Rated 4.2 out of 5 by 66
Rated 5.0 out of 5.0 by tazbandit Great Stay and the Best Staff
I really enjoyed my stay at this hotel and all of the staff was great. Every member of the staff was extremely friendly and helpful.
December 5, 2013
Rated 5.0 out of 5.0 by Karen1111 Perfect End To A Long Day
After spending 12 hours on the road, we were looking forward to a very quiet and relaxing stay. We were not disappointed. From check-in until check-out we were extremely pleased with the service and the room. Very quiet and very clean. Breakfast was fantastic. Everything was fresh and tasty. We will be coming back soon.
November 14, 2013
Rated 5.0 out of 5.0 by Naes Sad to see it go
This hotel is over 40 years old and is showing its age. According to the staff it is closing on Dec. 16. None the less the staff was excellent and they are maintaining the hotel well. It will be sad to see it go.
November 11, 2013
Rated 5.0 out of 5.0 by StevieBoy Great "Executive Lounge"
First time here. Staff is very friendly. "Carlos" in the Lounge was great, plying us with a lot of great - and free (!) - drinks.
November 5, 2013
Rated 2.0 out of 5.0 by dgold650 Disappointed
We stayed there for 3 nights...First 2 nights were fine....When we got back to the room around 530 on the 3rd night our room had not been cleaned. I called downstairs to request some towels and then waited for an hour and the towels never arrived. Very disappointed in service.
November 5, 2013
Rated 5.0 out of 5.0 by DBragg Close to concert location
Perfect spot to stay for the John Fogerty concert. If we visit Huntsville again, we'll definitely stay there.
October 27, 2013
Rated 5.0 out of 5.0 by Dan355 Great Service and Staff
I visit Huntsville at least once a month on business and this is the only place I stay. I want to compliment the staff especially Carlos the upstairs concierge who is one of the friendliest and most dedicated employees I have seen in my many travels stateside and overseas. He always makes you feel welcome. I would also like to recognize Lawrence who works at the check-in area he is always pleasant and ready to help at a moment’s notice. All-in-all a great place to stay and a great staff I would highly recommend it to anyone.
October 16, 2013
Rated 3.0 out of 5.0 by Jimxxzx Dated facility, Staff Not Knowledgeable
Staff not aware that my credit card was tax free. Provided tax free letter as well. Don't have this issue at recent Holiday Inn Express stays. Finally got this resolved but it took some persistence to get them to track down that credit card is designated as tax free. This shows a lack of training or staff who did not care to look up the code. We in government have no choice in this issue.
October 14, 2013