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Rated 4.0 out of 5 by 222 reviewers.
Rated 3.0 out of 5.0 by good facility and staff--needs updating The staff was friendly, pleasant and helpful for the most part. However, the physical plant seems old and needs updating. The public areas(lobby and restaurants e.g.) were unbelievably HOT, even though it was a relatively cool day. I felt sorry for the staff who were working through this in long sleeve white shirts & ties, and some with sports coats! It was so hot in the restaurant that I was sweating as i sat there having dinner wearing a light cotton short sleeve shirt! And this was at 9 pm!!! Also, the a la carte food in the Sultanat restaurant was not satisfactory. The kebab ordered was unbelievably dry. Other dish was good. Maitre D was very pleasant and accommodating. Room was good but A/C did not work properly, and some furniture needs replacement. June 24, 2015
Rated 4.0 out of 5.0 by Comfort Stay ay Holiday Inn Hotel As per my last stay at Holiday Inn - Istanbul, the stay was comfortable June 24, 2015
Rated 5.0 out of 5.0 by Great Hotel for the Money Stayed upon arrival in Istanbul for a cruise the next day. Airport pick up was good and the trip to City Centre the next day was perfect. Great hotel for the money. Exterior is a little tired and the rooms need some updating ie, new carpet etc. Ate in Tulips, good food. Wine a little pricey. Big shopping mall within walking distance. June 13, 2015
Rated 4.0 out of 5.0 by 酒店硬件很好,软件服务需要提高。 对于洲际集团的白金客户,缺少应有的热情和周到的服务。前台接待人员,没有一位懂中文的,告知我的白金会员号后,依然冷淡,客房升级只是从3楼升到了11楼,客房并没有升级,有点受骗的感觉,觉得洲际酒店不应该是这样的对待白金会员的,确实需要��进。 June 11, 2015
Rated 5.0 out of 5.0 by Good Service 24h I had a very late arrival and a very early leave. Yet, all was well prepared, check-in and check-out was performed with no delay and no any problems so I could use the little time for a good rest. June 9, 2015
Rated 5.0 out of 5.0 by Great service The staff at the hotel are very good and they are friendly. I stay here often when i visit Istanbul and it is located well for my trips. June 9, 2015
Rated 4.0 out of 5.0 by Comfortable bed, poor business lounge The beds were incredibly comfortable -- internet was ok when it worked! However, the business lounge computers DO NOT have programs on them -- just internet. If you need to print a Microsoft Word document, or Excel you are in trouble. For a airport hotel business lounge, I was expecting alot more... June 6, 2015
Rated 5.0 out of 5.0 by great Hotel for business great hotel, friendly staff and excellent rooms. hotel restaurant very average, and unfortunately no others near by. if the hotel would upgrade this area it would get a 10 out 0f 10. June 5, 2015
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