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Rated 3.8 out of 5 by 53 reviewers.
Rated 5.0 out of 5.0 by Friendly staff I've stayed at this location frequently while working in the area and have been very pleased each stay. The rooms are always clean as well as the general appearance of the property. The front desk staff are always friendly and helpful and Jessica at the front desk always laughs at my stupid attempts at humor, which means a lot... I've been well pleased with the dining when I chose to eat in and have not had a bad meal at Harrigans. Cheryl, the waitress, always has a smile and I have always received prompt friendly service. February 12, 2014
Rated 1.0 out of 5.0 by WORST Holiday Inn EVER II I thought my last experience at this hotel was the worst, I was wrong. This time the guy at front desk was even rudder than last time. But the worst part was the BLOOD on shower curtain, poop stains in toilet and public hairs in bed. My company pays for hotel so that is why I stayed after last visit never again. When I called front desk about blood and dirty toilet was told they were sold out funny less than 15 cars in lot, plus bar tender told me later they only had like 25 rooms booked that night. I ended up just sleeping in the chair because for some reason I couldn't get different room or clean sheets for my bed. How can they call themselves a Holiday Inn it is a disgrace to the name. I have also been waiting almost 72 hours to hear from someone about my last visit was told I would hear back within 48. That is how little this hotel cares about its guests. Holiday inn would do great to get rid of this hotel or just bulldoze it would be the best. February 12, 2014
Rated 4.0 out of 5.0 by Front desk customer service is outstanding! I was staying in town for business and got a great rate for the room. front desk customer service was excellent. I was coming in and out every weekend and they made it a point to try and get me a room in the same area each time as well as with the same room requests. The food was decent but there wasn't much to choose from. The pool looked really nice especially in the large atrium area. There was so much room for activities! The ceiling near the pool was leaking in one area however it seemed to be taken care of. The gym area was pretty small but it was better than nothing. All and all I would have my family stay here in a heartbeat. January 14, 2014
Rated 4.0 out of 5.0 by Clean and comfortable The room was clean and the beds were comfortable. The staff was very friendly. December 31, 2013
Rated 5.0 out of 5.0 by Outstanding service! I've stayed in hotels all over the world and Holiday Inn have always provided good service, but I have to say the staff at Indiana were exceptional. The welcome I received and the service I received throughout my stay really made all the difference and I almost forgot I was thousands of miles from home. So a very big thank you to Jessica and all her team...and to Anita for helping me through my Jet lag! If anyone needs to know how customer service should be done, bring them to Indiana and observe....I will be returning for sure. Thanks again and have a wonderful Christmas and New Year. Jon. December 23, 2013
Rated 5.0 out of 5.0 by Nice Stay I always have a plesant experience staying at this location. December 16, 2013
Rated 5.0 out of 5.0 by Clean and Quiet Food was great. Indoor courtyard was very relaxing with indoor pool and fitness center clean and accessible. December 3, 2013
Rated 4.0 out of 5.0 by Nice hotel; one side's better than the other Everything was fine. Staff was very helpful. We've stayed here probably half a dozen times, and the only downside this time was the noise from Indian Springs Rd. and the fact that there's no easy way to get to the lobby from there. November 27, 2013
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