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Rated 3.8 out of 5 by 85 reviewers.
Rated 4.0 out of 5.0 by Enjoyable stay We enjoyed our two nights at this hotel. The room was clean and the king-sized bed was comfortable. We especially liked the good quality, solid furniture in our room. The bathroom was also clean with everything that we needed being to hand. Breakfasts were excellent with a good variety of dishes on offer. All the staff with whom we had contact were friendly, polite and helpful. We shall certainly stay at this hotel again, and can recommend it to others. August 28, 2014
Rated 2.0 out of 5.0 by No free WIFI and no Bacon We were shocked to discover we had to pay £14/day for internet connection, the rooms had cobwebs and spiders in the corners, which if you knew my daughter is a disaster!!, I had to dispose of them all out the window, At breakfast the tables weren't cleared between courses and they ran out of bacon at the self service, the staff were unaware as they were too busy chatting. August 28, 2014
Rated 5.0 out of 5.0 by reception staff. Excellent staff on reception. They were most helpful when most needed. August 19, 2014
Rated 3.0 out of 5.0 by Friendly staff Staff were friendly and doing their best. But breakfast time was a bit of a lottery as to what was available. Food was running out faster than it was being replaced. Seems that they needed another couple of members of staff. August 7, 2014
Rated 2.0 out of 5.0 by Herd of elephants pogoing overhead I have stayed at many Holiday Inns over the years, including the Ipswich Orwell, but I'm afraid this visit didn't do them justice. The outside of the hotel is looking shabby and the rooms, which seemed so nice and clean the last time I stayed, looked worn and tired. We also found our bathroom dirty. It was also very hot and noisy. The people upstairs sounded like a herd of pogoing elephants and appeared to be having some sort of party until 3.30am which was ironic as it was the first time our daughter had slept until 3am in her own cot but we were kept awake by them instead. On the plus side the child travel cot provided was very clean and looked new and when we closed the curtains it was pitch black. August 6, 2014
Rated 5.0 out of 5.0 by Great short stay Good stay, stayed in mant Holiday Inns and always found them to a good standard, get what you pay for August 4, 2014
Rated 5.0 out of 5.0 by Ipswich stay A one night stop over to break a longer journey. Can recommend this site for a stay. Reasonable location, near to A14, not too far from town centre. Food good Hospitality from staff good Would stay here again if we were in the area. Holiday Inns always appear to be good value for money July 31, 2014
Rated 4.0 out of 5.0 by Better than the location This was the first time we'd stayed here - in the past we've gone for the hotels with more attractive locations, but just for one night's stopover, we thought we'd give it a try. Great hotel, friendly staff. The duty manager was Wayne, a really positive, customer focused and energetic guy. We had a relaxed (and relatively healthy) evening meal served by Connor, who also helped us out with some location directions for the following day, the following morning Tony was mega friendly at breakfast time. So - it was a first time stay for us, but we'll stay here again. If you do want to use the gym - it's an arrangement with the (David Lloyd?) gym just down the road. July 25, 2014
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