Rated 4.3 out of 5 by 98
Rated 5.0 out of 5.0 by Skip9823 Great place to stay
Even on a busy holiday weekend, the staff was great, the location as a whole was clean, just a great travel experience
December 2, 2013
Rated 5.0 out of 5.0 by traveldog29 Great service!
The hotel was clean and well cared for. The manager was very accommodating as I was traveling with my dog and made an exception to accommodate us. In all a great experience and will definitely stop by when I drive thru Indy again.
November 27, 2013
Rated 5.0 out of 5.0 by Samson24566 Great stay and accommodating staff
Room was clean, staff is friendly and the food tasted great. Will be back again!
November 20, 2013
Rated 5.0 out of 5.0 by tripod Comfortable hotel in a great location
I visited Carmel for a business meeting and was pleasantly surprised to see this hotel nestled in a corporate park away from the hustle and bustle of the town. The hotel did not seem very busy which was a plus because the hotel staff were welcoming and helpful while not being overwhelmed with guests. The lobby and rooms were clean. Elevators needed some minor upkeep but it was not a big deal. Breakfast buffet at the restaurant was also good and the staff were helpful, courteous and attentive. I would definitely recommend this hotel to travelers and commend the staff for their excellent service.
November 16, 2013
Rated 4.0 out of 5.0 by Oakmont1973 Personal review
Good solid facility and I will stay here again if needed
November 11, 2013
Rated 5.0 out of 5.0 by Bob8880 Bob8880
Amazing staff!!! Friendly, helpful, and make you feel valued. Room was clean, spacious, and comfortable. The restaurant staff very prompt and food good.
November 6, 2013
Rated 5.0 out of 5.0 by SassyB5 Hot Water
This usually isn't a problem but the water in my room was unbearably HOT!!! I had it set on cold to make it tolerable and I'm a person that likes hot showers.
November 2, 2013
Rated 2.0 out of 5.0 by Weddingplanners Mixed Feelings
We had planned this trip over several months with the staff. This trip was for my daughters weddings and we attempted to reserve a block of rooms for our guest. The staff was very helpful before the event and worked with our guest to get them reservations in our block. The day our guest were to arrive we gave the front desk gift baskets to give to our guest as they arrived and were ensured that they would be handed out correctly. That was when the problems started. Our guest arrived and they were spread out between three floors, not in a block. The staff did work to correct the issue but this did not occur until after one guest was checked in and settled in a room. Since this guest was older we chose not to disturb them with a room change since they have been traveling since 4:30AM. As other guest arrived they were not given their gift baskets and when they went back to the desk there was no apology. This was very upsetting since we planned months in advanced and was told that the gift baskets would not be a problem. I was very disappointed. I must say if it were not for the waiting staff at breakfast, Blaine and Martha, I would have rated this visit as poor. Blaine and Martha were excellent. They helped our guest and made everyone feel very welcome and special. We created breakfast certificates so that our guest's breakfasts were charged to our room and Blaine and Martha did not have any issue with this request. Again they were fantastic.
Overall, the hotel is nice and comfortable but if you have special requirements I would suggest you try somewhere else. If you want great service at breakfast this is the place to be.
October 29, 2013