Rated 4.2 out of 5 by 262
Rated 5.0 out of 5.0 by AS34 Overall Excellent Service
Excellent, Very Satisfying, Very Relaxing, Friendly staff and good ambience
June 2, 2013
Rated 5.0 out of 5.0 by Jonathanat38 10 out of 10
At this hotel I like the really friendly staff, top class service. The staff were polite and always remembered my name. The staff were very helpful. There was a gym and a pool included with my room rate which I really look forward to using the next time I stay there, The room had a really big screen tv and the sofa in my room was really comfortable. The shower stayed hot the whole 10 mins I was in there for. I liked how I could park my car securely and close to my room. The hotel was very spacious in the corridors, I prefer that to a small cramped hotel. The carpets and wallpaper / paint were really pleasing whilst I looked around. It had a homely feel where I felt welcome. Since using several hotel chains I have been looking for a replacement group and I hope I've found it with Holiday Inn.
May 26, 2013
Rated 5.0 out of 5.0 by Kenwood22 A fabulous time
I enjoyed my stay at this hotel .We had received a warm welcome. Our room was lovely. And beds was comfortable.
May 24, 2013
Rated 4.0 out of 5.0 by patricia104 a tired hotel
as above, but saying that we found the reception staff, bar staff and cleaning staff very pleasant and helpful, think inter net charges for such a large hotel group should be free, but that is just my opion, over all holiday inn is good value.
May 24, 2013
Rated 5.0 out of 5.0 by Alex1uk Great Staff
The hotel itself isn't luxurious, but the members of staff made us both feel very welcome. Check in was quick and efficient, all our extra requests were done with a smile and very fast.
Breakfast was very good, those ladies deserve a pay rise as they were very attentive with the guests.
The room was the usual Holiday Inn standard, but is looking a bit tired. I liked the huge TV and the wooden screen by the window.
They have some very good B&B packages so it's good value for money.
May 23, 2013
Rated 5.0 out of 5.0 by Paolo64 PLEASANT AND RELAXING STAY
I was at Holiday Inn Ipswich just for one night, Every was excellent: Room, Bathroom, Lobby, Restaurant and Staff.
To recommend. Will be there again next time.
May 22, 2013
Rated 5.0 out of 5.0 by mark3009 Worth a visit!
Fourth stay at the Holiday Inn, Ipswich. Friendly helpful staff, Great leisure facilites and comfortable quiet rooms. Recommended.
May 13, 2013
Rated 4.0 out of 5.0 by Penny51 Great staff
As always Holiday Inn Ipswich the staff make one feel welcome and even remember ones name. Fab!
May 7, 2013
Rated 2.0 out of 5.0 by Brian1968 Not the best
I had booked 8 rooms through the priority club and when I arrived they did not recognize me as a priority club member , the room I was given was so small it was big enough to swing a cat , the Bar staff were friendly and polite but the staff in the breakfast area wasn't , I had my 12 year old son with me and he wanted to make is own pancakes but despite telling the waitress numerous occasions and she promising to refill the machine she didn't leaving my son disappointed , you had to ask numerous times for tea and coffee and then the waitresses were very snappy as you were asking numerous times, overall probably the worst experiance I have had at any ICHG hotel I've stayed in and I'm in them 3 nights a week , I hope my next stay booked through the priority club for my sons Birthday is a much better experiance at a Crowne Plaza.
May 2, 2013
Rated 5.0 out of 5.0 by sue48 Although by busy road very quiet, would certainly stay here again when in the area
From welcoming glass of wine through to a great breakfast and comfortable room, although both fought over who got the firm pillow as liked the soft better. Only marked food as good as only had breakfast and a sandwich which were both very good. Would certainly stay here again if in the area.
April 29, 2013
Rated 4.0 out of 5.0 by mariaterisa ALWAYS GOOD VALUE
HAVE STAYED HERE MANY TIMES OVER THE LAST 5 YEARS AND IT IS OF A GOOD STANDARD. THE ROOMS ARE COMFORTABLE AND WELL APPOINTED. THIS YEAR FOR SOME REASON THERE WAS NO MILK ON THE TEA TRAY AND I HAD TO ASK FOR SOME. ALSO A GLASS I USED ON THE FIRST DAY WAS NOT WASHED OR REPLACED. THE BATHROOM WAS VERY SMALL AND I'M GLAD WE ARE NOT TOO FAT OR WE WOULD HAVE HAD TERRIBLE TROUBLE GETTING IN AND OUT!!
THE BREAKFAST IS EXCELLENT AND THE RESTAURANT STAFF ARE TOO.
WIFI IS AVAILABLE BUT PRICEY!!
April 19, 2013
Rated 2.0 out of 5.0 by BFG56 Small room tired hotel
Not up to the usual HI standard the rooms are a quart squezed into a pint pot.
The hotel corridors look tired and drab
The swimming pool had 2 consecutive aqua classes taking up the whole pool between 7 and 8.30 pm not good planning.
Food was just about OK
Staff were very friendly and helpful.
April 16, 2013
Rated 4.0 out of 5.0 by Penny51 Great staff
Receptionists are always very welcoming. Restaurant staff are very mindful of someone on there own!
