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Rated 4.3 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by Attentive Staff Couple of very small problems with room were sorted in minutes. Very spacious room with more than enough facilities. Every member of staff was attentive,from check inn to check out. They are all indeed a credit to I.H.G. My room number was 104. February 20, 2014
Rated 4.0 out of 5.0 by comfortable stay for a couple of nights stayed here for 2 nights to attend a friend's funeral. Twin standard bedroom small and overcrowded with furniture, can do without a big desk and chair plus 2 arm chairs. There is only one bed side table between 2 beds which does not help Bath/shower room very small and again very conjested. Staff excellent and very helpful. Food satisfactory and parking facilities excellent Would recommend for short stays February 20, 2014
Rated 5.0 out of 5.0 by Dave Beeson's Stay Having already stayed at previous Holiday Inns, I was glad that this hotel met my expectations. I thought the food was a little pricy, but excellent quality. February 19, 2014
Rated 5.0 out of 5.0 by Hagen S. Ich habe das Hotel schon sehr oft für meine Dienstreisen genutzt, dass Personal ist immer sehr Professionell und Freundlich. Das Hotel entspricht meinen Erwartungen und kann jederzeit weiter empfohlen werden. February 17, 2014
Rated 4.0 out of 5.0 by Good stay With a few tweaks this could have rated as an excellent stay and probably far better than expected at a Holiday Inn. Food was surprisingly good, staff on the whole friendly and room adequate February 13, 2014
Rated 5.0 out of 5.0 by Excellent All excellent save for the coffee in the lounge! Really enthusiastic and helpful staff February 12, 2014
Rated 4.0 out of 5.0 by Nice hotel, but a little shabby We have stayed in this hotel a number of times over the past 7 years. We have always been happy with our stay, and the one time we weren't it was sorted out to our satisfaction. The rooms are now a little tired and the furniture shabby - in the room we stayed in this time, the one 'comfy' chair had damaged upholstery. (We were in an 'executive room', and previously there have been two comfy chairs, but there was only one on this occasion). The wooden shutters, whilst good at keeping out the light, are noisy! The staff are friendly and helpful, and the food is good. Breakfast could have a little more selection for the 'continental' section. We would stay here again if we were visiting Ipswich again. February 6, 2014
Rated 4.0 out of 5.0 by Holiday Inn Ipswich Fit for purpose but bathroom maintenance and cleanliness very disappointing. Bar and Restaurant as expected for this standard of hotel. February 5, 2014
Rated 3.0 out of 5.0 by lovely hotel excellent staff but hard beds lovely hotel, fabulous food, breakfast excellent, so much to choose. dinner fabulous we had 3 course meal and it was delicous, The s taff were very friendly and helpful. But the beds,mattresses were rock hard and i did not sleep for 2 nights February 2, 2014
Rated 5.0 out of 5.0 by great service, sky sports in bar Staff friendly comfortable room- large TV Good night sleep Breakfast good choice even black pudding with the fry up Gym looked good but no opertunity to try February 2, 2014
Rated 3.0 out of 5.0 by slow service Incredibly slow to check in and check out! Bar service was even slower! Problems with shower which I reported. January 31, 2014
Rated 4.0 out of 5.0 by Super welcoming and professional Check-in Welcoming and efficient check-in staff, same can be said about check-out. Room and bathroom were very clean. Bed could have been a little less hard, nothing a matress topper wouldn't fix. As ever, the doors to other rooms close very hard and make considerable noise. This is not uniquie to this hotel but as it was so quiet the doors closing seemed very loud. Pool changeing rooms very tired but pool area fine. As a female traveller i felt safe. January 30, 2014
Rated 4.0 out of 5.0 by Lovely staff! I've been a regular guest at a different Holiday Inn for many years and I'm used to being well cared-for during my stay by a team who now know me well - to find an equally warm welcome and levels of personal attention from a staff I've never had contact with before was a really nice surprise. I speculate that the wheelchair-accessible room might be a little less frequently occupied as there were a few signs in the bathroom of a gentle build-up of grot despite it obviously having been cleaned well since its last occupant. It might be a good idea for a room that hasn't been let for more than a week or so to receive a once-over before it's stayed in. As a user of a large electric wheelchair I found the system of tiny lifts to take me up and down two and three-step level changes really frustrating and fiddly - I couldn't use them on my own and they moved extremely slowly. Users of large, heavy powerchairs may want to check the weight limit with the hotel as many bigger chairs and users together will be over the safe loading limit (250kg, I think) for these lifts. I really, really wish that Ipswich could join the select group of IHG hotels which have an accessible room outfitted with a ceiling track hoist - this would have transformed my stay, given me access to the bath and guaranteed my return on at least 3 further occasions in the next 3 months. January 30, 2014
Rated 4.0 out of 5.0 by returning for the third time we stayed here for the third time and it has always been very nice. The only criticismthis time was at breakfast when it seemed a little disorganised. We had to ask for tea and coffee, no plates at the servery, no bread for toast and they had run out of croissants. We just felt we were constantly asking for things. Other than that it has always been a friendly and helpful hotel just third time lucky for us was a little disappointing. January 29, 2014
