Rated 4.4 out of 5 by 115
Rated 1.0 out of 5.0 by EMSCON Are they kidding? This is a Holiday Inn?
Lots of remodeling. Dust, wallpapering, paint all make for a miserable stay. Any special consideration for the miserable situation? Sorry, no!
No elevator. Maybe in April? Well, I won't be back to find out!
Old beds. My back suffered for three nights and it is still in bad shape a few days later. I would have been better sleeping on the floor... but couldn't because...
Small rooms. No room to move. Had to move the desk chair just to get from the bed to the bathroom. The bathroom was even smaller than I would expect. The coffee maker and supplies took up half of the counter space.
And for the coffee, etc. Inconsistent restocking of coffee/tea/condiments in room. If I used the tea, maybe it should be replaced with a fresh tea bag. Not one that had obviously had water spilled on it.
Did I mention the desk? Well, sort of. Internet? Well, sort of.
What else? No mini-fridge. No microwave. No coffee in the lobby. No special amenities. The big deal is the "USA Today" under the door.
This is not at all what I expect from a Holiday Inn. If there was a satisfaction guarantee, the room would have been free.
March 16, 2014
Rated 1.0 out of 5.0 by darby R terrible nights stay
When checking in I was surprised at the price of the room considering the pool was closed, no carpet in the hallways and other inconveniences, all do to renovations.
March 9, 2014
Rated 5.0 out of 5.0 by Alhay1959 Great Staff & Comfortable Room
I had a great two nights at this hotel. The staff was friendly and the room was comfortable & quiet. I only wish the restaurant was open for lunch
February 12, 2014
Rated 5.0 out of 5.0 by Like-it A comfortable and convenient hotel with a customer-friendly staff
I always enjoy staying at the Holiday Inn in Issaquah. Its beds are very comfortable. It is conveniently located near I-90, a Tully's Coffee, and a small grocery store with great take-out food. The hotel has a shuttle and will drive guests anywhere within five miles of the hotel, including to a very nice gym for which free passes are provided because, at this point, an onsite exercise room is not available. The offsite gym is very nice, however. It is well-run and clean and has a large number of cardio machines, some with great mountain or field views. I took a free spinning class that was the best I've ever taken. For the first time I had breakfast in the hotel's restaurant. Well-prepared food was served quickly. The pours in the bar were a bit skimpy for the price, but they let you take your drink to your room, and this is a minor quibble. All in all, this is a great hotel for business or pleasure travel.
January 17, 2014
Rated 4.0 out of 5.0 by Leo61 Remodel
Even with the remodel going on the hotel was very clean and the staff was very accommodating. The ants in the bathroom were a surprise but understood with all the construction going on.
Now that I am travelling for business again my experience with IHG has been great.
January 11, 2014
Rated 4.0 out of 5.0 by larry the cucumber Uncalled for wakeup
We attended our daughters wedding at Pickering Barn and returned to our room approximately 0130 am. At 0800 am a maid knocked on the door and yelled for service. I explained no. About 45 minutes later maid service knocked again. Waking up my wife, son and myself again. We decided that we would get up after that. I asked when checking out if we had the room till 1200 due to the maid service wanting us out sooner. Very hard to recommend for friends having weddings in the area to stay at Holiday inn when you will be woke up early.
December 31, 2013
Rated 5.0 out of 5.0 by Butkus clean and comfortable
I enjoyed my stay at your property in Issaquah. The location is very close to major shopping areas such as Costco, Trader Joes, REI and nearly every store you can think of. We also went to Tutta Bellas restaurant which is close by and had a tremendous meal. The breakfast was above average and I like the coffee in the hall which is always better than in room brewing. The only minor complaint I would have is the lounge closing at 11 PM on a Saturday night. The rooms are very clean and comfortable and I highly recommend this hotel if in the area.
December 15, 2013
Rated 5.0 out of 5.0 by kelli09 Clean room and comfortable bed!
