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Rated 4.1 out of 5 by 362 reviewers.
Rated 3.0 out of 5.0 by Service Could Have Been Better I have stayed at Holiday Inn's in the past and have not had the same experience as this last time. I was surprised by the problems I experienced at this hotel. i hope these issues are not repeated in the future. July 1, 2015
Rated 5.0 out of 5.0 by Friendly Staff The Staff was courteous and friendly. All my questions were address in a professional manner. July 1, 2015
Rated 5.0 out of 5.0 by easy to stay at Great Midwestern attitude of the staff that just gets it done June 29, 2015
Rated 4.0 out of 5.0 by Nice Hotel...great value. Just what I hoped for. Great location, great breakfast. Nice staff. NIce bar! June 28, 2015
Rated 5.0 out of 5.0 by Great and friendly staff The staff was great and friendly upon check in! Definitely would stay again. June 19, 2015
Rated 2.0 out of 5.0 by Overpriced, crowded, rude The staff was lackluster and resentful, and the check-inn guy was rude. This overpriced, noisy, DIRTY motel offers a higher cost with fewer amenities in a traffic-choked pocket of Cleveland. Save your money--and your company's money--and find Holiday Inn Express a little further out of town. Lower taxes, half the price, and twice the value. Fun fact: I named a non-IHG hotel, and this review was rejected. Sorry my review was negative--so was my stay! June 18, 2015
Rated 4.0 out of 5.0 by Enjoyable Stay Attended event at the hotel and stayed for four nights. Sometimes housekeeping forgot to empty wastebaskets daily. Also did not always replace the towels that were removed. Otherwise, the room was great and location perfect. June 18, 2015
Rated 5.0 out of 5.0 by Excellent place to stay Very clean and accommodating. Beds and bathroom were comfortable and cleaned daily. Staff at desk were very friendly. The bar area seemed very busy and other guests seemed happy to be there. I will stay at this location every time I go to Cleveland. June 18, 2015
  • 2015-07-06T10:25:58.529-05:00
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