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Rated 4.4 out of 5 by 140 reviewers.
Rated 3.0 out of 5.0 by noisy traffic Overall hotel was good. The upgrades look nice and were noticed - I've stayed there before years ago and needed updating bad. Noisy traffic on one side of hotel was only complaint. Room service service very quick and food above average for hotel food. November 14, 2014
Rated 4.0 out of 5.0 by Staff/ Service The night shift made an error and had us checked out when we had reserved 2 nights. A desk clerk came into our room while we were sleeping. He thought it was funny, while we were terrified. The night staff was not very apologetic. Day staff were very on the ball. The situation was quickly rectified. No fridge or microwave. This was odd. Also the coffee maker was on a table nowhere near an outlet. It had to be carried into the bathroom to be used. Very clean rooms and extremely comfortable beds. November 13, 2014
Rated 5.0 out of 5.0 by Front desk staff We dealt with one female and two male staff members at the front desk. All were professional and able to help immediately. One of the men recommended a restaurant that we were delighted with, and he gave us a map to find it -- much appreciated. November 11, 2014
Rated 4.0 out of 5.0 by Great Business Stay I needed a hotel close to work to stay when I was working on the off-shift. The hotel was clean and comfortable. While my visit was quick and did not allow me to use many of the amenities what I did use and experience was great. Hopefully next time I can stay a bit longer and experience more of what this hotel has to offer. November 10, 2014
Rated 4.0 out of 5.0 by Great staff Hotels is decent, staff is great, hotel is just a little older November 7, 2014
Rated 3.0 out of 5.0 by Friendly Staff The entire staff at the hotel were friendly! the restaurant staff and the front desk were great. the wait staff at teh restaurant managed to stay friendly despite being understaffed during peak times when the pageant people were there to eat as there were not any other food choices close by. November 6, 2014
Rated 4.0 out of 5.0 by Nice hotel - noisy highway Booked hotel and all was good except the all night highway noise coming from I290 along the east side of the hotel. I did not realize the hotel was next to the highway when I booked it. Nice hotel but request an odd numbered room to avoid highway noise. October 26, 2014
Rated 5.0 out of 5.0 by Always a great stay... This is our preferred hotel for staying in the Chicago market outside of the city. Staff is very welcoming and friendly. Excellent value! I personally stay here 20 nights a year. October 26, 2014
Rated 4.0 out of 5.0 by Great service Great hotel. Great staff. Traffic noise was a bit loud. October 25, 2014
Rated 5.0 out of 5.0 by excellent service the hotel was extremely clean, everyone we came in contact with where friendly and professional all employees were helpful October 24, 2014
Rated 5.0 out of 5.0 by Overall good Only wish that there was shuttle service from O'Hare as it was very expensive to make the transfer to the hotel. October 23, 2014
Rated 5.0 out of 5.0 by overall experience the experience was fine. I hope someone really reads my comments.THANK YOU October 23, 2014
Rated 5.0 out of 5.0 by H I Experience Justina did an excellent job in a room change. Very pleased with everything except the lousy beef dinner we were served at the East Leyden 1964 Reunion. Of the 7 people at our table having the beef, 7 of us ate less than one half of the meat. This was true of most people having beef on that evening. I know there have been many complaints about the beef course. It, the beef, was tough, and VERY WELL DONE. I was hoping to see the manager on Sunday, but since I had another appointment 200 miles a way, my wife and I were in a hurry to leave. I am glad to have this opportunity to express my thoughts on this lousy piece of meat. I was there for the buffet on Saturday afternoon and the Sunday morning buffet breakfast and these were very good. No complaints there. The room was clean and the rest of the experiences were of Holiday Inn standards. October 22, 2014
Rated 5.0 out of 5.0 by Guest Bathrooms Toilet handle is lose. Shower drain was slow draining, possible clog. Paint is chipping in bathroom. The toilets are so low, Holiday Inn needs to upgrade their toilets. Cheap shampoo and conditioner. Towels are old and need to be replaced with softer towels like upscale hotels. October 13, 2014
Rated 5.0 out of 5.0 by Great place to say on business in the Chicago area. I have been staying here for over 3 years, never had an issue with anyone. They staf is top notch from the front desk to the bartender in the bar. October 13, 2014
