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Rated 4.1 out of 5 by 359 reviewers.
Rated 4.0 out of 5.0 by Nice Hotel...great value. Just what I hoped for. Great location, great breakfast. Nice staff. NIce bar! June 28, 2015
Rated 5.0 out of 5.0 by Great and friendly staff The staff was great and friendly upon check in! Definitely would stay again. June 19, 2015
Rated 2.0 out of 5.0 by Overpriced, crowded, rude The staff was lackluster and resentful, and the check-inn guy was rude. This overpriced, noisy, DIRTY motel offers a higher cost with fewer amenities in a traffic-choked pocket of Cleveland. Save your money--and your company's money--and find Holiday Inn Express a little further out of town. Lower taxes, half the price, and twice the value. Fun fact: I named a non-IHG hotel, and this review was rejected. Sorry my review was negative--so was my stay! June 18, 2015
Rated 4.0 out of 5.0 by Enjoyable Stay Attended event at the hotel and stayed for four nights. Sometimes housekeeping forgot to empty wastebaskets daily. Also did not always replace the towels that were removed. Otherwise, the room was great and location perfect. June 18, 2015
Rated 5.0 out of 5.0 by Excellent place to stay Very clean and accommodating. Beds and bathroom were comfortable and cleaned daily. Staff at desk were very friendly. The bar area seemed very busy and other guests seemed happy to be there. I will stay at this location every time I go to Cleveland. June 18, 2015
Rated 5.0 out of 5.0 by Great stay at this Holiday Inn I come to this Holiday Inn yearly to participate in a large event. I find the hotel staff to be very helpful and accommodating. I'm very pleased with the amenities. Great job, once again! June 17, 2015
Rated 2.0 out of 5.0 by Damp and moldy this year I have attended a conference at this hotel for several days in June over the past several years; in the past it has been a good experience, but this year there was a smell of mold and I had several headaches which I believe were caused by that mold. The room felt damp and humid; other rooms were downright wet, with leaks from poorly-sealed windows. This was also by far the worst weather that I can remember, with daily thunderstorms and unusual heat. These factors certainly contributed to the problems, but they are not an excuse for them. Window seals should be maintained exactly for weather conditions such as these. June 17, 2015
Rated 5.0 out of 5.0 by HAPPY AT HOLIDAY INN Conveniently located, we thoroughly enjoyed our stay at this facility. Our son was scheduled for pre-op testing at Cleveland Clinic, so we spent several days here. Always the room was clean and quiet and the entire staff was kind, courteous and efficient. During the evenings, we explored the Cleveland area and the folks at the desk were extremely helpful in assisting us in finding our destinations. June 16, 2015
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