April 14, 2013
Rated 5.0 out of 5.0 by Rog24 Fantastic Service
We had a wonderful saty ay this hotel. The staff are excellent and could not have done more for us. They were all exceptionally helpful at all times. Our room was beautiful and kept very well during our stay. We have stayed at a number of Holiday Inn Hotels and would recomment this as the best.
April 13, 2013
Rated 5.0 out of 5.0 by KatieR89 Super nights stay
Fabulous time swimming lengths in the pool while the sun flooded through the glass windows.
April 11, 2013
Rated 5.0 out of 5.0 by Avers A very pleasant stay
Hotel very clean. Staff gave an excellent service and food very good. Although the rooms were quite small they were comfortable. Would recommend this hotel to others.
April 11, 2013
Rated 5.0 out of 5.0 by Cachito Very good hotel
Is a very nice hotel with all the services i need for my stay
April 7, 2013
Rated 5.0 out of 5.0 by Lynette49 Very clean,comfortable and welcoming
Staff extremely friendly and helpful especially Rachel the manageress and her team of staff in the food lounge.
Would recommmend the Holiday Inn experience.
April 3, 2013
Rated 3.0 out of 5.0 by Plebite Just your average overpriced UK hotel.
This place has generously sized rooms but small bathrooms.
It would be value for money if the price was dropped by £10 per night and the Wi-Fi was free.....both of these things are extremely unlikely to occur anytime soon!.
April 1, 2013
Rated 5.0 out of 5.0 very clean room and nice food
had no faults with room or food, i work as a head housekeeper at a hotel in norfolk and i was very impressed with the cleanliness of the rooms
March 19, 2013
Rated 5.0 out of 5.0 by Chrismal Great Hotel
Received a warm welcome on arrival. All staff very friendly and sociable. Room was spotless and had a good nights sleep. Only stayed overnight so did not partake in any meals. Would certainly recommend this hotel and will definitely book again when in Ipswich.
March 19, 2013
Rated 4.0 out of 5.0 by Yorkie1 Good nights sleep
Hotel good staff very helpfull and a good nights sleep.
What more could you ask for.
March 6, 2013
Rated 4.0 out of 5.0 by martinadob Very Good
The hotel was clean and tidy, The meal vouchers were very good value for money
My only fault would be that the changing room for the leisure club was very cold, especially when you come out of the pool.
March 2, 2013
Rated 4.0 out of 5.0 by Commando Comfortable
Generally I found my time at this holiday inn to my liking I found the staff polite and if available they would up grade me as i am a platinum member , some holiday inn hotels do not always do this even if there is availability
The only negative point is the decor in the corridors and
the rooms , needs up dating and may I say as a platinum member in a number of holiday inns you can choose your newspaper for some reason you get the eye or independent at .this one why?
March 1, 2013
Rated 2.0 out of 5.0 by Gasto Don't use this hotel if you need three in the room!
It was one o'clock in the morning when we returned from a birthday party ( to late to reqest a change) when we noticed the sofa bed was at a strange angle when we got into the room, when we looked underneath several of the springs were missing,, so ended up with a rubbish nights sleep
The free wifi in public areas did not work, when I enquired at reception they said there was only six items allowed access at any time so it was probably people's phones!
The best point was the breakfast which very good
February 28, 2013
Rated 5.0 out of 5.0 by Rowans STAFF TAKE GREAT CARE
Never been to Ipswich before but directions very clear. Welcoming check in, bar meal service excellent with good food.
Room very clean and tidy but beware of bathrooms they are so tiny you have to twist your body to get in. There are larger rooms available - make sure you check when booking.
Restaurant service perfect and it we have to complain at all it is because the meals are very large but excellent quality and value. Room very quiet with comfortable beds.
Breakfast good and again very good and friendly service.
Reception friendly and efficient.
First rate stay.
February 18, 2013
Rated 4.0 out of 5.0 by Armesda Nice bedroom, small bathroom
Good stay, nice comfortable, quiet bedroom although the bathroom is tiny. The service, food and cleanliness was good apart from being woken up by a chambermaid at 745 on a weekday morning! As they entered the room they could see the curtains were closed and it was still occupied so they went away. At 815 they tried again and still found the room to be occupied. They then decided to start vacuuming other rooms within the area. Not really what you would expect? Why do they start work at 730 when check outs at 12?
February 17, 2013
Rated 5.0 out of 5.0 by Jeff35 Ipswich Holiday Inn
Great stay, some minor mistakes with the food orders but everything was sorted out, really nice food credit to the chefs who get very little recognition.
February 1, 2013
Rated 5.0 out of 5.0 by Toddles Happy Holiday Inn
The girls on reception remembered so many things about meal deals, etc, they were brilliant. Used the steam room, sauna and swimming pool - a great resource. Had a very nice evening meal. All staff helpful, friendly and approachable. A very accessible and convenient car park. Only downside is no lifts. We were on second floor, but, our overnight bag was not heavy.
February 1, 2013
Rated 4.0 out of 5.0 by Bardie Good service
Service is one of the best in the region. I enjoyed the gym, the pool, jacuzzi and steam bath, and of course the meals. The staff are friendly and they give due recognition.
January 31, 2013