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Rated 4.3 out of 5 by 233 reviewers.
Rated 3.0 out of 5.0 by Great staff, needs updating and better quality mattress This Holiday Inn is in a very desirable location. The staff was excellent, especially Laura at the front desk and Rosine and Patti in the restaurant. The reason I only gave it 3 stars was the room. The décor was outdated and not in the best condition. The whole room looked as if it had not been updated since it was changed to a Holiday Inn back in the early 80's. I have a very bad back and the mattress on one of the beds leaned towards one side. The other mattress was in good shape but IHG seems to be going for a cheaper mattress in their lower end hotels. Our first night in Florida we stayed in Tampa at the Intercontinental and the mattress on that bed was of a much higher quality. I had no back pain at all sleeping on that mattress. I could not sleep through the night on Holiday Inn's mattress. I wish IHG would come up with a foam pad that could be put on the mattress or just buy a better quality mattress. December 22, 2013
Rated 5.0 out of 5.0 by NOT YOUR TYPICAL HOLIDAY INN First time visit but won't be last. Hotel has the feel of a true resort with spacious grounds, large pool, onsite bars/restaurant + great room. I have been long time platinum member and this is probably the best value I have experienced. We were upgraded to a suite containing full kitchen, living room, separate bedroom with a table/chairs outside our room facing the marina. Hotel was quite empty as this is apparently their slowest time of the year and for most of the time we were the only two people in the pool. Room has A/C restrictor set at 68 degrees so might be issue in really hot weather but each day was in the 70's so no problem. Not much night life onsite but there are cseveral bar/restaurants a short walk from the hotel. Overall, this was a real find and we will be returning although I am sure hotel gets more crowded in season. If looking for laid back vacation getaway, you found it here. Only negative was people who use the jacuzzi in rooms above as the noise at 3:45 A.M. sounded like a plane landing in our bedroom. December 19, 2013
Rated 4.0 out of 5.0 by Love the charm but plan to go to bed early This is a wonderful property - great views over the water and a fabulous patio for dinner/drinks but... We attended a wedding here during the summer and thought it would be the perfect location for our Dive group holiday party. We booked a room and made reservations with the on-site restaurant (Jimmy Guana's). We had a few bumps initially - we were passed to 3 different servers in a 30 minute span. We finally ended up with Jen who took amazing care of our group. The disappointing thing is that the area shuts down at 10 p.m. - the band packs up, the mini golf course closes, the pool bar actually closed at 6. The only thing that stays open past 10 is the restaurant bar. Several of us spent the night. Our room was huge but never seemed to really cool down - although we set the a/c as low as it could go. We also decided to have breakfast on site and you have to eat inside or get your food to go in order to eat outside. This could really be an awesome property - we just wish you would utilize your outdoor space more and make it more clear during reservations that there is a "curfew". December 11, 2013
Rated 2.0 out of 5.0 by Hotel is fun, check in staff are not very knowledgable I have always like staying here, mainly because of the entertainment at Jimmy Guanas, but everytime I have stayed here I have had issues with the hotel charging my credit card things that have already been paid for. This has happened EVERYTIME!!! They don't even act sorry for the inconvenience or offer anything to make up for it. I think that is really bad business. December 5, 2013
Rated 4.0 out of 5.0 by Another great time at IRB-HI! We arrived late on Thanksgiving, and the front desk staff was helpful and incredibly pleasant. We always enjoy ourselves at this hotel, and this trip was no different. A minor problem with TV remote was fixed in minutes with one phone call. Slept the best I have in weeks! We'll be back soon! December 2, 2013
Rated 5.0 out of 5.0 by Nice large room and great view..... Felt like i should live there forver! Miss it already 1 wk later; can't wait for go back soon! November 25, 2013
Rated 5.0 out of 5.0 by Great Hotel Great Hotel. Front Desk Staff was friendly and made you feel welcome. Staff at Jimmy Guanas was upbeat and food was great. Will definitley come back November 17, 2013
Rated 2.0 out of 5.0 Worst night of my vacation This hotel was beautiful. Waked in and was greeted by Charles the supervisor on duty. He gave us a king bed room that I checked out before paying for. The building was old but certainly well kept. I was very pleased. My husband and I went out for a walk and drinks at the tiki bar. All was well....then we went to bed. That's where the trouble began. The bed was so bowed in the middle I couldn't sleep. I had to resolve to staying in the center of the bed on my back to doze even. This was the worst night of my three week vacation and many hotels along the way n the USA November 15, 2013
