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Rated 4.4 out of 5 by 262 reviewers.
Rated 2.0 out of 5.0 by aweful experience When room was booked for an event in the area I was quoted a specific rate and was told the room had 2 queen beds, a sleeper sofa, mini fridge and microwave. When we arrived and went to room it only had 2 queen beds and a mini fridge. We went back to lobby where the girl after a long period of time moved us to another room, never telling us there was an upcharge. The power went out in the room Friday night and when I called to inquire why the rude man on the phone said "well what do you want me to do, there is nothing I can do! totally uncalled for. My husband has sleep apnea and needs his breathing machine to work to sleep and could not. When the power was on the ac did not work, ac unit was down to 73 and it was 80 in the room all weekend. When we finally checked out we were charge a larger amount for the room. Staff was rude and unfriendly July 19, 2014
Rated 5.0 out of 5.0 by Atmosphere Love the total feel of the property. Reminds me of my Key West Days. A real tropical retreat in the big city area. July 18, 2014
Rated 4.0 out of 5.0 by Nice relaxing stay This hotel was very relaxing and plenty to do onsite and offsite. The only thing that bothered me was that the hotel only had one elevator that accomodated 100 rooms they have and housekeeping. There was no visible ramps to the pool so it was a struggle to carry our infants down the steps that were in strollers. Also the hotel only had two luggage carts which was a inconvenience when you had to wait on the elevator to go down to the parking garage to unload your vehicle multiple times and vice versa when checking out. July 18, 2014
Rated 5.0 out of 5.0 by Great Location! This is our 2nd time staying at this hotel and we love it. Rooms are clean and beds are very comfortable. It's close to everything and just a short walk to the beach! We will definitely stay here again! July 16, 2014
Rated 5.0 out of 5.0 by Great Place for a Get-Away This is our 2nd year visiting this property for a short weekend stay and have thoroughly enjoyed ourselves. Great location, great staff, great property. July 16, 2014
Rated 2.0 out of 5.0 by S-Harbourside This Holiday Inn has a putt-putt course in the middle of the first floor that extends all the lenght of this floor. I stayed in a room on this floor and it was very difficult to sleep when young children or adults yelled or screamed when they missed the hole. I feel that guest should be made aware of this when booking a room so that this distraction can be avoided. Especially with the cost of the room! July 15, 2014
Rated 2.0 out of 5.0 by Good location, you can walk to the beach The hotel has a great location, walk to the beach, restaurants nearby. When the waterpark that is under construction opens it will probably be better. We were not told pools would be closed during our stay, even the regular ones, not the new park. We had problems in our room with light coming in when we were trying to sleep, and our room was too close to elevator and ice machine and noisy hall ways. Staff was not responsive to our complaints. Kitchenette was poorly equipped. Our a/c was not working. Also, no luggage service but wheeled carts are available in the parking garage. July 15, 2014
Rated 5.0 out of 5.0 by Great Vacation Always a GREAT resort experience. Perfect location and a fun clean property. If you don't mind not being beachside, it's a great location (and the beach is a short walk across the street). And the staff was excellent!!!!!! Thank you Vera, Rebecca, Ken, Aaron, Nick, Julia and all. July 10, 2014
Rated 4.0 out of 5.0 by Great Service Visited with family to spend several days relaxing and enjoying the beaches. The pool, mini golf course, and the marina were some of the reasons we chose this hotel. The service at the restaurant was very good and the housekeepers were excellent. I was very pleased with all the staff members we encountered on our stay. I would recommend this hotel to friends and family. July 9, 2014
Rated 5.0 out of 5.0 by Great Place, Friendly Staff Really surprised us, we stayed only for one night before we had a gulf front cottage. this place surprised us with it's location, large suites with full sized kitchens and a sweet marina / inter-coastal view. Staff was friendly, bar July 8, 2014
Rated 5.0 out of 5.0 by Appearance of hotel upon first arriving. I was somewhat surprised to see a set of steps to gain access to the main lobby area, especially carrying our luggage, but then found the elevator from the parking garage to the upper floors. We had a most comfortable stay and really enjoyed ourselves at the hotel , in the suite, and in the surrounding neighborhoods and beaches. Can't wait to return and book another stay at this Holiday Inn. Thanks! July 8, 2014
Rated 4.0 out of 5.0 by Roomy suites and nice customer service personnel. We were at this facility only 1 night. The front desk staff were very nice and helpful. I am a Platinum member and was upgraded to a very roomy suite which I appreciated immensely. I would return to this property for future business and leisure trips. The city is not very happening, but this hotel is a short walk to the beach! :) July 8, 2014
