Rated 4.2 out of 5 by 89
Rated 5.0 out of 5.0 by Bccs Staff at hotel were very nice and helpful
Only stayed one night but it was great.Room was very clean, towels in bathroom soft and did not smell like heavy detergent. Bed very comfortable. The food in the restaurant was unbelievable . Could not have asked for a better stay.
January 18, 2014
Rated 2.0 out of 5.0 by Abscam Noisy heater, funky smell and bad food.
As soon as you step off the elevator getting to your room you get this really pungent odor lingering in the hallways. Not nice at all. We didn't get much sleep due to the racket coming from the heater which cycled on and off all night every couple of minutes. But if you turn it off, the room chills down fast during the Johnstown winter. The restaurant is pretty expensive considering that the food is dreadful. Do not order a pizza here! Worst pizza I ever had. But all the people are very nice and the service was good. They just don't seem to know any better. Downtown Johnstown just keeps getting worse so that it's not a very pleasant experience. It's very run down and depressed. No people on the streets. A little bit scary, even. For the price, you're much better off staying at one of the hotels up in Richland where it's cheaper, more pleasant, and they throw in a complimentary breakfast.
January 1, 2014
Rated 5.0 out of 5.0 by MBrownh2otwn Great Inn
This is one of the nicest Holiday Inns, I have stayed at.
The rooms are clean and comfortable.
The lounge, and restaurant are a ttrue gem.
Great wine list, and a very good selection of food, not typical of a Holiday Inn.
My room upgrade, due to my Gold status, was just an added bonus.
Can't wait to get back to the area on another business trip.
December 22, 2013
Rated 5.0 out of 5.0 UN-REAL
Our stay was just that, un-real. Everything was great !. could not have been better. Thank you J-TOWN !!
December 12, 2013
Rated 4.0 out of 5.0 by Gadley18 Great service but firm beds.
I enjoyed my time here even tho they forgot my snack bag for being a member ha. But the only bad thing the beds were a little to firm.
December 11, 2013
Rated 5.0 out of 5.0 by ALMC216 The place to stay in Johnstown
Very nice room. Very clean room and knowledgeable staff. Will definitely stay again!! We requested a room away from the elevator because we like it to be super quiet and they were very accommodating ! Great job Holiday Inn!!!
December 4, 2013
Rated 5.0 out of 5.0 by cousin4 Consistent
I stay at the Johnstown Holiday Inn, Market Street due to family commitments and visits to the area. There is always a quick & pleasant check-in and the room accommodations are clean & comfortable. Would not stay anywhere else when my travels take me to this area. Just do not appreciate the parking fee. I don't understand the reason for this. I have never seen a guard in the parking lot nor is there any valet service. I would appreciate an explanation for this charge.
December 1, 2013
Rated 4.0 out of 5.0 by jacksondc Such an improvement.
This hotel has undergone extensive reno and is a joy to stay in now. Well worth the cost (normal price) and location (I love downtown hotels). Stay here.
November 29, 2013
Rated 5.0 out of 5.0 by Emberdagon Very comfortable
This hotel is very comfortable, the staff are all friendly and the rooms are clean. The pool and sauna are small but comfortable, heated and indoors. It is a bit confusing to find your way around but once you get your bearings this place is overall very nice.
November 21, 2013
Rated 5.0 out of 5.0 by MCorley Clean, modern, great location, easy access
Clean facility, with modern decor, great fitness room and pool. Nice restaurant. Wonderful bed and linens!! Friendly and knowledgable staff. I will definitely go back. I was there for a conference the service was great!!
October 24, 2013
Rated 4.0 out of 5.0 by RFMM Parking
We parked in handicap and charged $5 parking fee. Why? Very disappointed that guests have to pay for parking.