Rated 5.0 out of 5.0 by Roomy & Comfortable Our room was wonderful and spacious! Definitely worth getting a 1-bedroom. The full kitchen and huge bathroom was great. We will definitely return again. The only downside was the building layout. Our room was in the middle facing the parking lot, and the only ways to get there were by stairs, else go all the way down to the end of the building and then around the side back to the middle. Otherwise, it was a great place. November 13, 2013
Rated 5.0 out of 5.0 by Nice clean and great location I stayed for 4 days. I was very pleased with the accommodations. Friendly staff clean room. Jimmy Iguana's was fun. Two nice pools with mini golf. Good family hotel. I would go back! November 7, 2013
Rated 5.0 out of 5.0 by should be a five star i travel alot and i have to say this is on of the nicest hotels i have ever stayed at. it should be rated a five star. November 7, 2013
Rated 5.0 out of 5.0 by Not your standard Holiday Inn What a great hotel/resort! This beats any Holiday Inn I have ever stayed in. Most rooms are like condos. The staff is the best and most friendly I have encountered lately. Would highly recommend it for honeymooners, girls weekend, families, or even business. They have great meeting facilities and banquet rooms and host weddings with a gazebo on the property. November 6, 2013
Rated 4.0 out of 5.0 by Greetings From Michigan ! / My Weekend Stay It's November 06- Wednesday @ 2:25 P Eastern Time To Whom It May Concern, I just love the Indian Rocks location ! However, we all were greatly disappointed by the non-existent, advertised: " Free Wi-Fi ". THERE IS NO WI-FI ! THE WI-FI ACCESS WAS NON- EXISTENT ! Respectfully, Your guest November 6, 2013
Rated 5.0 out of 5.0 by Great Stay!! The rooms are clean, comfortable and newly updated. Great little outside tiki bar, right next to the harbor. Grounds are well kept. Inside Bartender was extremely surly and rude but regardless of her poor attitude, we thoroughly enjoyed it and would highly recommend this hotel. October 30, 2013
Rated 3.0 out of 5.0 by Construction Started at 9am My husband & I were sent to your hotel, courtesy of my parents, as my 30th birthday gift. He and I are both combat veterans who have sustained injuries in combat, and have PTSD issues. I went out early for a run on Wednesday, our second day, and left my husband sleeping in our room. He got woken up right around 9am due to construction right outside of our room. We were at the hotel on a weekday, the least they could have done is moved us to a different side of the hotel knowing this tile removal & replacement was going to happen. I got back from my run right after 9am and he & I couldn't even enjoy our balcony. He went to the front desk & the man at the desk was a Supervisor who said, "oh, I'm so sorry. I will let my manager know." That was all we heard about it. We went to check out at 12pm & that man then avoided eye contact. I do have pictures and a video of them doing the work that they HAD to do at 9am. Common sense with owning a hotel would tell you that loud noises like that at a "resort hotel" should be done in the afternoon, maybe before check-in time & after check-out time. We usually love Holiday Inn but this was not the vacation we had hoped for. October 27, 2013
Rated 5.0 out of 5.0 by Annual pleasure My annual October trip to the Holiday Inn Harborside this year was fabulous. The staff are a delight to be around, from the front desk, to the room cleaners, and the outlet personnel. Special thanks for great service to Nick, Bryan and Vera, who make my visits special every time. See you next year, maybe twice! October 24, 2013
Rated 5.0 out of 5.0 by An excellent experience I can definitely recommend Clearwater S Harbourside Holiday Inn. The room and comfort, the cleanliness, the staff and the restaurant are all there to please you. The first year I stayed with a friend for my birthday in a regular room with two beds.. The second and third year we went to a suite as there were three of us. There is something about this Holiday Inn that makes you relax and enjoy yourself. There is one thing I wish it would do, however, and that is I wish they would heat the pool since my birthday is in October and it does get cold. Silvia October 23, 2013
Rated 5.0 out of 5.0 by Great Service and Beautiful Location I am pleased to review this hotel as I was thrilled with the service from the moment I confirmed my reservation. Charles answered the phone and was so courteous and helpful when I called to discuss my reservation prior to arrival. When we arrived, he had everything in place perfectly and the room exceeded my expectations. My family had a wonderful time during our stay and I look forward to returning to the hotel in the near future. Thank you Charles for all of your help! The other staff members were also friendly, helpful, and accommodating. The room was clean, spacious, and comfortable and the view was perfect. The restaurant and bar were great and the service was on point. In addition, our children loved the pool, mini-golf, and game room. As you can tell, I was really happy with this hotel. What a great experience! Kudos to all. October 19, 2013