Rated 5.0 out of 5.0 by Good location, walking distance to beach. Located on the intercoastal waterway with on site boat rentals and fishing charters available. Walking distance from the beach ( about three blocks) with chair & umbrella or bike rental on site. The on site restaurant is convenient with good food and a friendly staff. There are two pools on site and a small waterpark with slides under construction that will be an added bonus once complete. I definitely would stay here again. July 8, 2014
Rated 5.0 out of 5.0 by !!!!!!!!!!!!!!!!!!!!!!!!!!!! Oustanding Stay !!!!!!!!!!!!!!!!!!!!!!!! This place was truly fabulous. We intended to stay closer to the Marine Aquarium but no Rewards Point availability. The hotel receptionist in Clearwater suggested she call a sister establishment to check availabilty and to our surprise Wow! Platnium Elite upgrade to a Villa with Marina view 6 minutes from the theme park. Oustanding! This one is on our list 1-10. Rate 20. July 7, 2014
Rated 5.0 out of 5.0 by Great desk staff The front desk staff, Ashley in particular, were great. Its a busy hotel, a little dated, but nice. July 4, 2014
Rated 1.0 out of 5.0 by My stay Let me start by saying that we have been coming to Harbourside for 7 years....and now that corporate is taking the reins things are changing.....and not for the better...this was our last trip to Harbourside and that is upsetting to me. 1. The rooms need some attention... things need to be fixed. 2. Staff is clueless 3. Turn the heater off in the pool...only a 5 degree difference in the pool and hot tub....who wants to boil while having a good time? 4. Prices have gone up..not worth the money you spend. 5. And why is it that the paying customers are not allowed to have a drink in the pool, but its ok for people off the street who spend time at the kiddie pool can...they are not even paying customers....I dont get it, very disappointing if I could get a refund I would surly take it...worst vacation EVER. July 3, 2014
Rated 5.0 out of 5.0 by Close to the beach The hotel is great if you are looking for a hotel that has easy access to the beach. This is a good hotel if you have kids. They have an 18 hole mini golf course in the middle of the hotel, they have 2 pools, and they are building a water slide and possibly a lazy river ride. Not sure when it will be done but should be fun when it is completed. July 3, 2014
Rated 5.0 out of 5.0 by Mini Vacation... Really nice, well maintained and loads to do.. Slightly disappointed the water park was not open but still had plenty of fun for our little family. One of the a/c units in our rm was not working, but after our 2nd complaint it was taken care of. Couple other minor hiccups but nothing that would keep me from returning or recommending. July 2, 2014
Rated 5.0 out of 5.0 by Great location. If you like the beach, this location is only a very short walk. The rooms are comfortable and spacious. Free garage parking for guests. All amenities are also nice. The staff is very friendly and professional. June 30, 2014
Rated 5.0 out of 5.0 by Fun Place to Stay This is a wonderful hotel and a fun place to stay. I have stayed here for 4 years and the service and rooms have remained consistently super. I would recommend this location to anyone staying for business or pleasure. June 30, 2014
Rated 5.0 out of 5.0 by Relaxing resort Accommodations were well suited for a relaxing getaway. Close to the beach and quiet marina environment. June 28, 2014
Rated 5.0 out of 5.0 by Beautiful villa with great balcony As a gold member we were offered a wonderful upgrade to a two story villa. It was very relaxing and surprisingly quiet for overlooking the marina. We enjoyed the short walk to the beach and the quiet atmosphere in Indian Rock Beach was just what we were looking for. Thank you for a wonderful experience. June 27, 2014
Rated 5.0 out of 5.0 by Great rooms and atmosphere My friends, family, and I are regulars to Jimmy Guanas for dinners, celebrations, or just to sit back and relax. We have booked rooms in the past as well, and never have a bad experience. I am excited to see the finished product of the new pool area, as well as my kids! June 26, 2014
Rated 4.0 out of 5.0 by Cleaning people didn't understand english Staff did not under stand you when you would tell them you wanted no service in room. Need to be able to understand. June 25, 2014
Rated 5.0 out of 5.0 by Nice place to stay Most everything at the hotel was excellent. The staff was most helpful and courteous. June 19, 2014
Rated 5.0 out of 5.0 by Fun for the family Our family used HI for a destination wedding. Staff was great in help with planning, suggestions and delivery of services. The kids had a great time in the pools June 16, 2014
Rated 5.0 out of 5.0 by Very nice hotel - Very comfortable settings, clean rooms. - Did not offer complementary breakfast. - Would stay again and looking forward to the opening of their new water park ... COMING SOON. June 15, 2014
Rated 5.0 out of 5.0 by Great Beach Getaway Enjoyed the fun and relaxing sea side atmosphere. Great menu choices - food was exceptional. June 12, 2014
Rated 4.0 out of 5.0 by Fun Family Hotel This is a great family hotel, but we did not get great sleep. Pool and restaurants are fun! Mini golf was a nice bonus! June 11, 2014
Rated 5.0 out of 5.0 by Great Location & Friendly Staff We loved this hotel! Very relaxing time. Food was good, live entertainment good, room was very nice, miniature golf was fun and the skeeball in the game room was fun too! June 11, 2014
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