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Rated 4.4 out of 5 by 330 reviewers.
Rated 5.0 out of 5.0 by Great weekend get away! We had an excellent time during our stay at this property. I would have to try real hard to find anything wrong during our stay. The employees were some of the best I have ever encountered at any hotel I have stayed at. I was treated like a VIP even before I told the front desk staff that I was a gold level priority club member for many years. The food in the dining room and lounge was very good. The lounge had some real fun live entertainment and the staff was great. Our room was perfect. We will definitely return again and will not hesitate to recommend this property to our friends if they are looking for a terrific place to stay in the area. It was also within walking distance to many other fun night life establishments. The miniature golf course right in the hotel was great as was the arcade and gift shop. The exercise facility was also convenient, clean and well lit. All in all we would rate our stay a 10+ and plan to return again soon for another weekend getaway. January 23, 2015
Rated 5.0 out of 5.0 Location and comfort My husband and I love coming to this location. The staff are always great, love the area, and love being able to sit out on our balcony overlooking the marina. We always recommend this hotel. Unfortunately, this trip, the main pool was closed due to construction, so we were unable to use this amenity. We cannot wait for our next visit so we may enjoy the new water park! January 23, 2015
Rated 4.0 out of 5.0 by Nice staff We had a very good experience. The gentleman working the front desk, Charles, was very helpful. Book agent made a mistake and Charles fixed the error. The other staff were very nice. We had a few hours to burn before our flight and they gave a list of places to visit and were very helpful. Room was very clean. Room was priced right. Two min walk to public beach. Great bar/resturant on the grounds. The grounds were very clean. Only neg, that isn't really a neg, is the water in the room was not very hot. Warm enough for a nice shower. No worries your children will scold themselves with the water. We will be back the next time we are in the area! January 22, 2015
Rated 4.0 out of 5.0 by Great little get away Great room and view! I will definitely be returning. January 22, 2015
Rated 3.0 out of 5.0 by Underwhelmed Wow, I am a huge holiday inn fan, and IHG for that matter always stay in the brand and am a platinum member. I had a few issues with this hotel aside from the fact that most of the equipment in the gym was present yet non-functional (to the point of feeling I was putting myself at risk using) and that you had to pay for mini golf which when I was growing up staying at holiday inns it was included. But my absolute biggest complaint and something that has never happened to me before is that I booked a multi-level suite, as a surprise to my family, and when I got there they put me in the wrong room - a single level suite (no hot tub, balcony, loft)! That was quite a blow considering it was over new years and we were hoping we could put the kids to bed and maybe have a glass or 2 of wine on the balcony. I talked to them about it at the front desk and they said no this is what you booked. Puzzled I went to my room and didn't say anything because it was a surprise so no one knew that we weren't getting the upgraded room. But as I lay there that night I was deleting emails and low and behold there is my reservation for the 2 level suite. So I bring it down to the front desk and I'm like well here is my reservation why am I not in this room? There was no satisfactory answer and I did not get the room I had a confirmed reservation for. Very disappointed. January 20, 2015
Rated 5.0 out of 5.0 by Nice hote Great clean large rooms, price included free breakfast, although when we checked in it was actually a 10.00 voucher for each person towards breakfast, we ended paying around $5.00 after the voucher, the breakfast was good, good service, clean grounds, and good location. Walking distance to town, beach, and restuarants. January 19, 2015
Rated 4.0 out of 5.0 by The location of this hotel makes it a winner We loved the location of this hotel. The staff helped us get a bit earlier check-in and let us have a late check-out. I was able to print our boarding passes at no extra charge and appreciated the no fee internet service. So for all of those reasons I would certainly consider returning. There was nothing too special about the room. The kitchen, which we used for breakfast and lunches, had a grimly feel to it. The soap for washing dishes was horrible, and I would have appreciated dishwashing soap so I could run the dishwasher when I wanted to. I felt there were a few kitchen items missing (strainer, cookie sheet). We wish there would have been a heads up on the construction. Again, we loved the location, and a few of the amenities that the staff provided to us at no cost. We also loved that there was no resort fees. Getting pool towels was a big hassle, but we managed. January 17, 2015
Rated 5.0 out of 5.0 by Relaxing hotel with great staff We stayed at this hotel for a 2 day break. The welcome at reception was excellent and the servive by staff throughout the stay was good. The hotel is situated to a number of bars and restaurants within short walking distance so plenty of options are available, as well as the hotel facilities which are good. The beach is also walking distance and extremely quite. If a more lively beach is required we got on the trolley bus at the front of the hotel, and headed into Clearwater itself. They are very frequent and easy to use. Overall a good place to relax, the only downside at the moment is the construction of the water slide area, which did leave the approach and sidewalks to the hotel in a poor state. January 15, 2015
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