October 21, 2013
Rated 3.0 out of 5.0 by Kelvin74 Great service at front desk. "Platinum Member"
I will have to say that the service at time of check in was great. But I can't say that the room was great because of the location. I was in a King room next to the elevator shaft and you could hear the elevator going up and down all night. Sounded like I was next to an airport and jets were flying over the hotel. The lobby was very nice and clean! but the rooms could use more updating. The rooms have been updated some but comparing this hotel to the majority of other Holiday Inn's/Expresses I've stayed at, the updates are way behind. I know this location was updated a few years ago but Holiday Inn should consider making more in the near future. Also the HVAC unit in my room worked fine but it was falling apart and out of date and the water pressure in the shower was very poor. I would recommend this hotel to whoever, but I would advise you to request a room away from the elevator shaft. Plus check the room before you check in if you're not reserving online.
October 18, 2013
Rated 2.0 out of 5.0 by 3FamilyCC3 ?
We stayed the weekend in this hotel...WHY are double beds the only option? Two average sized adults cannot sleep comfortably in a double. On top of that the beds are so uncomfortable we could hardly move in the morning. There was a huge chaw of tobacco in the air conditioner and what looked like feces on the bathroom door. When the cleaning folks serviced the room they set our air conditioner to low so we came back to a stuffy and smelly room. In a town like this how can you justify the price charged?$5 per night to park in a dirty unsecured parking garage in Johnstown is insane when parking around the hotel is free and unrestricted. Save yourself some trouble and stay at the Holiday Inn Express instead.
October 16, 2013
Rated 4.0 out of 5.0 by Virginia16 Happily surprised
This was my first trip to Johnston. While driving into the area I was scared that the hotel would suffer the misfortune as the downtown has but to my surprise it was beautiful. Service was exceptional, approachable and pleasant. Pool was clean. Restaraunt was designed beautifully and service was speedy. When visiting Johnstown in the future I will be returning to this hotel!
October 16, 2013
Rated 5.0 out of 5.0 by Virgy1 1st time
Really enjoyed staying at this Hotel. People and amenities were really nice.
October 16, 2013
Rated 2.0 out of 5.0 by tull poor service
front desk-not very friendly-not very helpful-poor directions
October 3, 2013
Rated 5.0 out of 5.0 by Char17 great location
The location of this hotel is great and central for guest. You can walk to various venues .
August 29, 2013
Rated 5.0 out of 5.0 by Hunter5 Front Desk
We were there for a wedding. Had an excellent stay. The room and bed were nice and comfortable. We went to the Lounge and the bar staff were excellent. Very nice and friendly and attentive. Had breakfast both days we were there, and the service was great.
The only thing about the stay was upon checking out. The Front Desk Agent was in the back sitting in a chair on her cell phone. Not that we were standing there long, but to see that is not a good thing. She may have been new because she needed help in splitting our payment, which is no problem. But as we are walking away then she asks how our stay was. Just not a very friendly feel from the Front Desk Agent.
Other than that it was an EXCELLENT stay.
August 29, 2013
Rated 5.0 out of 5.0 by CA249 Great Visit!
My family stayed at the Holiday for my son's wedding. The staff was excellent. Kind, considerate went out of their way to make our stay comfortable. The room was very comfortable. I was extremely pleased with my stay. Thank you.
August 28, 2013
Rated 4.0 out of 5.0 by Jewelz Easy check in
Fast check in. Great location and in walking distance to our event. The bar was great and also the food. Room was clean but needed an exhaust fan in bathroom so the room wouldn't have an mildew smell.
August 28, 2013
Rated 5.0 out of 5.0 by LoisO Check Out the Package Deals
When planning our trip to Johnstown and looking online for hotels, we found the Holiday Inn offered several packages that suited our needs perfectly. During our four-day stay we booked the Heritage package - which included tickets to the Heritage Discovery Center, the Flood Museum and The Incline Plane. We booked the Breakfast package for two nights - which included breakfast at Harrigans Cafe and Wine Deck. The last night we booked the Date Night package - which included a delicious supper (with wine) and tickets to the movies. The downtown location was convenient to all the sites as well as to GrandView Cemetery where we saw the Plot of the Unknown Dead from the 1889 Flood as well. Most of our relatives are buried at this cemetery and we found their tombstones as well. The Cambria County Library, located just a few blocks away, provided a great source of information to us as we are working on our genealogy. The staff was friendly and the hotel was clean. Thanks Holiday Inn for offering these "deals" !
