Rated 4.4 out of 5 by 63
Rated 5.0 out of 5.0 by ernie6787 very peaceful experiance
its a great place to stay.the staff is great.im from Indiana I would not stay anywhere else
September 11, 2013
Rated 5.0 out of 5.0 by Wrecky2 Great service. Always accomodating!
Have refrigerator and microwave ready for me most always. Most friendly.
September 9, 2013
Rated 5.0 out of 5.0 by wedding91 Group planning
We used the Holiday in for our wedding group. We had over 90 guests needing hotel. The staff was very accomodating, The FREE shuttle was used by many. The resterant and complinatary breakfast was wonderful to have on site. The location is great. It was a not fuss hotel with wonderful rooms at a reasonable rate.
September 8, 2013
Rated 5.0 out of 5.0 by SmilingDavey Awesome beds
Hotel was totally usable and easy to negotiate. Internet service was a plus.
September 4, 2013
Rated 3.0 out of 5.0 by Charro Excellent room, but bugs
The hotel and room were excellent overall, however I noticed that there were several small bugs crawling around in the room. Not sure what type of bugs were on the walls but I saw a couple of silverfish crawling on the carpet. I used reward points for the night and I was only there for 6 hours or so, so I didn't ask for a different room. If I were staying for a longer visit, then I would have asked to be moved. Room was on ground floor near garbage area, so that could explain the bugs.
September 3, 2013
Rated 5.0 out of 5.0 by Winger2 Great Service and very accomodating
We really enjoyed our visit. We were celebrating our daughters wedding and had a lot of people at the hotel and able to use your lobby for visiting. Great friendly staff and those that did the housekeeping as well.
August 28, 2013
Rated 5.0 out of 5.0 by JOA2901 Grat service
Second time in the hotel and again was a excellent experience. Next year I´ll be back.
August 22, 2013
Rated 5.0 out of 5.0 by Hawkfan013 The best
Awesome...Best Holiday Inn I have stayed at so far.I have stayed at two others in the Chicago area and TV options are fewer and have to leave to get food and work out centers are not as good.
August 16, 2013
Rated 5.0 out of 5.0 by lb313 Great place to stay
My husband and I enjoyed our stay. This was our second stay and we do plan to return.
August 16, 2013
Rated 5.0 out of 5.0 by Scott54115 Clean, Comfortable and safe. Great location.
Staff was friendly. Room was very comfortable. Not too many restaurant choices in the immediate area, but the hotel had a restaurant on the property. It was not bad for hotel food.
August 14, 2013
Rated 5.0 out of 5.0 by soccermaestro Best night of my life
For my sister's wedding we chose to host it at this hotel. The staff's helpfulness and attention to detail helped not only put our mind's at ease but enabled us to enjoy ourselves to the fullest.
I had the greatest night of my life that night and I think the staff enjoyed themselves as well!!
August 3, 2013
Rated 2.0 out of 5.0 by Bellhenski Smells of smoke
THe hotel has smoking rooms available I guess because the floor I was staying on smelt like smoke. As I was walking to my room I did not see a smoking room but in my room the smell was just as strong as it was walking down the hall. Smoke is one of my smells that really gets to me...
I did not arrive to the hotel until 1 am and was exhausted, super hard to fall asleep due to the smell...
I wish this experience was better because the front desk gentleman was great!!!!
Hotel seemed nice but I just did not have the time to check it out..
August 3, 2013
Rated 3.0 out of 5.0 by strauberry Nice Room but Staff Threw Out my Pillow!
Nothing wrong with the room. Had a standard king and it was very nice. The soft/hard pillows were a nice touch as well. However, I left a custom orthopedic pillow on the bed. I called a couple hours after I left that day. They called me back ~3 hours later and said it "wasn't in there." Yeah ok--- that's code for our staff threw it out or lost it. So if you stay here don't count on getting anything back if you leave it!
August 1, 2013
Rated 5.0 out of 5.0 by jkrol Great hotel
This hotel does a great job of taking care of its priority club members. Keep it up!
July 31, 2013
Rated 5.0 out of 5.0 by Bucky1 Very friendly staff
We often go up to Itasca to visit friends and we always stay here. All of the staff is very friendly and accomadating ,We ate dinner there for the first time last weekend and the food was great.Also the beds and pillows are very comfortable. We love this place!
July 21, 2013
Rated 5.0 out of 5.0 by Ania Excellent Service/Friendly staff
Very enjoyable stay. Everyone was super friendly and helpful. Thanks!!
July 13, 2013
Rated 1.0 out of 5.0 by Drew83125432 Bad Experience
From the moment after getting past the front desk we had nothing but problems.
July 8, 2013
Rated 5.0 out of 5.0 by MDCROR2013 Great, clean, service
It was our first time staying At a holiday inn hotel. We transferred hotels because the previous hotel (not a holiday inn) was dirty, had no service, and gave us promises they didn't keep. Once we transferred to this holiday inn, it was total opposite. Everyone was approachable, kids ate breakfast free, indoor pool, all pillows we wanted, friendly atmosphere. We were so delighted and even stayed at hotel a whole day just loafing around, without a care in the world. We even recommended it to our sister who will be visiting Illinois next month. Thanks for this experience. Looking forward to may more.
