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Rated 4.2 out of 5 by 197 reviewers.
Rated 5.0 out of 5.0 by comfortable bed I spent almost no time at HI except for sleeping but found bed / bathroom very comfortable. It was relaxing to be there after a very challenging day at my conferenc -- 4 days total. I was glad to get back and just crash. November 17, 2014
Rated 4.0 out of 5.0 by great shower - roomy and hot! Restaurant breakfast menu was too expensive, I only had coffee. Other hotels I have stayed at had at least a small breakfast bar with cereal, yogurt and fruit available to grab and go. Quality of room was OK, bathroom was clean, shower hot. Coffee maker in room was OK, I brought tea because I can't stand that fake creamer in coffee. November 17, 2014
Rated 5.0 out of 5.0 by Very pleased I cannot recommend this hotel highly enough!! The staff were extremely friendly, helpful and efficient. Great service, location and general upkeep of the hotel will surely bring us back here again in the future.... Isabel at the front desk was extremely accommodating and went out of her way to help me with my sister's reservation. She ensured that there were no problems at all and I'm very impressed/thankful for her help! Breakfast was fantastic. A , Bravo Hyannis Holiday Inn!! November 17, 2014
Rated 4.0 out of 5.0 by Review I have noticed after coming for years that the quality of the food has gone down a little. Soup is not nearly as tasty and bread not nearly as fresh and sometimes you run out of regular Coke. But....the help is great year after year and the beds are so comfortable and rooms always clean. Overall, I am really satisfied with this Holiday Inn. November 13, 2014
Rated 3.0 out of 5.0 by Weekend Spend the weekend here. Upon arrival was turned off by a rude desk clerk named Thomas who practically tossed the door cards to us. Acted like he had better things to do. Heat in the room failed to maintain its set temperature. woke up in the middle of the night shivering. water in the pool was set too low could not enjoy. November 13, 2014
Rated 4.0 out of 5.0 by Overall positive This is an excellent hotel, clean good rooms. I was pretty certain I booked a king or queen, but when i got there they said it was two doubles. It cost me $10 to upgrade and at that point I had no choice. No major complaint as I didn't print out my reservation upon making it, though it was the Cape in November and they were hardly packed. November 12, 2014
Rated 5.0 out of 5.0 by clean comfortable room room was clean, comfortable and with good amenities. Breakfast was excellamt as well as the eventing menu and bar. Very friendly staff. November 10, 2014
Rated 4.0 out of 5.0 by not a great stay We did not learn the hot tub drain was broken until after 10PM. No one on staff to fix it, and no other room with tub and fireplace. When I told front desk at check out, she thanked me for telling her. No offer of "breakfast on us", for paying for a broken hot tub on a special day. Or she did not understand a drain that does not work on a hot tub means it will not hold water very long. November 10, 2014
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