The front desk was very polite, friendly and extremly accomadating! The room was very clean. The bed was the MOST comfortable bed I have ever slept in! Had a great night 's sleep. No elevator, but that was not a problem for us. Will stay again!
December 11, 2013
Rated 2.0 out of 5.0 by Traveler785 No Elevator and Wifi is weak
If you can get over the no elevator and bad wifi, it's an okay hotel.
December 6, 2013
Rated 5.0 out of 5.0 by Geo99 Great Customer Service
I don't think people write enough when the staff at a hotel go above and beyond for their customers. We were extremely impressed with the level of customer service from the staff. We arrived late Friday evening for a stay and at check in we had requested a late check out due to a ultra trail running race (50K) we had the next morning. The staff were so accommodating that they immediately offered to extend our check out to 3pm the next day. This allowed us enough time to get back to the hotel after our race and shower before we headed home. We would definitely stay here again and the room totally met our expectation. Thank you.
November 19, 2013
Rated 3.0 out of 5.0 by Tkoo Wifi isnt very good.
The room was clean and decent. Wifi, which I needed to plan the rest of my trip, didnt work well. (I was using my phone.)
October 30, 2013
Rated 4.0 out of 5.0 by deacob04 Good Service
Front desk staff was friendly and helpful. Riley helped me with taxis and limos
October 16, 2013
Rated 2.0 out of 5.0 by Carl46 Room was just ok
Room was small & had no microwave (which was requested ahead of time). Original pillows were terrible. Messed up our necks until we requested different ones the next day. No elevator, so we packed all luggage up to 2nd floor. Weren't told this ahead of time about the elevator. No continential breakfast. Just a restaurant that was ok. But was just another expense for us. A contential breakfast included in the price is what we have been used to.
August 28, 2013
Rated 2.0 out of 5.0 by Matthew2013 Nice area, but this hotel was disappointing.
First off all of the hotel representatives that I came in contact with were friendly and inviting. With that being said, the property it self leaves a lot to be desired. There is no elevator, which is a deal breaker for me. My fiancee and I arrived in the evening after hiking all day and was shocked to find that we had to carry our three large bags to the second floor. The next issue is the internet speeds. It felt like I was on dial up, which made things difficult.
August 28, 2013
Rated 5.0 out of 5.0 by SP77 Excellent Staff and Location
Stayed for 11 days on business trip. The front desk staff was friendly and responsive to all my requests. Rooms are clean and quiet. This is the closest location to downtown Issaquah, WA.
Hotel is across the street from a PCC Natural Market with walking access to other restaurants, hair stylist, cleaners, office supply store, coffee and many other shops.
Will definitely stay here again.
August 27, 2013
Rated 5.0 out of 5.0 by mgbbt Safe and sound
It was comfortable and for a woman traveling alone it was good to feel safe and be able to relax.
August 25, 2013
Rated 3.0 out of 5.0 by Pegm Clean room and good beds
This is a decent hotel, nothing fancy, but okay. The room was clean, but small. But, be prepared, there is no elevator so you have to lug your bags up the stairs. They do offer to help you. If this information was on their web site, I didn't see it. At 66 I don't want to haul my bags up stairs. I wont stay here again.
August 21, 2013
Rated 5.0 out of 5.0 by BlueRidge68 Wonderful hotel
Were here for 10 days. Very comfortable, clean, and quiet. Beds and pillows are wonderful. The restaurant has excellent food. Will definitely stay here again.
August 19, 2013
Rated 2.0 out of 5.0 by Sheana31 Bad service
The service was horrible, and tenants were rude. Even had one person ask for a tip. The restaurant was fine, but no one told me there was a kids menu, so I paid for adult meals for my kids. This hotel will not give refunds. We booked the hotel 5 months in advance, and at about the four month mark, I realized my card had already been charged. I tried to cancel the hotel with about 4 months notice and they said no. No free breakfast even. They need much better customer service!
