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Rated 4.3 out of 5 by 231 reviewers.
Rated 5.0 out of 5.0 by An excellent choice for a stay! I needed a quiet retreat to study for an exam the next day... perfect choice! Quiet, clean, great lounge and food, friendly staff! STAY HERE - you won't be disappointed. October 18, 2014
Rated 4.0 out of 5.0 by Overall a very nice stay each time we've traveled through INDY Pretty property, nice beds, quiet and clean room. Very comfy bed. TV too quiet for many channels. Breakfast just average and HAD TO PAY. We usually stay at HIE which has free and better breakfast, so we assumed that would be the case with HI. Our mistake. No USB charging connectors in the room. Needs updating. Overall a very restful stay. October 17, 2014
Rated 4.0 out of 5.0 by Kinda Strange Attitude by Front Staff The person waiting on me, late in the evening, seemed overly stiff and professional. I was obviously not dressed like a businessman and arrived in the late evening, not when others would have checked in. My wife and I were travel by RV van, across the country on vacation. I had the expectation that I would be treated "gently" and with efficiency. What I sensed instead was a stiffness and ultra professional attitude that I was not expecting at a "Holiday Inn". Yes it was Indianapolis, where expectations are probably high, leading to the front counter experience, but it just seemed strange to me, especially when I was obviously tired and seeking a nice interface, late in the day. I'm not being overly critical, just stating what I experienced. The room was excellent and the room staff does nice work. It just needs an adjustment at the front desk. October 16, 2014
Rated 5.0 out of 5.0 excellant night stay This Holiday Inn by far is one of the best that I have stayed at.The intire staff at this location was courteous interior and exterior was clean. The beds were comfortable . October 16, 2014
Rated 5.0 out of 5.0 PEOPLE MAKE THE DIFFERENCE Everyone at the Holiday Inn in Carmel were true hotel professionals. But more important, they were guest oriented individuals. Each had a smile on their face, regardless of what was happening around them. Each was friendly, willing to listen to and assist all guests and their requests. October 15, 2014
Rated 5.0 out of 5.0 by Great place to stay in the Carmel area. We stayed for a week and were very impressed with the property, staff, amenities, and our room. I'd definitely recommend this location to friends and family. October 14, 2014
Rated 5.0 out of 5.0 by Nice place to stay One of the best Holiday Inns I have stayed at. Nice little courtyard to enjoy a cocktail and the evening sky October 14, 2014
Rated 3.0 out of 5.0 by Beautiful but with some issues This was a very beautiful hotel. The staff was very good at check in; showed us how to get redemption from our Priority Club, and we were able to get one night free. We were surprised that the breakfast times were given as usual: 6-10 during the week; 7-11 on weekends. But they were not complimentary as at most Holiday Inn Express & Suites. The cost to buy the breakfast was $12 or so. I'm sure it would have been worth it , but it was too costly for us. The biggest problem we had was noise outside our window. We were next to the pool, so may have been the pool vent. We weren't in the room much until bedtime, and it was a very droning noise. I was unable to sleep. The hotel staff was willing to solve the issue by moving us to an upstairs room, but, it was 12:30 a.m. - 1 a.m. and we did not feel we could do that. They brought me ear plugs, but that didn't work. So, I didn't have a good nights sleep. We were able to move to another room the second night that was quiet. We would stay here again, but be careful about the room location. . October 14, 2014
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