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Rated 4.4 out of 5 by 70 reviewers.
Rated 3.0 out of 5.0 by anniversary stay The stay was good. First impression of hotel was good, modern looking and clean. Room door would not open so they gave us another room. Room was clean but ceiling looked like it had been repaired and had cracks. Had trouble opening the door with this room too. The toilet had an internal leak and it made sounds every few minutes. We did not tell the front desk because we did not want to move again. The room was clean and quiet so we didn't mind the rest but I do not think we will stay here again. February 20, 2014
Rated 5.0 out of 5.0 by Greate servive nice rooms what can say, just what I need it for a business trip. love the room and the breakfast was awesome. February 5, 2014
Rated 5.0 out of 5.0 by Great hotel for rest & relaxation! I stayed here for two weeks while traveling for work. The front desk staff were exceptional. Day or night shift, it didn't matter, they were all very friendly and eager to assist. The bartender, Mian, was one of the best I've had serve me in a while. Overall the whole experience was very enjoyable. I will be staying here again when I visit Chicagoland! January 30, 2014
Rated 5.0 out of 5.0 by always love it I always forget what a great location this is for work, woodfield mall and fashion outlets of Chicago/des Moines entertainment area. Love the staff and the breakfast January 12, 2014
Rated 5.0 out of 5.0 by Family Get Together at Holiday Inn We have been celebrating our annual family get together at this hotel since 2011. The staff and hotel accomodations exceed expectations all the time. The room,pool and breakfast area was very clean. The AC could have been a little quieter but no complaints. I am a platinum member with IHG and spend 100-150 nights in a year at different hotels. December 31, 2013
Rated 5.0 out of 5.0 by Great place Well worth the value. Would stay here again. The staff was very friendly and there was no issues with this hotel at all December 9, 2013
Rated 5.0 out of 5.0 by I will stay again This was my first time up in the Chicagoland area and cause of my nature of business and purpose for my being in the Itasca area I was truly impressed with the stay at Holiday Inn-Itasca and if I should ever be up there again in the future; even if not for business but for leisure I will surely stay there and not in another hotel. I truly enjoyed the stay and Front Desk Staff were EXCELLENT in my needs and services needed. December 7, 2013
Rated 4.0 out of 5.0 by Great Value, Loud Atrium The hotel has been renovated in last 3 years, so still nicely appointed. I liked common areas, and decorations inside room. Room was nice, beds comfortable. Wifi was good. All was very good. In terms of Platinum Benefits, I had free breakfast. which was pretty good, a choice of welcome drink at bar or points, a voucher for hot appetizer in bar, late check out. Location has plenty of free parking. The only concern that I had is that the atrium is pretty loud, or at least noise echos loudly. So you can hear all the atrium noise from inside your room, yelling kids inside play room, people going to pool. The pool was large, mildly warm, hotel has steam room, and hot tub. What I can't comprehend is that late at night, the atrium ambient music (ie. really bad elevator music) was extremely loud. So loud that I couldn't fall asleep. I mentioned to front desk at check out. No need for such loud terrible music at night. The breakfast staff was wonderful. Do recommend. December 3, 2013
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