Rated 4.5 out of 5 by 53
Rated 5.0 out of 5.0 by David JC Excellent staff
We enjoyed staying at the hotel and also the excellent help we received from the staff.
From the moment we walked in and were greeted by Hakan – who had all the reservation details ready and was very helpful, to Timu who really was very good at helping sort out our enquiries and giving help and suggestions, to Ali in the restaurant who was an excellent host and looked after us very well, and Onur, who I have to say has an encyclopaedic knowledge of Istanbul and particularly the metro and metro bus, he was absolutely excellent and could not have been more helpful.
Their behaviour of this team was first class, they behaved as it if was their business that they were running and not as employees – my wife and I were very impressed indeed.
September 7, 2014
Rated 5.0 out of 5.0 by Samir2014 Great Location and Comfortable Room
The hotel is centrally located, within a walking distance from Cevahir Commercial Centre, and about 15 minutes from Taksim Square.
The staff are caring and very attentive.
The rooms were very clean, and the beds very comfortable.
Breakfast is acceptable.
I would definitely stay at this property during my next visit to Istanbul, and would strongly recommend this property.
September 5, 2014
Rated 3.0 out of 5.0 by Hamed Great location ,, Poor services
The Hotel location is great ,,,8 minutes away from Taksim Square (Taxi) and 10 minutes walk from Jawaher Mall ,, also you'll find a lot of shops and yummy restaurants down the street ,,, I've checked in with my wife and my little 3 years old kid , the room wasn't ready as expected and they gave me a connected room with another family who had a little baby kept crying all the night ,, I've tried changing the room but the hotel was fully booked , they changed the room the next day ,,, when i asked for a baby cot , they brought one in a terrible condition ,,, even my child hesitated to sleep in it ,,, the breakfast buffet is not really poor ,,,,
One of the front desk staff is very friendly and helpful (Dohkan) ,, he is ready to answer any question you have and can suggest great locations to visit ,,, overall experience was average but i believe there is a lot of improvement needed .
August 3, 2014
Rated 4.0 out of 5.0 by JTIS50 Above standard gym
The gym and pool at this Holiday Inn is way above expectations. Treadmills, elipticals, bikes, weights. TV screens for each machine.
A great gym and well above what I have experienced in more expensive hotels and other Holiday Inns
July 22, 2014
Rated 5.0 out of 5.0 by ViviinTurkey Excellent experience
Luxury rooms, all the confort, in the center of Istanbul
July 9, 2014
Rated 5.0 out of 5.0 by AliaUNW Great experience
Very nice hotel to stay at in Istanbul. Very friendly staff, very comfortable rooms and a good location.
July 7, 2014
Rated 5.0 out of 5.0 by aaron1999 服务不错
July 7, 2014
Rated 5.0 out of 5.0 by virtualaris One of the nicest IHG property
Stayed here for two nights. As Platinum member, my room was upgraded to Suite. The suite is very beautiful and spacious. I also got late check-out since my departure flight was at night so it is very much appreciated.
The only disappointment during my stay was I chose welcome drinks & snacks rather than points but they were running out of the voucher so I have to get back several times to the reception so I could get a voucher; which finally I got on the next day. When I tried to redeem, it was told that there is no snack given; only welcome drink. Since I don't drink alcoholic beverages, so only got an ice tea is not that worthy. I should have chosen the points instead. However, it turned out to be only misinformation by staffs since I supposed to get both drinks and snacks after I emailed the hotel manager after my stay.
Despite this, I still love the hotel and surely would be back whenever I return to Istanbul.
June 21, 2014