Rated 4.0 out of 5.0 by Susan6731 Business trip
Nice place to stay for a couple of nights of business. Breakfast was good, and we were given to-go coffee cups to take with us without having to ask. Can't say I was "able to relax" due to the reason for my visit, so can't qualify that. The place was clean and the staff was very helpful and friendly to two out-of-towners who needed to get around without a car. Maybe see you next year for the same event.
May 14, 2013
Rated 4.0 out of 5.0 by BusyEngineer Friendly staff, quality rooms
I have been very pleased with my stays at this hotel. I have stayed here many times and received great service. The rooms are clean and the staff is friendly. Also, WiFi was free. Things to be aware of are: Rooms may or may not have a mini-fridge, but they are available on request for no extra charge. WiFi is free, but the password is changed every Monday, and you usually aren't told, even if you check in on Sunday night. Breakfast is not complementary unless you have enough priority club points. Almost every time, I have been able to request a first floor room. Overall a great hotel experience.
May 9, 2013
Rated 5.0 out of 5.0 by Luna1977 Very nice
Everything was very nice except for the fact that the whirlpool was under construction other than that it was great :)
May 9, 2013
Rated 5.0 out of 5.0 by Mick408 Friendly and home welcoming staff
Aside from convenience and value, this hotel is simply a comfortable place to stay. The staff is tremendous and have permitted room upgrades with no hesitation or excuses. The suite layout is very nice.
I will continue to choose this property when in the Chicago area for business,
May 7, 2013
Rated 5.0 out of 5.0 by Rajesh1951 Everything was comfortable at my expectation.
I would recommend to my friends and family any time.
May 3, 2013
Rated 5.0 out of 5.0 by williamr Great Service
The staff were very friendly and made us to feel very welcome. The breakfeast was amazing. The rooms were clean and the beds were great sleeping. The restaurant meals were excellent and very reasonable in price. We will come back, that's for sure.
April 30, 2013
Rated 5.0 out of 5.0 by stjoecoffeeman Great get away spot
From beginning to end this place knows how to treat a guest. The staff was professional and friendly the whole stay. The condition of the rooms and hotel was fantastic. This was a one night get away to meet family from Milwaukee. We had never stayed here before and will be back at least 2 or 3 times a year.
If you are looking for service the old fashioned way of putting the guest first this is the place to be.
April 24, 2013
Rated 5.0 out of 5.0 by DrandMrsGizmo Experience of this excellent Hotel
We stay on hotels up to 200 nights per year for business and for pleasure and we selected this hotel as we were working at the Ryder Cup in Medina in September/October 2012.
This is our favourite hotel for staff and environment spoilt only from the road noise, but after the first day that paled into insignificance.
The staff were exceptionally good, both check-in and restaurant.
The free shuttle bus to Medina was a real unexpected benefit and as we had to get to the Golf very early on two occasions (0540) the shuttle was available for just the 2 of us - wow what service.
The bar/restaurant service was A1 and the Manager the very best we have seen anywhere. The road noise - insignificant in relation to service. All time favourite hotel.
March 18, 2013