Rated 4.2 out of 5 by 72
Rated 5.0 out of 5.0 by p4sol excellent Staff and well kept property
This hotel just breathes guest comfort and the staff really works to provide a great experience.the room layout is very efficient.Breakfast is great as well and priced right.
November 16, 2013
Rated 4.0 out of 5.0 by Rick2121 Good location
Good value for the location, though not as much bang for the buck as Holiday Inn Express
November 13, 2013
Rated 4.0 out of 5.0 by nangee Great value
This property is a great value and easy to find off the highway. The bartender was very friendly and was glad to bring me my "complimentary" chowder. I was not greeted as a plat. member and had to ask if there were any perks for this. I'll bet she had had a bad day, I did and that is why I decided to stay as I was working on Cape Cod. None-the less I still drove 24 miles to stay here rather than 13 to Falmouth, as I was working in Bourne.
November 10, 2013
Rated 4.0 out of 5.0 by Roger1951 Really comfortable bed
Not an auspicious welcome. The reception worker was more concerned with obtaining Credit Card details and ID rather than making us welcome. There was no recognition of us as IHG Rewards Club members.
That said, that was my only complaint. The other staff were friendly. The bed was extremely comfortable and the room was quiet and well heated. The food was adequate for the price we paid although we only had one dinner here. Can reccommend the Naked Oyster Bistro and Raw Bar on Main St. Not cheap but you get what you pay for.
Finely I must mention Jeff the Bar Tender for special praise. This guy knows his business and is up there with the best! Thanks Jeff.
November 6, 2013
Rated 5.0 out of 5.0 by mammiep great staff
I was there this past weekend with my family for
my son's wedding. Everyone was extremely helpful and made the entire weekend relaxing and less stressful. great hotel. We will be back when on the cape Thank you
October 25, 2013
Rated 2.0 out of 5.0 by SusyR Room clean and comfortable but needs updating
Spent 2 nights at this hotel. Room was clean but needed updating. Reception staff were terrible especially Sara. I asked her questions on where we should visit on Cape Cod and she seemed very uninterested in answering. Obviously doesn't enjoy her job. Don't think she should be on a reception desk. Staff in restaurant were the same. Breakfast was included in our rate. It was adequate but glad I didn't pay extra for it. Probably wouldn't recommend this hotel.
October 18, 2013
Rated 5.0 out of 5.0 by mozartmara great location
We enjoyed our stay here in this beautiful part of the country!
October 14, 2013
Rated 5.0 out of 5.0 by Chaemom Excellent service from the front desk to breakfast & beyond!
My parents were celebrating a special anniversary and need a little help in getting around. The front desk and entire staff at the holiday inn Hyannis went above and beyond to make their stay fun and comfortable! I was so appreciative of the front desk manager's help (I wish I could remember her name...Jess? Chris?) from making the reservation until checkout. At the breakfast buffet, one server offered my mother a sample of something that caught her eye on the regular menu. The entire staff is exceptional and work hard to please. While the rooms and lobby could use a little more updating, the staff is second to none!
October 13, 2013