June 26, 2013
Rated 5.0 out of 5.0 by Cakeman Everything wonderful with one little thing that I would like to see improved.
I spent 8 nights in your wonderful hotel and spent many of those nights in my room. I just wish that there was a better selection of TV Channels to chose from. The Black Hawks games could not be viewed in a room! That is the only thing I can say was not just the best place to stay. Everyone from the Managers to the Bar tender are just wonderful people and treated you like family.
June 24, 2013
Rated 4.0 out of 5.0 Clean, well located, friendly
Stayed here for a week. It's within walking distance of a client's headquarters. The hotel is nice with a decent in-house restaurant. The staff was friendly and happy to give directions when I needed them. I didn't spend much time hanging around the hotel, but I found the atmosphere welcoming and everything worked in the fitness area.
I plan to use it as my base whenever I go visit a client in the area. My only wish is that they had an airport shuttle.
June 19, 2013
Rated 3.0 out of 5.0 by GJMTC Good experience, not great.
I was in Itasca Holiday Inn for a continuing education 4 day intensive. The conference room situation was excellent, but, the room needed work. Very outdated, no fridge or microwave, and when you are doing continuing ed, you want to save by going to a local market and getting food and bring it back. Glad I brought my cooler!
The Hotel gives a breakfast coupon with the schooling and I think the maid took off with 3 of them. The second morning we could not find them anywhere, but, the maid came back with a note and a free 1 oz. bag of doritos. We think the doritos were a cover up.
June 14, 2013
Rated 5.0 out of 5.0 by HeyworthKent Perfect Rewards Night
This was our Priority Club Rewards Anniversary night. We were upgraded to a suite. Hotel staff is very professional. Loved the restaurant. Saw on the Holiday Inn Express App they were offering 1,000 pts if we ate in the restaurant so we took advantage. Glad we did. Excellent service and the included buffet breakfast the next morning was very much appreciated. We usually stay at the Holiday Express properties. The full service experience made our stay very comfortable. When we got to our room, one of the nice chairs had some damage where a previous guest had cut some of the padding out from underneath. We called the front desk and the problem was resolved in about 10 minutes. Spacious parking lot and it was free. Wireless Internet worked well.
June 8, 2013
Rated 4.0 out of 5.0 by Ivan80 Nice interior and clean rooms
Stayed in this hotel for three nights with family for an extended weekend, good value for price. The hotel has nicely designed lobby, good location and spacious clean rooms.
Refrigerator in the room would definitely be an advantage. Also, please do not paint the walls in dry sauna - those are supposed to be plain wood. Unfortunately couldn't relax in the sauna due to strong odor of oil paint.
May 24, 2013
Rated 5.0 out of 5.0 by Sutor Surprisingly Great Hotel
My niece had her wedding here and I was surprised to find a contemporary and renovated hotel. The staff was very nice. The rooms and pool area were well kept. Our room cam with breakfast and it was excellent. Full hot breakfast buffet. The staff did a great job with the wedding as well and the food there was very good. I'd definitely recommend this to anyone who plans to stay in the area.
May 24, 2013
Rated 4.0 out of 5.0 by Susan6731 Business trip
Nice place to stay for a couple of nights of business. Breakfast was good, and we were given to-go coffee cups to take with us without having to ask. Can't say I was "able to relax" due to the reason for my visit, so can't qualify that. The place was clean and the staff was very helpful and friendly to two out-of-towners who needed to get around without a car. Maybe see you next year for the same event.
May 14, 2013
Rated 4.0 out of 5.0 by BusyEngineer Friendly staff, quality rooms
I have been very pleased with my stays at this hotel. I have stayed here many times and received great service. The rooms are clean and the staff is friendly. Also, WiFi was free. Things to be aware of are: Rooms may or may not have a mini-fridge, but they are available on request for no extra charge. WiFi is free, but the password is changed every Monday, and you usually aren't told, even if you check in on Sunday night. Breakfast is not complementary unless you have enough priority club points. Almost every time, I have been able to request a first floor room. Overall a great hotel experience.
May 9, 2013
Rated 5.0 out of 5.0 by Luna1977 Very nice
Everything was very nice except for the fact that the whirlpool was under construction other than that it was great :)
May 9, 2013
Rated 5.0 out of 5.0 by Mick408 Friendly and home welcoming staff
Aside from convenience and value, this hotel is simply a comfortable place to stay. The staff is tremendous and have permitted room upgrades with no hesitation or excuses. The suite layout is very nice.
I will continue to choose this property when in the Chicago area for business,
May 7, 2013
Rated 5.0 out of 5.0 by Rajesh1951 Everything was comfortable at my expectation.
I would recommend to my friends and family any time.
May 3, 2013
Rated 5.0 out of 5.0 by williamr Great Service
The staff were very friendly and made us to feel very welcome. The breakfeast was amazing. The rooms were clean and the beds were great sleeping. The restaurant meals were excellent and very reasonable in price. We will come back, that's for sure.
April 30, 2013