Rated 4.1 out of 5 by 70
Rated 5.0 out of 5.0 by itwit Wonderful location at sea
We received a overnight as a gift and did not know what to expect. After a long drive through industrial IJmuiden, the hotel was found on a beautiful location at the sea. The service from the staff was very warm and welcome. Rooms are okay, furniture (desk/lightning) needs update. Bed was very,very good!! Restaurant is very good atmosphere and a lovely menu. We enjoyed it. Breakfast is also good. A lot of choice and fresh orangejuice!!
October 21, 2014
Rated 5.0 out of 5.0 by JHanc Beautiful location
What a jewel! Certainly did not know what to expect, but what a nice place to stay before our cruise. Very pleasant small shopping mall nearby with some nice restaurants, a store, and shops. This is truly the seaport village for boats and small yachts. Just over the dunes is a fabulous beach that stretches down the coastline in both directions. If boarding for a cruise, this is great place to stay overnight. Transportation is limited. We took a train and bus from Rotterdam, but could have taken a taxi, too. The bus route goes right out to the end of the "strand" where the hotel is - no problem with suitcases. Interesting drive.
October 15, 2014
Rated 5.0 out of 5.0 by Ivo Leo Good value for money and excellent location
It was a long drive to the hotel, and i got a warm and homely welcome from the reception staff.
I had a quick diner in the restaurant and ordere the monthly special. Service and foor quality was perfect.
I am every looking forward to my next stay at this hotel and will surely recommend it to others.
October 14, 2014
Rated 5.0 out of 5.0 by WDRaas Fantastic!
Great stay with the Holiday inn Seaport Beach, located near Amsterdam en beautifull beaches.
October 10, 2014
Rated 4.0 out of 5.0 by Mars1970 Excellent agian
As many times we have visited Holiday Inn IJmuiden, every time it was super! We love to back! Special thanks to Ms Denise van Gaans how made is super again!
October 1, 2014
Rated 5.0 out of 5.0 by emboliado Again perfect
Another time everything perect.
I´ll see you again on the 30th of september.
Thank you very much for everything.
September 8, 2014
Rated 3.0 out of 5.0 by Dmitry_O Average service in a very nice hotel
In addition to what I wrote in the "possibilities for improvements" I could add that Internet is working bad on the end of the building (room 151). Connection is unstable.
Also it would be nice to have underfloor heating in bathroom.
And as I said - I am a bit disappointed not being recognized as platinum member in any way, but in general it was average stay. Not good, not bad - just as it should be.
And to mention again - personnel in breakfast area is very nice and gives the positive attitude from the very beginning of the day.
This hotel is located nicely to avoid all the visitors of Amsterdam, who are interested in legal "drugs". There is a nice walking area both on the beach and national park which impressed me a lot.
August 28, 2014
Rated 2.0 out of 5.0 by Minnesotat DISAPPOINTED !!!
This is the FIRST time I have ever "non-recommended" a hotel!
Although the hotel "itself" was phenomenal, I had other issues I feel were not responded to appropriately. First, I had a great room, very comfortbale, spacious, the bed was extremely comfortable and the hotel was on the "water"...so, good view. The restaurant/bar staff was also great...very personable.
However, the hotel is out in the "middle of nowhere". There is no shuttle service to the hotel so you must rely on public transportation to get you there...if you do not drive your own vehicle. I arrived by train to Amsterdam and was searching for transportation to the hotel. I emailed the hotel reception on Tuesday (I arrived on friday) asking for the best options to arrive by public transportation (train, taxi, shuttle, etc.). I never heard back from hotel reception upon my arrival to Amsterdam so I elected to take the cab. As I am on the way to the hotel in the cab, I receive an email from reception (a full three days after the initial email). This in and of itself is unacceptable...that they took three days to respond. The email stated they had a taxi service which would have cost 42euro...which would be reasonable. I ended up paying 83euro for the cab ride from Amsterdam Centraal to the hotel (29Km or 18 miles). Had the hotel responded in a timely manner, I would have saved 1/2 a taxi fare.
When I discussed with hotel staff upon check-in, they basically blew it off as no big deal and just said I am sorry. No sincere concern for their lack of responsiveness and not desire to overtly try to correct the error. There were additional annoyances about the staff and charges on my check-out bill which were automatically charged to the account without have informaiton. I.e., they charged me for parking while I was there even though I did not have a car...they took the charge off upon me notifying them but none the less...it was an automatic charge.
It is unfortunate that such a nice hotel displays such lack of concern about their customers concerns. Unfortunately, I would not reccommend this hotel because I do not think guest should be treated as such and I will probably never return here.
It is the hotel's responsibility to correct any error or injustice caused by THEIR negligence. They did neither correct it nor showed any concern to "fix" it.
EXTREMELY disappointed !!
August 28, 2014