Rated 5.0 out of 5.0 by Amazing two story sweet! We were very surprised when we walked in the door and saw a flight of stairs! On the second floor was a king size bed, huge bathroom, jacuzzi, and a wonderful loft feeling with a big opening to look down and out! The suite was simply lovely! Thank you holiday inn! The staff was informative and friendly too! October 18, 2013
Rated 4.0 out of 5.0 by harborside1 Overall our stay was fine. The bed was squeaky and seemed to tilt to the middle. A couple of things did bother me: one was the smell on the way to the pool - smelled like sewage but I know it was the backwater from the bay. The other thing was a $0.25 cost for a cup of ice at the pool bar. Let's face it I was buying $8 drinks so when I needed more ice a $0.25 charge is ridiculous. The front staff was nice, we had a good meal and a good stay but we probably would not go back. October 18, 2013
Rated 5.0 out of 5.0 by Comfortable surroundings One of the pleasantest Inns we have ever stayed at. Very comfortable, everyone friendly, food good, bar right there for our nightly nite-caps, staff extremely helpful and very pleasant, Convenient to shopping, sightseeing, etc. We certainly will return. Soon I do hope. October 17, 2013
Rated 3.0 out of 5.0 by Nice Stay - Checkin not so good Staff was rude at time of check in. I made my reservation several months in advance and was confirmed at a certain rate. Once I arrived the room had increased in price and staff got rude while I was trying to explain and find the reservation confirmation on my email. Another associate started to get involved, but was really just being nosy and didn't provide any more help or support. Once I was able to locate the reservation amount the staff didn't even want to look at my phone. She told me I would need to print it out for a manager. Wow! Very out of line and combative... Check in took about 45 min to an hour. I did finally receive the correct rate, but I truly believe I was supposed to be in a different room. The rest of my stay was good. October 17, 2013
Rated 5.0 out of 5.0 by Holiday Inn - Indian Rocks FL What an amazing resort! We are local residents and had never been to this resort. The staff is super friendly. Or room was amazing. Clean, spacious, and a gorgeous view. A short 2-block walk to the beach and several restaurants. We would recommend this resort to anyone looking for an awesome Florida vacation. October 17, 2013
Rated 4.0 out of 5.0 by Wedding at Indian Rocks Beach I stayed at this hotel overnight for a wedding. The accommodations were good, I was worried about the PM noise level but it was not a problem. The staff was very helpful and the location is really nice for a relaxing afternoon and evening party October 17, 2013
Rated 5.0 out of 5.0 by Wedding trip All was fantastic. There was one thing though. The slats on windows looked awesome cape cod look BUT~~ at night with the walkway large lights room was very light at night. Could use some shades in upper part to block the light. October 15, 2013
Rated 4.0 out of 5.0 by A resort,not just a hotel! We just returned from a mini-vacation at this hotel. As Platinum members we were offered a free upgrade to a villa. Imagine our surprise and pleasure! The villa was a HUGE two story affair with a full kitchen,granite counters,new appliances,a balcony on the intra-coastal waterway and two flatscreen TVs. The master is situated upstairs while the large foldout is downstairs. Privacy for Mom and Dad! There is a full dining set, furniture group, desk and chair and on the balcony there is patio furniture outside. There is also a Jacuzzi in the bath as well as a huge walk-in shower. The hotel, which is really a resort, has a marina on the property as well as a gift shop, mini golf, a full service restaurant that offers room service, two pools, a tiki bar and sand volleyball. Now, I'm sure I missed many of the other amenities but I also noticed a large conference center and secure underground parking. This hotel is NOT situated directly on the beach but it's only a short walk using those sticks that protrude from your rear that God gave you. We thoroughly enjoyed our visit. Nick waited on us at the tiki hut and Sam brought us my birthday dinner. October 14, 2013
Rated 5.0 out of 5.0 by comfortable bed and great view. Stayed in the King bed suite and it was great. private balcony on the intercoastal, full kitchen, would have loved to stay longer. The staff was freindly and very helpfull. October 4, 2013
Rated 5.0 out of 5.0 by Great staff: Staff was always helpfull.The only problem was with wi-fi staff was able to help us get on.Service by all personal was great. October 3, 2013
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