August 16, 2013
Rated 5.0 out of 5.0 by n2brdn Great Stay
We enjoyed our stay at this Holiday Inn. Rooms were very clean and the recent renovations are very nice. Beds were comfortable and not back killers in some other hotels. We ate breakfast at the restaurant and the food was very good. Staff was friendly and nice. Would definitely stay here again.
August 15, 2013
Rated 5.0 out of 5.0 by Thom1 Relaxing
The room was clean, the staff was very friendly and it was quiet.
August 4, 2013
Rated 5.0 out of 5.0 by DebGL Phenomenal Staff!
This was the best hotel experience to date. The staff was so kind and thoughtful to all of us but especially my elderly parents. Rooms were neat and clean, food was reasonable. Would recommend this place very highly!
August 3, 2013
Rated 5.0 out of 5.0 by Ljmheart Enjoyable stay
Everything was quiet and peaceful. Very enjoyable stay.
August 3, 2013
Rated 4.0 out of 5.0 by Oka40 Great location and friendly staff
We enjoyed our stay, and the location was perfect for our needs. Easy access to the freeway and restaurants.
July 18, 2013
Rated 4.0 out of 5.0 by MickL Good experience overall
The room was clean and the hotel staff was very friendly and courteous. The room didn't have a fridge or microwave (minor inconvenience since my family and I were there for 3 nights). The Internet connection worked well only in the lobby area and was very poor in the room (devices kept dropping the network connection). If you like to work out, you can get a guest pass to to Sammamish Club, about 2 miles away. It's a very nice fitness club. The treadmills and weight machines are well maintained and there's plenty of space for stretching. You can also attend the fitness classes as well.
July 17, 2013
Rated 5.0 out of 5.0 by oldelm80 One of the Best
My wife loves to ride the Ferris Wheel so for her birthday I tried to make reservations near the Seattle waterfront so we could ride the new Ferris Wheel over the water. Luckily for us I could not find a suitable motel, hotel in Seattle so I found the Holiday Inn web site in Issaquah. What a wonderful Hotel. The staff was really friendly. We had a ground floor room near the pool. The hotel grounds are landscaped and makes you feel like you are in your own home. The entire hotel was extremely clean. The parking is free and everyone made sure we had everything we needed or wanted. I am retired from the Navy and have been all over the world and have moved my family all over the United States but we have never been more comfortable in any Hotel, Motel as we were at the Holiday Inn at Issaquah, Washington. Thank you for making our stay so good.
July 15, 2013
Rated 5.0 out of 5.0 by oldelm80 One of the best hotels
My wife loves to ride the Ferris Wheel so for her birthday I tried to make reservations near the Seattle waterfront so we could ride the new Ferris Wheel over the water. Luckily for us I could not find a suitable motel, hotel in Seattle so I found the Holiday Inn web site in Issaquah. What a wonderful Hotel. The staff was really friendly. We had a ground floor room near the pool. The hotel grounds are landscaped and makes you feel like you are in your own home. The entire hotel was extremely clean. The parking is free and everyone made sure we had everything we needed or wanted. I am retired from the Navy and have been all over the world and have moved my family all over the United States but we have never been more comfortable in any Hotel, Motel as we were at the Holiday Inn at Issaquah, Washington. Thank you for making our stay so good
July 11, 2013
Rated 5.0 out of 5.0 by RFM315 Great service
The bed was very comforatable, the staff was great and the pool during our first 90 degree day of this year in Seattle was wonderful. I recommend this hotel without reservation.
July 8, 2013
Rated 4.0 out of 5.0 by Ggranny3 Friendly Staff
Very friendly staff. Breakfast was good, as usual, and bed very comfortable.
July 1, 2013
Rated 5.0 out of 5.0 by momdoc third time's a charm
Every time I stay I an surprised by the courtesy, friendliness and efficiency of the staff. Rooms are clean and quiet. Good breakfast - so-so coffee in AMs though. Good location, easy access. My elderly (80's) parents liked it too.
June 23, 2013