August 28, 2013
Rated 2.0 out of 5.0 by travelforwork Very nice staff - kind of damp
The rooms smelled a bit musty and had a weird faux citrus smell. The air freshener was over whelming - like old style mens cologne over cigarettes and dampness. There was a ladder on the roof that reached the window. Just not a fabulous place to be. Needs a little hug. Staff was very very nice in hotel as well as restaurant.
August 23, 2013
Rated 4.0 out of 5.0 by marlop Needs an upgrade on wi-fi
This hotel was fine for a brief visit to Johnstown but the wi-fi was not operational for most of our 2 night stay. This made keeping up with business very difficult when at the hotel.
August 19, 2013
Rated 1.0 out of 5.0 by jenniferH Horrible Management!!!
Rented a roll away bed and paid cash for it the next morning upon checkout. Later I saw they also withdrew the money from my bank account via my debit card. Because I was transferring money from my savings to checking as we traveled and used funds, this charge caused by bank account to overdraw! I was charged a $26 fee from my bank. They reversed the charges for the roll away bed but told me it was my fault that my account was overdrawn. After three phone calls to management and NO returned calls, I call guest relations and they agreed I was right. They contacted the management at the hotel and her response was that she was ABSOLUTELY not going to do anything about it. Guest relations said "sorry". What a way to make an impression Holiday Inn.
August 17, 2013
Rated 3.0 out of 5.0 by Cindy321 Poor front desk service
Manager failed to respond to phone call and emails. I was alone in my room and other guests were given a key and entered the room. After they were reassigned a room, my room keys would not work.
August 13, 2013
Rated 4.0 out of 5.0 by Bigcapusta A Big Boo On Parking
As a former Johnstown resident, it was always a joy to stay at a convenient downtown location and enjoy what's left of the downtown area. It does seem like an outrageous fee to charge hotel guests $5 a day for parking. Come on, is your room utilization that bad that you have to make up for it with a parking fee in a looming ghost town. Boooooo!!!!!
August 10, 2013
Rated 4.0 out of 5.0 by Karisor Comfortable rooms, no benefits being a platinum member
Over all stay was pleasant, paying for parking was unsat. As a platinum member, I ordered 2 different rooms, under my account. When we arrived, all they would give me was one bottle of water and one candy bar. They would not give my father a water bottle and candy bar, because he was not a platinum member, but the room was purchased by me.
Most Holiday inns give better perks to platinum members.
August 9, 2013
Rated 4.0 out of 5.0 by Gemm Business in a rush
I use this hotel frequently on my business travels. I arrived late, the dinning room was still opened and feeding. AMEN! Room was clean and well kept. I only wish the dark carpet would be changed out for brighter cheerful colors. (just a personal preference). The dark wood and interior is nice and rich; but it grows old in each and every holiday inn I travel too. I recommend to any traveler.
August 3, 2013
Rated 3.0 out of 5.0 by Brother1 Accommodating service
Hotel was glad to help us with early check-in for our wedding preparations. We traveled almost 3 hours so appreciated the ability to freshen up and change our clothes before the 1 pm event. Room was clean and well appointed. Very convenient to the reception hall downtown.
Did not appreciate the early knock on door of the cleaning staff on Sunday morning. Seems like that should be tied to an actual checkout event for each particular room.
Breakfast buffet food was of poor quality by the time we got to it after 10 am Sunday. Staff was friendly at all times of our visit.
August 3, 2013
Rated 5.0 out of 5.0 by Den7797 Excellent Holiday Inn
Staff was very professional and a pleasure to deal with.
July 23, 2013