Rated 2.0 out of 5.0 by Odd layout, and disappointing quality Small rooms, unremarkable service. Wall sockets without face plates. Food was good. We were with a wedding group that had a large block of rooms, and I thought the hotel could have done a better job working with the host family and bride and groom. October 8, 2014
Rated 4.0 out of 5.0 by Friendliest Holiday Inn EVER Really awesome hotel to stay at. Right in between Elmhurst and Wheaton. Convenient to the highways. Clean room, good food, full bar, and VERY VERY VERY helpful/friendly staff. September 30, 2014
Rated 5.0 out of 5.0 by Favorite Hotel My work takes me all over most of the United States. And I only stay in IHG hotels. This is my favorite location because of the hotel staff. They go out of their way to make you feel welcome. When I'm in the Chicago metro area I wouldn't think of staying anywhere else. Good job guys!!! September 30, 2014
Rated 4.0 out of 5.0 Value for Money hotel Value for Money hotel. Good swimming pool Breakfast has a good range. Too noisy - there should be more sound absorption facilities (eg trees) near the highway September 30, 2014
Rated 5.0 out of 5.0 by Excellent stay! I stayed here most of the month of August, and when I was leaving, I booked my return trip here due to the staff. The staff was very friendly and I felt comfortable from day one. The bartender Mian, is fantastic. One of the best bartenders I have dealt with. He always made me feel welcome and remembered my name and what I drank (as a frequent traveler, this type of service means a lot). My thanks to Mian and the front desk staff for making my stay enjoyable. Jim S September 23, 2014
Rated 5.0 out of 5.0 by Great Reunion Venue Our committee met following a two day reunion and the reaction from 100% of the classmates was definitely positive and we will use this venue for our next gathering. Probably the most impressive part of our stay besides the facility fitting our needs, was the incredible attitude and helpfulness of the entire staff. They were courteous, friendly and helpful wherever we needed them. The entire experience was a pleasure and eliminated stress commonly found when running an event like the reunion. September 22, 2014
Rated 5.0 out of 5.0 by Nice hotel Came for our high school 55 year reunion. Had a good time. September 18, 2014
Rated 4.0 out of 5.0 by Great Service in every area I was here for a work conference and every employee went out of their way to make sure I was pleased. The restaurant staff was great and generous with food. The front desk staff was outstanding offering advice and assistance in what ever I ask them, They were pleasant to talk with and shuttled me wherever I needed to be dropped and picked up. They were informative about good places to eat and attractions to see while I was there too. Cleaning staff did great job making rooms comfortable and clean. I couldn't have been more pleased. Pool and hot tub also excellent. Although hotel seems older it is in very good condition and very well kept. Staff is to be commended. September 16, 2014
Rated 3.0 out of 5.0 by Tolerable One Night Stay This was the only hotel available within half an hour of O'hare airport for my stay. The lobby and public spaces are very new and clean. The staff was freiendly and helpful. My room was comfortable but in desparate need of repair and updating. September 16, 2014
Rated 5.0 out of 5.0 by Nice hotel I've stayed here many times, and will certainly do so again. September 16, 2014
Rated 4.0 out of 5.0 by September Stay Staff was excellent, room nice. The hotel had been nicely remodeled. September 13, 2014
Rated 4.0 out of 5.0 by Pleasant Environment all around. All in all this venue as in most Holiday Inns I stay at was very accomodating. My family and I were very pleased with the overall stay. September 11, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable Everything from the moment I entered until the moment I left went well. Excellent service, good food and drink, small but clean exercise facility, and clean, quiet, comfortable room. September 7, 2014
Rated 4.0 out of 5.0 by Nice location Nice location, close to airport and other venues. The service is excellent. Knowledgeable and attentive staff at front desk. The remodeling is lovely and the overall look of the front desk and lobby is very nice. September 4, 2014
Rated 5.0 out of 5.0 by Review Justina at the front desk is the best. The bar tender was equally the best also. August 23, 2014
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