Rated 4.3 out of 5 by 38
Rated 5.0 out of 5.0 by Geo99 Great Customer Service
I don't think people write enough when the staff at a hotel go above and beyond for their customers. We were extremely impressed with the level of customer service from the staff. We arrived late Friday evening for a stay and at check in we had requested a late check out due to a ultra trail running race (50K) we had the next morning. The staff were so accommodating that they immediately offered to extend our check out to 3pm the next day. This allowed us enough time to get back to the hotel after our race and shower before we headed home. We would definitely stay here again and the room totally met our expectation. Thank you.
November 19, 2013
Rated 3.0 out of 5.0 by Tkoo Wifi isnt very good.
The room was clean and decent. Wifi, which I needed to plan the rest of my trip, didnt work well. (I was using my phone.)
October 30, 2013
Rated 4.0 out of 5.0 by deacob04 Good Service
Front desk staff was friendly and helpful. Riley helped me with taxis and limos
October 16, 2013
Rated 2.0 out of 5.0 by Carl46 Room was just ok
Room was small & had no microwave (which was requested ahead of time). Original pillows were terrible. Messed up our necks until we requested different ones the next day. No elevator, so we packed all luggage up to 2nd floor. Weren't told this ahead of time about the elevator. No continential breakfast. Just a restaurant that was ok. But was just another expense for us. A contential breakfast included in the price is what we have been used to.
August 28, 2013
Rated 2.0 out of 5.0 by Matthew2013 Nice area, but this hotel was disappointing.
First off all of the hotel representatives that I came in contact with were friendly and inviting. With that being said, the property it self leaves a lot to be desired. There is no elevator, which is a deal breaker for me. My fiancee and I arrived in the evening after hiking all day and was shocked to find that we had to carry our three large bags to the second floor. The next issue is the internet speeds. It felt like I was on dial up, which made things difficult.
August 28, 2013
Rated 5.0 out of 5.0 by SP77 Excellent Staff and Location
Stayed for 11 days on business trip. The front desk staff was friendly and responsive to all my requests. Rooms are clean and quiet. This is the closest location to downtown Issaquah, WA.
Hotel is across the street from a PCC Natural Market with walking access to other restaurants, hair stylist, cleaners, office supply store, coffee and many other shops.
Will definitely stay here again.
August 27, 2013
Rated 5.0 out of 5.0 by mgbbt Safe and sound
It was comfortable and for a woman traveling alone it was good to feel safe and be able to relax.
August 25, 2013
Rated 3.0 out of 5.0 by Pegm Clean room and good beds
This is a decent hotel, nothing fancy, but okay. The room was clean, but small. But, be prepared, there is no elevator so you have to lug your bags up the stairs. They do offer to help you. If this information was on their web site, I didn't see it. At 66 I don't want to haul my bags up stairs. I wont stay here again.
August 21, 2013