Rated 3.8 out of 5 by 47
Rated 2.0 out of 5.0 by Gene21 Good value with qualifications
I am a regular customer to Holiday Inns in the northeast and was very disappointed for my stay at this property for the first time. Most of the Inns I have stayed at are updated and warm and inviting.
This hotel needs updating. It is very inconvenient for any traveler to enter second floor with not one elevator in the building. On top of that the security is suspect with the rooms having curtains that do not cover the window completely. Why would there be windows looking out to a hallway? I would suggest taking out these windows and add an elevator an automatic doors to the front entrance.
November 26, 2012
Rated 3.0 out of 5.0 by badmire Hotel is good but dated
I would suggest at a minimum improving the linens and toiletries offerings especially for Priority Club Members. I received only an offering for free breakfast, 500 points or a free drink at the bar.
The hotel needs to consider upgrading the bedding. It was ok but not fantastic.
November 19, 2012
Rated 1.0 out of 5.0 by Painstructor Worst stay
Worst stay I've ever had there. Never reconized as Priority Club member. Whole motel STUNK. Never recieved bonus points for not using services. Stay left a lasting impression. NOT GOOD. Would stay in my car before I would stay in your motel the next time my work sends me to Indiana....
November 3, 2012
Rated 4.0 out of 5.0 by KASDHS Mr.
Loved the rate with my military discount. Room a little small and uncomfortable for the 4 of us. Wish you had a continental or complimentary breakfast like other hotels we stayed at in Indiana. Our 8yr old grandson enjoyed the heated pool, but we wished you had a whirlpool or hot tub for us adults!
November 2, 2012
Rated 5.0 out of 5.0 by Libra2 Excellent Stay!
My family and I enjoyed our room and all the staff was friendly and courteous. We will definitely be back. Looking forward to the next time. Keep up the good work!
November 2, 2012
Rated 1.0 out of 5.0 by SMB9 All around bad
Screwed up my reservation, gave me the wrong room, made me pay for breakfast even though I'm a platinum member, then banged on my door when I told them I was checking out early. Never again will I or my co-workers stay here....
October 29, 2012
Rated 3.0 out of 5.0 by Paul10 A college reunion weekend
Very friendly and efficient front office staff. Bathroom cleanliness did not meet my standards. Shower curtains stained inside and out. Mildew in shower. Crud at base of toilet. If the staff at checkout had asked how my stay was, I would have told them and i would not have written this review.
October 26, 2012
Rated 5.0 out of 5.0 by Pegis Problem resolved quickly
During our stay, there was a problem, with an adjoining room - the occupants left their dog in the room and went out. The dog decided to let everyone in the Inn know she/he was there.
A call to the the manager on duty was handled promptly, first offering a change of rooms, and then making numerous phone calls until the owner could be located.
Although a situation such as this is never desirable, I thought that the Manager on duty (I'm sorry that I don't have her name.) handled this situation both efficiently and effectively.
October 17, 2012
Rated 3.0 out of 5.0 by petrolady Room
Rooms were not that clean and quite dated. I was surprised since my previous experience with Holiday Inn/Holiday Inn Express has always been wonderful. The housekeeping staff was very nice and went out of their way to assist, but I felt that the front desk staff did not. I understand they are in the midst of construction on parts of the hotel. I personally feel that this property has great potential and needs the updates and more of a newness feel. Some of the towels were bare thin too!
October 7, 2012