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Rated 4.1 out of 5 by 230 reviewers.
Rated 5.0 out of 5.0 by comfortable bed, very clean rooms This hotel was very clean with comfortable beds and pillows. The location was great for eating, and shopping. Staff was attentive and friendly. Location was easy on and off of freeway. There was a coffee shop and convenience store located in the entrance for the guests. There was a bar, entertainment for those guests who would like to relax without driving somewhere. November 23, 2014
Rated 5.0 out of 5.0 by Courteous Staff Everyone I came into contact with during my 2 night stay was polite, courteous and had a positive attitude! November 22, 2014
Rated 5.0 out of 5.0 by Generous Size Room, Warm & Comfy Bed STaff was very good and the room was large and clean. Heat worked well and plenty of hot water with good pressure. Bed was excellent and slept well. Good place to stay. My only complaint is the desk chair was for a little kid. It was not high enough for the desk which made working on laptop uncomfortable. November 21, 2014
Rated 4.0 out of 5.0 by Good Stay This is the best Holiday Inn near Cleveland. They have a nice restaurant inside and the staff is very nice. Workout room needs a few more machines though. November 21, 2014
Rated 3.0 out of 5.0 by clean but no breakfast hotel room was very clean. Employees very polite. Plenty of towels, nice pool. No continental breakfast, only one free breakfast per room, and it had to be eaten in the restaurant. November 20, 2014
Rated 5.0 out of 5.0 by Accommodating for the business person. Completely satisfied with spacious room accommodating to business person November 17, 2014
Rated 5.0 out of 5.0 by Great Accomedations All staff members were excellent. Facility is well maintained. Great atmosphere! November 14, 2014
Rated 4.0 out of 5.0 by Hockey Dad Hotel accommodated our hockey team without a lot of restrictions. Staff was very friendly. November 12, 2014
Rated 5.0 out of 5.0 by Great conference site This was an excellent site for a conference. Easy to find, friendly staff, comfortable, clean rooms, good service in the restaurant and excellent conference facilities with no issues in set up or execution. Internet could have been a little faster but not bad. Overall a very good experience and I would recommend our group return tothis site. November 11, 2014
Rated 3.0 out of 5.0 by Lousy connectivity, but friendly staff and clean rooms. wifi was weak and slow with lots of dead spot, particularly in my room. needs a major upgrade for a conference hotel. November 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed, great breakfast My stay was one night for a church convention. the room was comfortable and the convention hall and staff were great November 11, 2014
Rated 5.0 out of 5.0 Great staff The staff from check in to check out were friendly and nice. The buffets were not the best but everything else was above par. November 7, 2014
Rated 5.0 out of 5.0 by Great hotel in the Cleveland OH area. We had a wonderful stay, we were well taken care of!! November 6, 2014
Rated 3.0 out of 5.0 by Not a great place to relax and do businee Hotel is not easily reachable due to traffic flow in area. Hotel Bar is a haven for older partiers who fill the bar. The band that preforms is good but the decibel level spills out into the lobby and makes it tough to relax after long day of travel. It may be fun for the locals, but not for those of us who need a business spot to work, get dinner maybe enjoy a cocktail and unwind. Breakfast buffet had a fairly large offering, but food cold, eggs runny and bacon overcooked. French toast was steamed to the point of being soggy. Ordered wings as an appetizer in bar. They also were cold. November 4, 2014
Rated 5.0 out of 5.0 by Clean Rooms, Great Rate, Fun Lounge! A Great Bar for dancing and enjoying a live band. Super clean rooms and a great rate for staying after enjoying the night life. Highly recommend this location for an overnight getaway with something fun to do in-house! November 3, 2014
Rated 5.0 out of 5.0 by awsome staff My husband and myself come often to go dancing. The club is excellent, and the rooms are awesome,the front desk staff is excellent November 3, 2014
Rated 5.0 out of 5.0 by Comfy Bed and Great Service Thoroughly enjoyed my stay at the Holiday Inn in Independence OH. Would recommend this hotel to all! October 30, 2014
Rated 3.0 out of 5.0 clueless staff nobody knew how to unlock the pool room door. front desk person, maintenance person,.... October 30, 2014
Rated 5.0 out of 5.0 by Comfortable and great Staff I had a family member at the Cleveland Clinic who was having surgery. The Staff was kind and helpful. The room was clean and quiet. October 29, 2014
Rated 3.0 out of 5.0 by Internet doesn't work Internet doesn't work and you can't get your emails. October 26, 2014
Rated 5.0 out of 5.0 by Great Stay Loved staying at Holiday Inn. Comfortable, reasonable price and very accomodating. October 23, 2014
Rated 4.0 out of 5.0 by Good value I have stayed at this location many times and except for internet service had a good experience all times. October 21, 2014
Rated 4.0 out of 5.0 by Great stay The best value for your buck. Great family overnight getaway. The kids loved the pool and it was great to have breakfast the next morning in the restaurant. Overall a great experience. October 21, 2014
Rated 4.0 out of 5.0 Excellant Value Very comfortable bedding leading to a restful night's sleep. Clean room, excellent friendly staff and a true value for the money. Would highly recommend this hotel to others. October 17, 2014
Rated 5.0 out of 5.0 by Great Location, great service The front desk was great, and the recognized me as rewards member. The area has some great places to eat. Breakfast buffet was very good. October 16, 2014
Rated 5.0 out of 5.0 by Great value, nice facilities We stayed here for a single night and got exactly what we expected - no unpleasant surprises. The room was clean and tidy, the staff was courteous and the kids really enjoyed the indoor pool. October 16, 2014
Rated 5.0 out of 5.0 by Great visit This is the best Holiday Inn I have ever stayed in. The bed was very comfortable. The decor was beautiful. Thanks for a great experience. October 15, 2014
Rated 5.0 out of 5.0 by comfortable accomodation for work Check in was easy and staff were friendly. Clean and comfortable room. October 15, 2014
Rated 5.0 out of 5.0 by Great hotel Nice place and easy to get in and out of. Many restraunts nearby. Would stay there again. October 14, 2014
Rated 5.0 out of 5.0 by Comfortable room and friendly staff We have stayed at this hotel in the past. I was pleasantly surprised to find the rooms looking like they have been updated. Everything was clean and the beds were great. The staff seemed more intent on providing excellent service that during our last visit here. They went out of their way to greet us as we were walking around the hotel. Overall very enjoyable experience. October 10, 2014
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