Rated 5.0 out of 5.0 by Good overall value and stay Reception and restaurant staff friendly and helpful: leisure staff not quite as welcoming. Excellent value for couples and family stay. Breakfast was unrushed and good variety of food and drink: again staff were helpful to accomodate large party and children. Bar food more variable, some good quality, some not! January 29, 2014
Rated 3.0 out of 5.0 by Thursday Night ..... Must normally be a quiet night in Ipswich - we decided to have a drink at the bar while we decided what to eat - and overheard the news that the burgers were off the menu as they'd run out - no problems we thought, the rest of the menu looks good - but on arriving in the restaurant, where there were only 3 other tables occupied, we found out that not only were burgers non-existent, so was the duck, the chicken and the dessert that I was going to compensate myself with. to add insult to injury, the complimentary coffee pot was empty too the following morning - needless to say we skipped breakfast! I'd recommend a better stock management system ? January 27, 2014
Rated 5.0 out of 5.0 by Service The hotel is in a good location, great service and friendly staff January 27, 2014
Rated 5.0 out of 5.0 The best Weekend Yet I've been in a view hotels with my wife, We like to take a break from this life... And this time i could say I had the time of my life. Very relaxing mood, no noises in the hotels, and we loved the pool and jacuzzi. we also liked the ambient of the Bar very Smooth. We recomend to anyone... January 22, 2014
Rated 5.0 out of 5.0 by It's not luxurious but it ticks all the boxes I stayed in a room with my two kids. I had double bed, their sofa turned into two separate single beds. Very neat. Bathroom is small but so are we - it has bath, shower, sink and loo - perfectly adequate. Tea/coffee facilities, trouser press. We got dinner brought to room - very swift, good choice of kids food especially. Favourite thing tho was the pool - we got up early to be there for 6.30 opening and it really made our stay (they are only 7 and 5 and they loved it). It's not a huge pool, but half is devoted to serious laps - you can comfortably fit about 6 people swimming lengths in all. Breakfast buffet was fabulous - everything you can think of including a pancake machine. We got breakfast included and we certainly got our money's worth. Clean, salubrious, good value and a pool too. Really pleased. January 20, 2014
Rated 4.0 out of 5.0 by Good value break Stayed for the night with friends and toured the local area. Had stayed here before on business so knew what to expect. Hotel was fairly empty and we got a very cheap B January 15, 2014
Rated 5.0 out of 5.0 by bed was lovely The pillows spoilt our sleep they were to flat. Even folded over wasn't enough. So our sleep was very broken. But otherwise loved it January 14, 2014
Rated 3.0 out of 5.0 by Food and services I spend 6 weeks in the hotel.First week was very good. but after that food was not well cooked some were still raw, service was not professional. January 14, 2014
Rated 4.0 out of 5.0 by Very Clean Very clean hotel and freindly staff. Very small room service portions and bar drinks expensive but that was the only issue. Will stay again, overall very happy. January 14, 2014
Rated 4.0 out of 5.0 by Better than I expected !! Pleasantly surprised at this hotel and would definitely recommend it to my colleagues. January 11, 2014
Rated 5.0 out of 5.0 by great stay very good staff great hotel good staff and lovely breakfast reception team where excellent sorted every thing very easy breakfast was very good nice choice and all very fresh good location easy to get to nice and close to motorways but far enough away to be quiet and not too far from town centre shops and restaurants very close by overall a great stay and will return as soon as possibble January 10, 2014
Rated 5.0 out of 5.0 by Freindly staff , good food Good comfortable room, freindly smart staff, breakfast well cooked and presented . Peter Beccles Suffolk. January 9, 2014
Rated 2.0 out of 5.0 by Friendly staff but small rooms My wife and I stayed two nights to attend a family wedding. The room was small and we could not lower the temperature in the room without opening the window. The A/C was set centrally and inspite of setting the temperature low it kept pumping out hot air! The bathroom was extremely small and one of the spotlights was not working. It did not get fixed in the two days we were there inspite of complaining within the first hour. January 8, 2014
Rated 5.0 out of 5.0 by A pleasant stay We stayed for 2 nights just before Christmas as we were visiting family in the area. On the second night we were unable to use the bar and lounge area after 7pm as there was a very large corporate Christmas event. However we ate an excellent early bar meal and retired to our room to watch a film. We had asked for a quiet room and although it was a long walk to get there we never heard any disturbance from the event. Asking for a quiet room when booking is a good idea as we were upgraded to a better room at no extra charge. Our only criticism of the room was the size of the bathroom, which was very small, a large person would have difficulty. Although the restaurant was very good, the bar meals are also good and much cheaper. A very friendly hotel, we would definitely stay there again. January 6, 2014
Rated 5.0 out of 5.0 by Excellent all round stay From the moment we arrived we couldn't have wished for better care, especially the receptionist Sue and the duty manager , (I think her name was Monica. ) ? Very good value, excellent food and we will certainly pay a return visit January 5, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Very nice hotel. Nice swimming pool, good breakfast, very nice bed. January 5, 2014
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