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Rated 4.1 out of 5 by 393 reviewers.
Rated 4.0 out of 5.0 by AMO 2015 CONVENTION This hotel was our host hotel for our AMO Convention. They did a great job meeting our needs and meeting rooms, banquet room and amenities hotel offered were great and staff tried to meet all our needs. July 31, 2015
Rated 4.0 out of 5.0 by Good all around Had only one night here, but it was good. Liked the indoor pool. Suburban, but not too far from downtown and our main destinations - R July 31, 2015
Rated 5.0 out of 5.0 by Great Customer Service Staff was very friendly and helpful, from front desk to dining area to cleaning staff. July 31, 2015
Rated 5.0 out of 5.0 by Great place to stay We were attending a conference so we did not spend alot of time in our room, but, our room was very clean, smelled fresh, bed was very comfortable, it was ideally located to most everything we needed. July 31, 2015
Rated 2.0 out of 5.0 by Quality is going down This use to be a great Holiday Inn but the quality is going down fast. Last time I stayed the desk chair would not allow you to sit up straight. You either had to sit leaning uncomfortably forward or leaning back way to far. This made it useless trying to do work on my laptop. I use to enjoy staying here on my monthly trips to Cleveland, but will start staying at a different IHG site. July 30, 2015
Rated 5.0 out of 5.0 by A very satisfactory stay All of our requests were attended to quickly and efficiently. The breakfast buffet is excellent. Staff were very helpful. July 30, 2015
Rated 5.0 out of 5.0 by Hotel Staff My wife Linda and I host Pezamania (the largest and oldest Pez Convention in the world). It is always held at the HI Independence in July. The hotel staff is second to none. They know our needs and make our hosting job a pleasure and less stressful!! Almost all our guests feel the same way about the Hotel and Staff. These people should be rewarded in some way because they are simply the best. We travel a lot and are never treated any better! We plan to send a formal letter to Janus Management to praise these wonderful people by name! July 29, 2015
Rated 2.0 out of 5.0 by Below average Below average friendliness of staff. Inadequate parking. Poorly draining sinks and showers. July 29, 2015
  • 2015-08-03T11:48:23.587-05:00
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