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Rated 4.1 out of 5 by 418 reviewers.
Rated 4.0 out of 5.0 by OK Hotel - Great Staff The hotel was fine and the staff was great but in comparing it to other IHG properties it was dated. If paying similar prices there should be similar amenities. Particularly when comparing it to the same brand. (Holiday Inn vs Holiday Inn) August 28, 2015
Rated 4.0 out of 5.0 by Overall, a pleasant experience The hotel was nice, and overall, I was pleased. However, my whole reason for choosing this hotel at this location was because I was told that the shuttle would go to the Cleveland Clinic. I was told that when I called the toll free number to make the reservation. However, upon arrival to the area, I called to inquire about reserving a time for the shuttle, I was told that the shuttle does not go there. I just wish I had been provided that info when I was making the reservation. I still may have stayed there, but I'm not sure. Also, I felt that the mattress was too hard. I prefer a very soft mattress and this one was a little too hard for me. I'm sure a lot of people like firm mattresses, but I don't, so I wasn't very comfortable. However, I was still able to sleep, so it won't prevent me from staying here in the future, if I need to. I was very pleased that this hotel provides a discount to Cleveland Clinic patients, so I really appreciate that. August 27, 2015
Rated 4.0 out of 5.0 by no continental breakfast Cannot believe there was no continental breakfast. The banquet room was very well attended to August 26, 2015
Rated 5.0 out of 5.0 by great as convention goes this was a great stay.meeting rooms were fine a bit to cold foe me at times but okey for some people August 26, 2015
Rated 5.0 out of 5.0 by Comfortable bed Shuttle should go down town. We had out of town guests and needed to go down town for Lolley the trolley and the Goodtime III August 26, 2015
Rated 5.0 out of 5.0 by great service and friendly staff I had a great time and felt very safe in the hotal and everbody was very friendly and helpful I would let all my friends know if they were in that area to stay at this hotal August 25, 2015
Rated 4.0 out of 5.0 by Nice Holiday Inn We stayed for 1 night at the holiday inn and had a peaceful night's rest before moving forward on our journey to the east coast. The hotel was conveniently located to the interstates yet easy to also get downtown. August 24, 2015
Rated 5.0 out of 5.0 by Great Staff & Banquet Dinner Buffet The Staff was very helpful. Our server, Jacci, started each morning with a friendly smile and was there to please! Another employee who stood out was Kenny. Kenny took our bags to our room and was very courteous and helped giving information. The Saturday night Banquet Dinner Buffet was wonderful. Great job to the Chef(s). Brenda, Nance & Judy August 24, 2015
  • 2015-09-02T11:22:23.712-05:00
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