me on the 3rd. August 8, 2014
Rated 5.0 out of 5.0 by Great Service A great place for a business or casual traveler to stay. Friendly staff, room nice, bed very comfortable, and air conditioner worked. Buffet breakfast excellent. All menu items very reasonably priced for all meals. August 8, 2014
Rated 5.0 out of 5.0 by Great staff The staff at this hotel was fantastic! The room was very clean as well. I would recommend this hotel. August 6, 2014
Rated 5.0 out of 5.0 by Excellent Stay when already stressed Had to come into town suddenly due to critically ill family member. Was hard to find a good hotel with a reasonable rate on short notice, but Holiday Inn at Research Park was what the doctor ordered! The rate was reasonable; the room was excellent, clean and fresh. The bed was comfortable and the atmosphere was very restful. The best part was room service...I didn't have to leave the room, being a female alone in a "strange city". I had supper (late) and breakfast (early) without stepping out the door! The food was wonderful, hot and right on time. The staff, from the moment I walked in till I left, were kind, considerate and very thoughtful. The entire experience made a bad situation a little easier to handle. Would recommend this location to anyone. August 5, 2014
Rated 3.0 out of 5.0 by Friendly Staff Food was great. Hotel needs a renovation. Looking run down. Better exercise facilities are needed. August 4, 2014
Rated 4.0 out of 5.0 by Weekend Trip to Huntsville Overall, the property was very nice. Some repairs being done on the carpet in the hallway, but overall was good. The bathroom was not as clean as we would expect it to be (hair, dust, not sparkling clean). Always feel better if the bathroom is spotless. August 4, 2014
Rated 3.0 out of 5.0 by Just okay Stayed here for work. Had to rely on shuttle service for the week. As it was good for to and from work each day, it was hard to get in the evening for dinner. Rooms were a bit outdated and beds were not comfortable. August 4, 2014
Rated 2.0 out of 5.0 by Terrible Hotel Hotel was dirty, restaurant staff was rude. Front desk staff could not get rewards number to my account. Staff stated manager would contact me. Never happened. August 3, 2014
Rated 3.0 out of 5.0 by It's a Holiday Inn Average property for a Holiday Inn, room comfort substandard, staff excellent, good food August 3, 2014
Rated 5.0 out of 5.0 by clean clean and comfortable, easy access, near shopping area July 26, 2014
Rated 5.0 out of 5.0 by Family Reunion - great stay - nice staff Stayed here over the weekend for a family reunion. There were several reunions going on and the hotel seemed to handle all of them very professionally. The rooms were comfortable and the hotel staff was great. July 22, 2014
Rated 5.0 out of 5.0 by Great Place Excellent Service, Clean Rooms, Great Atmosphere. Awesome Staff July 17, 2014
Rated 5.0 out of 5.0 by Great Staff. Great Food Great place. Great Food. Great Staff. Comfortable and Clean Rooms July 17, 2014
Rated 4.0 out of 5.0 by Friendly staff, comfortable room. In town for a wedding. Clean and comfortable hotel with a very friendly and accomadating staff. July 15, 2014
Rated 4.0 out of 5.0 by Pleasant Staff, Great Pool Area, Awesome Biscuits Our family had a great time at this Holiday Inn location! The staff was pleasant and professional and attentive. Love the layout of the pool area outdoor and indoor pool extends inside and outside how cool. Perfect for the kids just wonderful for they had a fun time together. Facility clean and maintained well. Breakfast biscuits will make you fat they were so good. I love the round the clock coffee and tea availability. If you are one looking for an in house bar or entertainment it is live and available. Great price (we got the group rate) great value. Our family enjoyed being together our gathering areas were perfect for mingling. I did not hear not one complaint or negative comment from anyone. in addition, the location is near shopping (right across the street), restaurants and the Space Center. July 8, 2014
Rated 4.0 out of 5.0 by A comfortable full service HI This is a very comfortable hotel, with very attentive and service oriented staff. My room and bed was very comfortable and well appointed, with a Microwave, Refrigerator and plenty of electrical outlets for computer, phone etc. Bartenders and staff are long time employees, who provide excellent service, and are very friendly. Restaurant food and presentation (breakfast) has improved, but some of the items on the breakfast buffet were just luke warm. Need to constantly make sure items are hot. Overall a good stay at a hotel I have patronized for years. July 7, 2014
Rated 5.0 out of 5.0 by Clean room and excellent customer service. The staff was very friendly and helpful. Our room was clean and comfortable. The kids loved the indoor/outdoor pool and my husband and I enjoyed the hot tub. I thought it was great that they had so many pool toys for the kids to use. The hotel is so close to shopping, movies and restaurants. Perfect place for our vacation. We will stay here again. July 7, 2014
Rated 3.0 out of 5.0 by Older property that needs an update-Disappointing Stayed at this hotel for a week due to business. This is an older property that is in need up update. There are other hotels that are much newer and better appointed for the business traveler. I checked in on a Sunday around 2 P.M. and my room was not yet ready, at 3 P.M. I was given a key and went to my room to find the corridors literally filled with dirtily sheets from the housekeepers clearing out the rooms for new customers. Not the first impression that I was hoping for and that pretty much carried through for the stay. Breakfast was not included in the price of the room when other IHG properties include breakfast in the price of the room. Once again there are better option so I would opt for those instead. As a Platinum member I was not offers a room upgrade or places on the concierge floor of the hotel. Disappointing stay. July 7, 2014
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