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Rated 3.9 out of 5 by 128 reviewers.
Rated 2.0 out of 5.0 by Fair to Average with expensive price I was not impressed with my stay at this hotel. The price was high and the quality was fair to average. The food quality was poor. The work out equipment didn't work properly. The room was clean. Bed was fair. Manager was great. Overall quality of hotel property was ok but made on the cheap. July 21, 2014
Rated 3.0 out of 5.0 by Poor Internet Service Basic/clean hotel service. However, poor to non-existent internet service made facility very poor for in-room use of internet for business purposes. July 21, 2014
Rated 5.0 out of 5.0 by Clean, bright and comfortable room My stay at this hotel was wonderful. The beds were clean and comfortable. The towels in the bathroom were plentiful and clean and fluffy. The water was hot in the shower. Everyone was pleasant and helpful. I look forward to staying in this hotel again. July 18, 2014
Rated 5.0 out of 5.0 by Banquet Server The entire wait staff was friendly and enthusiastic. The waitress for the Head Table was especially gracious and cheerful. An excellent overall experience. Food was outstanding. July 16, 2014
Rated 1.0 out of 5.0 by Loud partying all night long I am loyal to IHG hotels for all of my work and personal travel, and this is by far the worst stay I have had in one of their hotels. My husband and I stayed here on our wedding night. Our wedding was held nearby, our wedding and reception were early in the day, so we were actually looking forward to a little alone time and much-needed relaxation. That didn't happen. There was loud, obnoxious partying going on throughout the hotel ALL NIGHT LONG. On all sides of us--rooms next door, across the hall, and below us (we were on the 5th floor). My husband and I were unable to sleep, and around 3am we contemplated just packing up and going home because the unusually loud AC unit was not enough to drown any of it out (but our house was full of wedding guests from out of town). We have booked accommodations for our honeymoon next week through IHG and I'm hoping that we do not run into the same issues on our trip! July 16, 2014
Rated 4.0 out of 5.0 by Vacation Took my son up to Cleveland zoo,stayed here because it was close and a great place to stay for all the things to do around there. He loved the pool and sauna. Breakfast buffet was very good. July 12, 2014
Rated 5.0 out of 5.0 by Great hotel This was an excellent hotel for our conference. They could not do enough for you. Room were gret, food was excellent. Staff went above board to assure to our needs July 12, 2014
Rated 4.0 out of 5.0 by Cold pool All in all I was a okay stay, the pool was freezing, our bathroom sink smelled like peering and the room was so hot even with the air on. The beds were really comfortable and the staff were great. A free breakfast would be awesome also. July 11, 2014
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