Rated 4.3 out of 5 by 230
Rated 3.0 out of 5.0 by spoiledlmb64 Fun place to stay
Fun with family and friends. Bed was comfy and room was clean. Pool was great other than the construction. AC broke during our stay and was fixed later in the day and the toliet was leaking.
July 24, 2014
Rated 3.0 out of 5.0 by LindaT55555 While comfortable, there were drawbacks.
The weekend we were there the key cards for the rooms did not work. Every time we wanted to get into our room a Holiday Inn representative had to take us to our room and use their master key for us to enter. It didn't matter what time of day or night; although, they were very polite and accommodating. The other drawback was the outside light from the deck was very bright and there was no blind on the window above the door. Our son tried to sleep on the sleeper sofa in that room, but had a difficult time because of the brightness.
On the bright side, the hotel was nice and convenient to everything. It was clean and the staff was friendly. The location was convenient to restaurants, shopping, and the beach. We enjoyed our stay, but probably would have appreciated some type of concession for the key card inconvenience.
July 24, 2014
Rated 3.0 out of 5.0 by groove32 No room key
I have made a few visits to this property and never had an issue. My past experience was somewhat different. The key system was down for my entire stay and we had to get someone from the front desk to let us in the room every time. The staff did work throughout the night and tried to accommodate, but it was an annoyance. I would return to the hotel because of the layout and activities though and past visits.
July 23, 2014
Rated 5.0 out of 5.0 by mnr4unstpete Mini Getaway
Thanks again HI Harborside!! We really enjoyed our recent visit. We especially enjoyed the complimentary King Bed Villa upgrade. Room was perfect and the view of the intercoastal was great. The Front desk and all the staff we're great. In addition, they solved a minor issue where we left two pairs of eyeglasses behind which we're found and turned in. We will be back. Michael
July 22, 2014
Rated 4.0 out of 5.0 by patrick s. great view, comfortable and great staff
the title says it all. avoid the restaurant (jimmys) service down right rude and ignores you. great hotel but plan on eating off the property. We were informed the restaurant was not operated by the hotel.
July 21, 2014
Rated 4.0 out of 5.0 by toc1990 fantastic view
wonderful location in convenient distance from beach and restaurants.
July 21, 2014
Rated 2.0 out of 5.0 by msjan22 aweful experience
When room was booked for an event in the area I was quoted a specific rate and was told the room had 2 queen beds, a sleeper sofa, mini fridge and microwave. When we arrived and went to room it only had 2 queen beds and a mini fridge. We went back to lobby where the girl after a long period of time moved us to another room, never telling us there was an upcharge. The power went out in the room Friday night and when I called to inquire why the rude man on the phone said "well what do you want me to do, there is nothing I can do! totally uncalled for. My husband has sleep apnea and needs his breathing machine to work to sleep and could not. When the power was on the ac did not work, ac unit was down to 73 and it was 80 in the room all weekend. When we finally checked out we were charge a larger amount for the room. Staff was rude and unfriendly
July 19, 2014
Rated 5.0 out of 5.0 by AngryAlbino Atmosphere
Love the total feel of the property. Reminds me of my Key West Days. A real tropical retreat in the big city area.
July 18, 2014