Rated 4.1 out of 5 by 162
Rated 1.0 out of 5.0 by ChrisSG Room condition poor
Arrival experience was poor. Key card did not work and had to go back to the front desk several times. Had to change rooms 3 time during check in to get a room that had a working key card access. Front desk staff was less then helpful. The saving grace was a housekeeper that at least took the initiative to help and even called maintenance staff to open the door so that we could get our luggage out to transfer to the 3rd room that evening. Could not get into first room and second room smelled of cigarette smoke even though it was a non smoking room. Room was also really worn down. 3rd room we got into was slightly better condition. Overall, would not recommend this hotel. Worst Holiday Inn experience in my 8 years as an IHG member.
September 12, 2014
Rated 5.0 out of 5.0 by LJHF surprisingly pleasant
we stayed here for a quick overnight on Cape Cod and didnt want to go for a resort hotel, but a better value one with not being there for long.this property felt like a four star hotel with service that was above and beyond our expectations. the pool was lovely (but the hot tub a bit too hot for late summer!) and the gym had what we wanted. we enjoyed the breakfast buffet and the updated rooms and tasteful decor throughout the hotel. the beds and linens were very good as well as the temp. control and nice TV in the room. very convenient location in the center of the Cape and the shopping district, but convenient to access all towns to the east and west. very nice stay-thanks!
September 9, 2014
Rated 3.0 out of 5.0 by zabri bar experience
The bar temder was not friendly. When w easked for a drink he said he did not have a blender. A bar without a blender is hard to beleive.
September 3, 2014
Rated 5.0 out of 5.0 by Paul1984 Great overall
We stayed in the king bed two level room and it was great. My daughters enjoyed having the second floor entirely for them with their own TV and bathroom with whirlpool! We used the deck at the end of the days to chill out and have drinks. The staff is very friendly and they go the distance to accommodate your needs. The pool is nice.
September 2, 2014
Rated 4.0 out of 5.0 by kia14 great experience overall
We booked online and as a past frequent traveller, IHG as always been my favorite brand, so this property was a natural choice for me.We where very pleased with the location near the beaches
September 1, 2014
Rated 4.0 out of 5.0 by HI Barb Very clean, stylish, pleasnt staff
Our stay was enjoyable. Grand daughters liked the indoor pool. Rooms were stylish and very clean. beds
were soft and comfortable. Room was smaller than I prefer but adequate.
August 31, 2014
Rated 5.0 out of 5.0 by traveler200466 Pool was clean and warm
Great location and hotel experience. We used the pool a lot and there was always a life guard on duty. The pool was warm and clean and big enough to play. There was a lot less noise heard from other rooms or from the hallway compared to other hotels in the area. Lots of safe and well lit parking spaces.
August 30, 2014
Rated 5.0 out of 5.0 by Joe41071 Comfortable bed and great service
Comfortable bed, great service, and an amazing shower
August 30, 2014