Rated 3.9 out of 5 by 78
Rated 5.0 out of 5.0 by pla160 The Band was dissappointing
We go once a month to go dancing and was there to see a certain band, and that band was not there as schuduled. What a dissapointment that was. We had not heard this band before, and would not spend the money to come all the way from Michigan if they play there again.
December 6, 2012
Rated 5.0 out of 5.0 by sme1414 Excellent Service, especially in Michael's Grille
Front desk staff were very welcoming and very helpful throughout the stay. The pool is beautiful, location is great, and the room I stayed in was recently renovated. Avonna from Michael's Grille was fabulous, very attentive and considerate. I ate there on multiple occassions because of the service that she provided as well as the quality of the food. I hope she continues to be a member of your staff, and if I ever come back to Independence, Ohio for anything, I'll be sure to stay at your facility! Thank you!
December 4, 2012
Rated 4.0 out of 5.0 by Sxgolfer Nice hotel, bad Internet
Very good stay at this hotel. However, the wireless Internet is awfull. Please upgrade the Internet as it one of the slowest connections I have ever tried to use. Could not connect using the hotel wireless, it's terrible!
November 14, 2012
Rated 3.0 out of 5.0 by AngieinIndy Clean and Comfortable
The hotel was nice and clean overall. I felt it was a little overpriced though. I had to go to 3 different floors just to get a beverage. The restaurant was a joke. There was one excellent employee who was pretty much running the show himself. The hostess was virtually unseen. He seated me, took my order and brought out the food. I would have been better off going down to a convenience store for a frozen meal. I had a ravioli dish that while adequately priced tasted like frozen pasta with canned marinara. I didn't get a chance to visit the club/bar as it was a Sunday. The pool and workout area looked very nice.
November 14, 2012
Rated 5.0 out of 5.0 by 1EFC Great Location
I spent two nights on the Club Level. Everyone at the hotel was very friendly and the service was great. My only "little" complaint was that the "soft pillows" on the bed were not soft. Otherwise this hotel is in a great location and there are plenty of very good resturants and shops in close proximity to the hotel.
October 31, 2012
Rated 1.0 out of 5.0 Overpriced and uncomfortable
Wireless internet was not working well. Rooms had old fashioned AC/heat units that were VERY VERY loud plus the room was either too hot or too cold. Staff was pleasant but overall I would look for another property to stay at for the room price.
October 29, 2012
Rated 3.0 out of 5.0 by judge123 Internet
1.) Internet VERY WEAK.
2.) Monitor in the Business Center is VERY OLD and hardly working.
October 21, 2012
Rated 5.0 out of 5.0 by Karen28 Great temporary home
I have visited the Holiday Inn-Independence several times and each stay was comfortable and convenient. I look forward to my next visit.
October 8, 2012
Rated 5.0 out of 5.0 by TR23 Great Staff
Have stayed at this Holiday Inn several times in the past both for business and leisure reasons. Our group has chosen this Holiday Inn as our hotel of choice for over 10 years when we attend the Bengals/Brown game in Cleveland.
October 5, 2012
Rated 5.0 out of 5.0 by pla160 GREAT HOTEL!!!!!And NIGHT CLUB!!!! THE BEST
We stay there often and love the hotel and the staff is GREAT!! especially Ann Marie,she does great thing for the customers needs,and is grat for the hotel
September 30, 2012