Rated 4.2 out of 5 by 146
Rated 5.0 out of 5.0 by BENTHETTAN HOLIDAY INN ISTANBUL CITY
GOOD LOCATION, EXCELLENT SERVICE, HOMELY AND COMFORTABLE
April 16, 2015
Rated 4.0 out of 5.0 by First time IST Ok stay
this is an Inn brand property, so don't expect 5 star standard. its location is quite good, right next to the tram stop which makes getting from airport and into town easy though a bit crammed in the tram. Not as noisy as commented by some guess but standard rooms may have a problem as they are small with beds close the the door. The suite room that we stayed is sufficiently large - 35 sq m so noise is not a problem.
Breakfast is so and so, no surprise, coffee is bad as expected.
April 12, 2015
Rated 3.0 out of 5.0 by Shaz2015 Taxis
We booked a taxi to the airport through the hotel for 5am. We were told it would cost 30lira however wheb the taxi dropped us to the airport he demanded 60 lira and we had to pay him that .
I have reported this to the hotel but not sure if they are bothered enough to do anything about it .
April 10, 2015
Rated 3.0 out of 5.0 by Ally from Texas Twin beds, Wrong information
The front desk manager downgraded our room to two twin beds even though I booked a double. I was too sick and tired to go back down to the front desk to ask for another room assignment after arriving at my room. I used points to book the room and believe I was mistreated because I used points to book the room. The hotel was way to expensive for the area. I would never pay that much for that hotel. Also the concierge gave us incorrect information about a nearby tourist attraction. He told us that it opened at 9am but it was closed that Sunday. We were very disappointed as we picked that hotel because of its proximity to the tourist area. The Wifi was not very good and we were only given half a roll of toilet paper and had to track down a cleaning cart to get more. Very unsatisfied by out stay.
April 2, 2015
Rated 2.0 out of 5.0 by davide64 Eseperienza non soddisfacente
Questo hottel non ha corrisposto agli standard che sono solito conoscere presso le strutture Holiday Inn, Crowne Plaza, Indigo.
March 31, 2015
Rated 5.0 out of 5.0 by Владимир Д Отличное обслуживание
Удобное расположение, отличное обслуживание.Хороший зал для фитнеса.
March 31, 2015
Rated 2.0 out of 5.0 Never again, Holiday Inn @ Topkapi ISTANBUL
Planned attending conference at Istanbul, hence booked Holiday Inn. Even though booked well in advance, did not get room I requested. Was thoroughly dissatisfied of the internet service, room needed refurbishing. Hot and Cold wait was fine. Bathroom was reasonably tidy but the inability to understand the language by the concierge was unacceptable. Despite requesting for directions, I was being pushed into a taxi who advised me a route he would take that was totally out of the way. I chose to ignore those comments, rather than get into the cab or argue with the person. Was not happy at all
March 30, 2015
Rated 3.0 out of 5.0 by JXB20 Great location
For a business trip the hotel is well located and offers what you need for this kind of stay.Staff are friendly and helpful
March 18, 2015